Your clinic's entire patient communication on one screen
Aesthetic surgery software, program and CRM on one platform: Aesthetic surgery appointment software, customer management software and sales automation with WhatsApp.
WhatsApp, Instagram, web... Wherever your domestic and international patients write from, it all lands in one panel. AI sorts messages, schedules appointments and helps you avoid missing opportunities.
Which CRM software should be used for Aesthetic surgery? ÖzgürKod is a CRM for Aesthetic surgery businesses: WhatsApp and Instagram messages collect in one inbox, patient records, appointments and follow-ups all run from the same place. Setup takes minutes; try it free for 7 days.
Familiar challenges for aesthetic clinics
High patient value, multi-channel communication and international patient management cannot be handled manually.
Scattered channels
WhatsApp, Instagram DM and web forms are all separate. It gets lost who should follow up with which patient, and where.
International patient chaos
Different languages, time zones and currencies. Consultation and transfer follow-up stays in scattered notes.
Slow reply = lost patient
A high-budget patient waits hours for a reply and goes to a competing clinic.
What does ÖzgürKod do for aesthetic surgery?
On top of general CRM tools, workflows built for your clinic's operations.
Full digital control from first contact to surgery
- Track each patient's stage from consultation request to surgery in the sales pipeline
- Multilingual message templates for international patients, multi-currency quotes and progress tracking
- Professional PDF quotes for procedure packages, digital approval and installment payment tracking
- Collect deposits and installments with online payment links, automatic payment reminders
- Report by source how many consultations and how many surgeries came from which ad campaign
Every request that comes in through WhatsApp, Instagram or the web is saved automatically and a patient profile is created.
The request is analyzed, scored by lead temperature and routed to the right consultant.
An online appointment is booked and a PDF quote for the procedure package is ready in seconds.
A payment link is sent, installments are tracked and post-op check-up reminders go out automatically.
Not from a personal phone, but from the business line
Don't let Patient messages get lost on employees' phones; the line belongs to the business, the history belongs to the CRM.
In minutes with a QR code, or with the official WhatsApp Cloud API. You can keep using the WhatsApp Business app on your phone and connect the same number to the CRM at the same time (coexistence).
The chatbot answers common questions and collects patient information; a member of your team takes over the conversation whenever you want.
Send an announcement or reminder to the patient group you choose with a Meta-approved template; see how many people it reached and how many read it.
Auto-reply to a “price?” comment on your post and send the details by DM; the person who commented also lands in the inbox.
Don't track everything yourself; let it tell you what matters
It reads messages, surfaces who is waiting for a reply and what's at risk, and starts your day with a summary.
Know who to get back to first
- Message analysis: urgency, satisfaction, buying intent and risk; complaints and urgent requests are separated.
- Awaiting reply: unanswered conversations and messages requesting an appointment in one list.
- Today's tasks: a short morning summary showing who you need to follow up with that day.
- Ask a question: type questions like “How many new patient came in this month?” and get answers from your data.
AI features run on accounts with AI analysis turned on; when it's off, messages, appointments and follow-ups run on rules.
Messages, appointment, payment collection and your team — in one account
When a patient writes, their history, open quote and balance are on the same card. You don't need to make your team install a second app.
Patient cardMessages, appointments, quotes, payments and notes on one card; even if the team member changes, the history stays with the business.
Team and permissionsAssign records to team members; if you want, each person sees only their own patients.
Track it from ad to customerLeads from Meta ad forms land in the record together with their source.
Full power on your phoneThe panel is mobile-friendly; reply to a message, reschedule an appointment, add a note from your phone.
The tools you need in one place
Click any one to explore it in detail.
Unified inbox
WhatsApp, Instagram DMs and comments, Messenger, Telegram, TikTok and web chat on one screen.
Appointments and reminders
An online booking page, WhatsApp reminders, and a calendar that updates with “Coming / Cancel / Another time” replies.
Lead Pool and sales process
Track leads by temperature and stage, so you never miss a record whose follow-up date has passed.
Quotes and deals
Prepare an itemized quote in minutes, send it as a PDF, and track its status.
Payments and payment collection
Deposit, partial payment and balance; see who owes how much on their card.
Team task tracking
Assign work to a person, slot it into their free time, and catch overdue work with a notification.
Chatbot
24/7 answers to common questions, information collection and handover to your team.
WhatsApp campaigns
Bulk messages to the group you choose with an approved template; delivered and read tracking.
Metrics and reports
New leads, response times, won and lost records on a single dashboard.
