Sports club & academy CRM: from trial practice to tournament every parent in one panel

It brings the club's off-field workload into order: registration questions land in one panel, athletes are listed by sport and age group tag, membership fees are tracked on a payment plan, match announcements reach the right segment as a campaign instead of getting lost in the group chat, and coach tasks are planned on the board. Let's be clear: ÖzgürKod does not handle federation licensing and registration and is not a competition management system; it is a CRM for parent communication, registration and payment collection tracking.

No. The system does not send unsolicited or scheduled messages to anyone on its own — let’s be honest about that. The right flow works like this: you link payments to a payment plan, and overdue payments are listed on the payment collection screen. You send the parent of the overdue account a polite Meta-approved template with one click; at the start of the month you can also send a reminder to all parents in a single campaign. AI detects the payment receipt a parent sends, and it is recorded with one click. Payment collection conversations become a logged, fair routine; nothing slips through.

Because an announcement gets lost in a group, but a campaign is on record. You send the meeting time to the relevant team’s segment with a Meta-approved template; every parent receives it directly, and it does not get lost in a crowded group chat. The campaign report shows who received the message; parents you could not reach are visible and get a phone call. Duplicate prevention stops a parent with two children from getting the message twice; speed control and automatic pausing on a high error rate protect the health of your number. Replies also land in the unified inbox.

With the task board. The week’s training sessions, weekend matches and tournament tasks become cards with an owner and a time; conflicts show up on the board, and deadline notifications bring a forgotten task to the front. When a coach changes, the card is updated and everyone sees the current plan on the dashboard. With the earnings & bonus module, coaches’ per-session earnings and bonuses are calculated and tracked in a separate layout; no more end-of-month debate about who ran how many sessions.

With tags and segments. Each athlete’s card gets a sport, age group and team tag, such as “Football U12 A.” The team list comes out with a single filter; a time change goes only to that team’s parents. When an athlete moves up an age group, the tag is updated and no ghost records are left on the old list. With role-based permissions, each coach sees only their own group’s cards; management tracks all official reports — which sport is growing, which age group has losses, and the engagement report shows it.

Yes. Since most of the records belong to child athletes, the issue is especially sensitive. Parent contact details, athletes’ health notes and payment records are stored in line with KVKK (Turkey’s personal data protection law) requirements. With role-based permissions, coaches, accounting and management access only the data they are authorized for; all access is logged. Communications stay on the club dashboard instead of personal phones; even if a coach leaves, parent communication stays with the club. Deletion requests are managed from the dashboard.

In practice they describe the same need. Businesses usually search for "Sports club software", "Sports club software", "Sports club appointment software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: parent communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.