Energy & solar company CRM: from site survey appointment to project delivery every customer in one panel
Energy & solar company software, program and CRM on one platform: Energy & solar company job tracking software, customer management software and sales automation with WhatsApp.
A homeowner asking about solar for their roof, a business requesting a site survey for land, a decision process that lasts months, a customer expecting maintenance after installation — they are all in different channels, scattered across a long cycle. ÖzgürKod keeps the quote request in the pipeline, the site survey in appointments, the project phase in the Gantt and maintenance in tasks.
Which CRM software should be used for Energy & solar company? ÖzgürKod is a CRM for Energy & solar company businesses: Solar (GES) quote requests, site survey appointments, long decision cycle pipeline, project phase Gantt and maintenance contracts in a single panel. Setup takes minutes; try it free for 7 days.
The process challenges energy and solar companies face
In the solar business, sales are long, quote amounts are high and projects have many stages; when the process is run without records, hot opportunities cool down and projects stall.
Opportunities cool down during a long decision cycle
A solar decision takes weeks or months; the homeowner is thinking it over, the business is talking with management. When no one tracks which customer is at which stage, what was last discussed and when to follow up, a hot opportunity quietly cools down; months later the news arrives: “we went with another company.”
Site survey appointments are scheduled in a scattered way
Appointments for roof and land site surveys are set by phone; which day, which address, which team goes is kept in a planner and in people's heads. When a survey is forgotten or double-booked, the customer waits at the door; the field team's day goes unplanned and the first impression suffers.
Multi-stage project tracking gets muddled
Site survey, project design, equipment procurement, installation, commissioning, paperwork — every project is long and has many steps. Without a single view of which project is at which stage and what is waiting, gaps open between teams; when one step slips, the whole delivery is delayed and the customer gets anxious.
Maintenance contracts are not tracked
Every installed system has periodic maintenance and a contract renewal; but which customer's maintenance is due when, and when their contract ends, is unrecorded. Missed maintenance lowers both system performance and customer satisfaction; when renewal time passes, a steady revenue stream quietly closes.
Ad budget return is unclear
Budget is allocated to Google and Meta ads and requests come in from forms; but it is not visible which ad turned into how many quotes and how many signed projects. Without knowing which channel works, the budget is spread blindly; working campaigns are not fed while non-working ones keep getting money.
High-value quote follow-up is insufficient
Solar quotes are high in value and detailed; after they are sent, there is no tracking of who looked at them, who asked for a revision, who is still thinking. Every quote that gets no reply means a lot of effort and a lot of revenue; a hot quote left untracked goes to the competitor who chases it.
What does ÖzgürKod do for energy and solar companies?
Scenarios that connect the long decision cycle, site survey appointments, multi-stage projects and maintenance contracts to a single panel.
From first request to maintenance contract: the customer journey
- Track solar (GES) quote requests through your pipeline stages (First contact → Site survey → Quote → Decision → Contract); see which stage every opportunity is in and which are overdue in one view, so hot opportunities never go cold
- Plan rooftop and land surveys with an online appointment page and calendar; Google Calendar sync makes it clear which day, which address and which team, so surveys don't overlap
- Prepare high-value solar power plant quotes as PDFs; present them in TRY, USD, EUR or GBP, show multi-stage projects in Gantt view, and track quote status in the pipeline
- Run the project from survey to commissioning with a task and stage plan; checklists, attachments and due dates keep it clear who owns which step and where it stands, so handover never slips
- Track maintenance contracts and periodic maintenance as tasks; the task board shows which customer's maintenance and renewal is coming up, so your recurring revenue stays open
- Drop requests from Meta Lead Forms and web forms into the panel automatically and track them by source tag; the Meta Ads ROI report shows which campaign turned into a quote and a project
A solar (GES) request from WhatsApp, a web form or a Meta Lead Form enters the pipeline as an opportunity with a source tag; AI classifies the request, so no inquiry is lost.
A rooftop or land survey is scheduled through the online appointment page and Google Calendar sync; the day, address and team sit on the card, so overlaps are prevented.
After the survey, the high-value solar (GES) quote is prepared as a PDF; the multi-stage job is shown in Gantt view and the quote status is tracked in the flow.
The long decision cycle is tracked through pipeline stages; you can see what was last discussed with every opportunity and when to follow up, so hot opportunities don't go cold for lack of follow-up.
The approved quote turns into a project; every step from survey to commissioning runs with a task and stage plan, checklists and due dates.
Installation and commissioning are tracked with tasks; installment project payments and due dates sit in payment tracking, and AI detects submitted receipts.
Periodic maintenance of the installed system and contract renewal are tracked as tasks; upcoming maintenance appears on the board, so your recurring revenue stays open.
