Auto inspection CRM: from appointment to report the whole process in one panel
Auto inspection software, program and CRM on one platform: Auto inspection job tracking software, customer management software and sales automation with WhatsApp.
In a business where buyer and seller arrive together and everyone is racing the notary's closing time, there is no room for appointment chaos. Collect requests from WhatsApp, Instagram and your website in one inbox; put the appointment on the calendar, send the report from the same conversation, and manage dealership accounts with basic accounting tracking.
Which CRM software should be used for Auto inspection? ÖzgürKod is a CRM for Auto inspection businesses: Appointment volume in one calendar, inspection reports via WhatsApp, branch numbers and dealership accounts all in one panel. Setup takes minutes; try it free for 7 days.
Problems auto inspection centers face every day
Buyers, sellers and dealerships all walk through the same door; a notebook of appointments and hand-delivered reports can't keep up with that volume.
Overlapping appointments, buyers waiting at the door
Buyer and seller show up at the same time before the notary. When phone appointments go into a notebook, double-booking is inevitable; waiting customers get angry, the vehicle sale cools off, and the center loses reputation.
Notary deadline pressure
A customer who says “We’re waiting for the report, our notary appointment is at 15:00” starts out impatient. Which vehicle is at which inspection station, and how long has it been there? The team keeps asking each other, and every delay means a risk of the sale falling through.
Hand-delivered reports leave no trace
The report is printed and handed over; weeks later, calls start: “Could you send the report again?” Which report went to whom, and when — you end up digging through archive folders.
Branch numbers on separate phones
Each branch's WhatsApp is on a separate device; headquarters can't see what was asked at which branch or who answered in how many minutes. Branch-to-branch performance comparison is impossible.
Dealership agreements left to a notebook
Contracted dealerships get special pricing, and the bill shows up at the end of the month. Which dealership sent how many vehicles this month, and what's the open balance — there's no answer without flipping through the notebook.
Customers asking about price won't wait
The decision to buy a car is made within hours; if the “how much is it, is there a wait” message gets a late reply, the buyer goes to the next inspection center down the road. Every missed message is lost business.
What does ÖzgürKod do for auto inspection centers?
On top of general CRM tools, flows built for your inspection operation.
Every step of the inspection process in one flow
- Connect every branch's WhatsApp number to one dashboard with QR codes; see which message went to which branch, labeled by source
- Share the link to your online appointment page; appointments sync both ways with Google Calendar, so overlapping slots are a thing of the past
- Send the inspection report as a PDF in the same conversation; the report is archived on the customer card, so “could you send it again” requests are resolved in seconds
- Tag partner dealerships and set custom price lists; track month-end account balances with partial payments and receipt records
- Track every vehicle at the station on a task card: brake, paint and engine checks are ticked off with a checklist; notify the customer whose report is ready in one click with a template
- Outside business hours, a 24/7 chatbot answers price and turnaround questions and shares the appointment link; it hands complex questions to your team
A buyer, seller or dealership writes in via WhatsApp, Instagram or a web form; the request becomes a customer card labeled with its source and branch.
The online appointment page link is shared; the selected time syncs with Google Calendar, so the day's plan stays in one calendar.
The plate, vehicle details and request note are entered on the card; a task card is opened for the inspection and the checks are tied to a checklist.
Station-by-station checks are ticked off on the task card; the waiting buyer gets interim status via a quick reply template.
The report is sent as a PDF in the same WhatsApp conversation; it is archived on the customer card and the payment record is entered.
A partner dealership's transactions are posted to its account from a custom price list; month-end open balances show up in the payment collection report.
Individual customers and dealerships are tagged; a seasonal campaign is announced in bulk with a Meta-approved template, and new requests land in the same flow.
Not from a personal phone, but from the business line
Don't let Customer messages get lost on employees' phones; the line belongs to the business, the history belongs to the CRM.