Product and service catalog
Enter your services and prices once; use them in quotes and in chat.
Wherever your Patient write from
Messages from every channel land in the same inbox; the conversation is assigned to one of your team members and merges into the patient card.
- WhatsAppCloud API or QR
- InstagramDMs and comments
- MessengerYour Facebook page
- TelegramYour Telegram bot
- TikTokDM
- Web chatThe widget on your site
- Meta ad formsWith the ad source
Connect Telegram with your own bot token, Instagram and Messenger with your Meta account, and WhatsApp with a QR code or via the Cloud API. Unified inbox →
What should you look for when choosing a CRM for Aesthetic surgery?
Before you decide, evaluate your candidates against these 5 criteria.
5 criteria
- A module ready for your industry. Instead of adapting a generic CRM for months Aesthetic surgery choose a system that is ready on day one for your workflow (record fields, tags, reminder templates).
- WhatsApp and Instagram integration. In Turkey patient most communication comes through WhatsApp and Instagram; a CRM that does not offer a unified inbox through the official API leaves half the work outside.
- Automatic reminders and follow-up. Appointment, payment and repeat reminders should live in the system, not in memory; every missed reminder is lost revenue.
- Turkish-language support and TL pricing. Dollar-based foreign tools carry exchange rate risk and an English-only support barrier; TL pricing and Turkish-language setup support make total cost predictable.
- Free trial and cancellation without commitment. Try it with your own data before you decide: choose a solution that requires no credit card, offers at least a 7-day free trial and can be canceled whenever you want.
Aesthetic surgery program, software or CRM?
Most business owners search for the solution they need as “Aesthetic surgery program,” “Aesthetic surgery software,” “Aesthetic surgery appointment software” or “Aesthetic surgery customer management software.” “CRM” is the international name for this solution, and the need is the same: keep patient information in one place, never miss a request, and bring order to your work.
As a Aesthetic surgery automation, ÖzgürKod gathers patient messages from WhatsApp, Instagram and the web in one panel and handles appointment and payment collection tracking on the same screen. We also cover industry-independent selection criteria in our CRM software selection guide.
Method comparison for Aesthetic surgery
Notebook/Excel, a general-purpose CRM and ÖzgürKod side by side.
| Criteria | Notebook / Excel | General (foreign) CRM | ÖzgürKod |
|---|---|---|---|
| Mesajlar | Scattered across phones | Mostly an extra module or extra fee | WhatsApp, Instagram and web in one inbox |
| Reminders and follow-up | Left to memory | Needs setup and integration | Follow-up date, notification and appointment reminders ready |
| Patient history | Between notebook, phone and email | Yes, with generic fields | On one card: messages, appointment, payments, notes |
| Teamwork | It’s unclear who is handling what | Extra cost per user | Assignment, tasks and record-based permissions |
| Language and pricing | — | Usually $ pricing, English support | TL pricing, local support in Turkish |
| Starter | Invisible cost in time | Long setup, exchange rate risk | 7-day free trial |
Starts at 2.500 ₺ / month
7-day free trial · No setup fee · Upgrade your plan any time
A no-show appointment isn’t an empty hour — it’s an hour you’ve already paid for.
If you charge ₺1,000 per service: the monthly cost of your subscription equals 3 appointments.
Frequently asked questions
Have another question? Write to us and we’ll look at your workflow together.
Can I communicate with international patients in different languages?
Yes. You can use ready-made message templates in languages such as English, Arabic, German and Russian, and prepare quotes in multiple currencies (USD/EUR). All correspondence comes together in one inbox.
Can I use WhatsApp with more than one number or branch?
Yes, you can connect more than one WhatsApp line and manage them all from a single panel. The connection is made through Meta-approved Cloud API.
Are patient data and images safe?
All data is stored with permission-based access; which team member accessed what is logged. With role-based permissions, each consultant sees only their own patients.
Can I import my existing patient list?
Yes, we offer free data migration from Excel/CSV or other systems; our technical team handles the transfer.
Is there installment and payment collection tracking?
You can create installment plans for procedure packages, send payment links via WhatsApp/SMS and set up automatic reminders for payments that are due.
Aesthetic surgery software and CRM the same thing? Which one is ÖzgürKod?
In practice they describe the same need. Businesses usually search for "Aesthetic surgery software", "Aesthetic surgery software", "Aesthetic surgery appointment software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: patient communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.
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Digitize your aesthetic clinic today
Try it free for 7 days, no credit card required. Our team is with you for setup and data migration.