Not from a personal phone, but from the business line
Don't let Customer messages get lost on employees' phones; the line belongs to the business, the history belongs to the CRM.
In minutes with a QR code, or with the official WhatsApp Cloud API. You can keep using the WhatsApp Business app on your phone and connect the same number to the CRM at the same time (coexistence).
The chatbot answers common questions and collects customer information; a member of your team takes over the conversation whenever you want.
Send an announcement or reminder to the customer group you choose with a Meta-approved template; see how many people it reached and how many read it.
Auto-reply to a “price?” comment on your post and send the details by DM; the person who commented also lands in the inbox.
Don't track everything yourself; let it tell you what matters
It reads messages, surfaces who is waiting for a reply and what's at risk, and starts your day with a summary.
Know who to get back to first
- Message analysis: urgency, satisfaction, buying intent and risk; complaints and urgent requests are separated.
- Awaiting reply: unanswered conversations and messages requesting an appointment in one list.
- Today's tasks: a short morning summary showing who you need to follow up with that day.
- Ask a question: type questions like “How many new customer came in this month?” and get answers from your data.
AI features run on accounts with AI analysis turned on; when it's off, messages, appointments and follow-ups run on rules.
Messages, quote, payment collection and your team — in one account
When a customer writes, their history, open quote and balance are on the same card. You don't need to make your team install a second app.
Customer cardMessages, appointments, quotes, payments and notes on one card; even if the team member changes, the history stays with the business.
Team and permissionsAssign records to team members; if you want, each person sees only their own customers.
Track it from ad to customerLeads from Meta ad forms land in the record together with their source.
Full power on your phoneThe panel is mobile-friendly; reply to a message, reschedule an appointment, add a note from your phone.
The tools you need in one place
Click any one to explore it in detail.
Unified inbox
WhatsApp, Instagram DMs and comments, Messenger, Telegram, TikTok and web chat on one screen.
Appointments and reminders
An online booking page, WhatsApp reminders, and a calendar that updates with “Coming / Cancel / Another time” replies.
Lead Pool and sales process
Track leads by temperature and stage, so you never miss a record whose follow-up date has passed.
Quotes and deals
Prepare an itemized quote in minutes, send it as a PDF, and track its status.
Payments and payment collection
Deposit, partial payment and balance; see who owes how much on their card.
Team task tracking
Assign work to a person, slot it into their free time, and catch overdue work with a notification.
Chatbot
24/7 answers to common questions, information collection and handover to your team.
WhatsApp campaigns
Bulk messages to the group you choose with an approved template; delivered and read tracking.
Metrics and reports
New leads, response times, won and lost records on a single dashboard.
Product and service catalog
Enter your services and prices once; use them in quotes and in chat.
Wherever your Customer write from
Messages from every channel land in the same inbox; the conversation is assigned to one of your team members and merges into the customer card.
- WhatsAppCloud API or QR
- InstagramDMs and comments
- MessengerYour Facebook page
- TelegramYour Telegram bot
- TikTokDM
- Web chatThe widget on your site
- Meta ad formsWith the ad source
Connect Telegram with your own bot token, Instagram and Messenger with your Meta account, and WhatsApp with a QR code or via the Cloud API. Unified inbox →
What should you look for when choosing a CRM for Energy & solar company?
Before you decide, evaluate your candidates against these 5 criteria.
5 criteria
- A module ready for your industry. Instead of adapting a generic CRM for months Energy & solar company choose a system that is ready on day one for your workflow (record fields, tags, reminder templates).
- WhatsApp and Instagram integration. In Turkey customer most communication comes through WhatsApp and Instagram; a CRM that does not offer a unified inbox through the official API leaves half the work outside.
- Automatic reminders and follow-up. Appointment, payment and repeat reminders should live in the system, not in memory; every missed reminder is lost revenue.
- Turkish-language support and TL pricing. Dollar-based foreign tools carry exchange rate risk and an English-only support barrier; TL pricing and Turkish-language setup support make total cost predictable.
- Free trial and cancellation without commitment. Try it with your own data before you decide: choose a solution that requires no credit card, offers at least a 7-day free trial and can be canceled whenever you want.
Energy & solar company program, software or CRM?
Most business owners search for the solution they need as “Energy & solar company program,” “Energy & solar company software,” “Energy & solar company job tracking software” or “Energy & solar company customer management software.” “CRM” is the international name for this solution, and the need is the same: keep customer information in one place, never miss a request, and bring order to your work.
As a Energy & solar company automation, ÖzgürKod gathers customer messages from WhatsApp, Instagram and the web in one panel and handles quote and payment collection tracking on the same screen. We also cover industry-independent selection criteria in our CRM software selection guide.
Method comparison for Energy & solar company
Notebook/Excel, a general-purpose CRM and ÖzgürKod side by side.
| Criteria | Notebook / Excel | General (foreign) CRM | ÖzgürKod |
|---|---|---|---|
| Mesajlar | Scattered across phones | Mostly an extra module or extra fee | WhatsApp, Instagram and web in one inbox |
| Reminders and follow-up | Left to memory | Needs setup and integration | Follow-up date, notification and tasks ready |
| Customer history | Between notebook, phone and email | Yes, with generic fields | On one card: messages, quote, payments, notes |
| Teamwork | It’s unclear who is handling what | Extra cost per user | Assignment, tasks and record-based permissions |
| Language and pricing | — | Usually $ pricing, English support | TL pricing, local support in Turkish |
| Starter | Invisible cost in time | Long setup, exchange rate risk | 7-day free trial |
Starts at 2.500 ₺ / month
7-day free trial · No setup fee · Upgrade your plan any time
Every message answered late is an opportunity handed to a competitor.
If your average sale is ₺4,000: the monthly cost of your subscription is not even a single sale.
Frequently asked questions
Have another question? Write to us and we’ll look at your workflow together.
What does a CRM do for an energy and solar (GES) company?
It organizes the long, high-value, multi-stage solar (GES) process: quote requests, survey appointments, decision cycles that last for months, multi-step project tracking and post-installation maintenance contracts all come together in one panel. Each customer's stage, what was last discussed, quote status and project steps are visible on a single card. WhatsApp, web form and Meta Lead Form traffic stays in one place; hot opportunities don't go cold for lack of follow-up, survey appointments don't overlap, project stages don't get mixed up, and maintenance and renewal dates aren't missed. In long-cycle sales, pending opportunities stay visible in the list.
How do I track a long decision cycle and hot opportunities?
You track every solar (GES) request through pipeline stages: set up stages that match your own process, such as First contact → Site survey → Quote → Decision → Contract, and each opportunity moves forward as a card. You can see which stage each customer is in, what was last discussed, and opportunities that have been idle for a long time surface in the overdue items view. AI conversation analysis pulls out a summary of every meeting, the customer's intent and the estimated value. This way, in a process that lasts for months, you can see which opportunity to follow up with and when; hot opportunities don't quietly go cold.
How do I schedule rooftop and land survey appointments?
You open an online appointment page for site surveys; customers pick a day that suits them, the appointment is added to your calendar and synced with Google Calendar. So it's visible at a glance which day, which address and which team you're going to; no more forgotten or overlapping surveys, and no more days wasted by a field team with no plan. You attach pre- and post-survey to-dos to task cards and record customer details and the address on the card. In a business where the first impression is critical, appointments stay organized, the team stays planned, and the customer is met at the door without waiting.
Does the system manage a multi-stage solar (GES) project automatically and move the steps forward on its own?
No, let's be clear about that. ÖzgürKod does not move project steps forward on its own, nor does it create recurring tasks automatically; you run the process, and the system makes it visible and trackable. Here's how it works: you set up every step from survey to commissioning with tasks and a stage plan; with checklists, attachments and due dates, the task board shows which step is with whom and in what state. You can also show multi-stage work on the quote side in Gantt view. When one step is complete, you move it to the next one; this reduces handoff gaps and delays caused by steps that slip.
How do I track maintenance contracts and renewals?
You track the periodic maintenance and contract renewal of every system you install as tasks; the task board shows which customer's maintenance time and contract end are coming up. Let's be honest about automatic reminders: the system does not send timed messages to customers on its own. You remind yourself of upcoming maintenance and renewals with a task, and send the customer a notification with a ready-made template in one click; the decision to send stays with you. That way maintenance isn't skipped, system performance and customer satisfaction are protected, and a steady revenue stream stays open because renewal dates aren't missed.
Can I see the leads that come from ads and the return on ad spend?
Yes. Leads from Meta Lead Forms and your web form drop into the panel automatically and are tagged with the campaign they came from; duplicate protection prevents double records. These opportunities are tracked in the pipeline along with other leads. The Meta Ads ROI report shows which campaign turned into how many quotes and signed projects; with the Meta and Google Ads integration, it becomes clear where your budget is going. So you scale the campaigns that work and cut the ones that don't; your ad budget is allocated by seeing the return, not blindly.
Energy & solar company software and CRM the same thing? Which one is ÖzgürKod?
In practice they describe the same need. Businesses usually search for "Energy & solar company software", "Energy & solar company software", "Energy & solar company job tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.
Solutions for similar businesses
Bring your long sales cycle and project into one panel
Free for 7 days, no credit card required. On day one, set up your GES pipeline stages, connect your web form and Meta Lead Forms, and add your first survey appointment to the calendar.