In minutes with a QR code, or with the official WhatsApp Cloud API. You can keep using the WhatsApp Business app on your phone and connect the same number to the CRM at the same time (coexistence).
The chatbot answers common questions and collects customer information; a member of your team takes over the conversation whenever you want.
Send an announcement or reminder to the customer group you choose with a Meta-approved template; see how many people it reached and how many read it.
Auto-reply to a “price?” comment on your post and send the details by DM; the person who commented also lands in the inbox.
Don't track everything yourself; let it tell you what matters
It reads messages, surfaces who is waiting for a reply and what's at risk, and starts your day with a summary.
Know who to get back to first
- Message analysis: urgency, satisfaction, buying intent and risk; complaints and urgent requests are separated.
- Awaiting reply: unanswered conversations and messages requesting an appointment in one list.
- Today's tasks: a short morning summary showing who you need to follow up with that day.
- Ask a question: type questions like “How many new customer came in this month?” and get answers from your data.
AI features run on accounts with AI analysis turned on; when it's off, messages, appointments and follow-ups run on rules.
Messages, quote, payment collection and your team — in one account
When a customer writes, their history, open quote and balance are on the same card. You don't need to make your team install a second app.
Customer cardMessages, appointments, quotes, payments and notes on one card; even if the team member changes, the history stays with the business.
Team and permissionsAssign records to team members; if you want, each person sees only their own customers.
Track it from ad to customerLeads from Meta ad forms land in the record together with their source.
Full power on your phoneThe panel is mobile-friendly; reply to a message, reschedule an appointment, add a note from your phone.
The tools you need in one place
Click any one to explore it in detail.
Unified inbox
WhatsApp, Instagram DMs and comments, Messenger, Telegram, TikTok and web chat on one screen.
Appointments and reminders
An online booking page, WhatsApp reminders, and a calendar that updates with “Coming / Cancel / Another time” replies.
Lead Pool and sales process
Track leads by temperature and stage, so you never miss a record whose follow-up date has passed.
Quotes and deals
Prepare an itemized quote in minutes, send it as a PDF, and track its status.
Payments and payment collection
Deposit, partial payment and balance; see who owes how much on their card.
Team task tracking
Assign work to a person, slot it into their free time, and catch overdue work with a notification.
Chatbot
24/7 answers to common questions, information collection and handover to your team.
WhatsApp campaigns
Bulk messages to the group you choose with an approved template; delivered and read tracking.
Metrics and reports
New leads, response times, won and lost records on a single dashboard.
Product and service catalog
Enter your services and prices once; use them in quotes and in chat.
Wherever your Customer write from
Messages from every channel land in the same inbox; the conversation is assigned to one of your team members and merges into the customer card.
- WhatsAppCloud API or QR
- InstagramDMs and comments
- MessengerYour Facebook page
- TelegramYour Telegram bot
- TikTokDM
- Web chatThe widget on your site
- Meta ad formsWith the ad source
Connect Telegram with your own bot token, Instagram and Messenger with your Meta account, and WhatsApp with a QR code or via the Cloud API. Unified inbox →
What should you look for when choosing a CRM for Auto inspection?
Before you decide, evaluate your candidates against these 5 criteria.
5 criteria
- A module ready for your industry. Instead of adapting a generic CRM for months Auto inspection choose a system that is ready on day one for your workflow (record fields, tags, reminder templates).
- WhatsApp and Instagram integration. In Turkey customer most communication comes through WhatsApp and Instagram; a CRM that does not offer a unified inbox through the official API leaves half the work outside.
- Automatic reminders and follow-up. Appointment, payment and repeat reminders should live in the system, not in memory; every missed reminder is lost revenue.
- Turkish-language support and TL pricing. Dollar-based foreign tools carry exchange rate risk and an English-only support barrier; TL pricing and Turkish-language setup support make total cost predictable.
- Free trial and cancellation without commitment. Try it with your own data before you decide: choose a solution that requires no credit card, offers at least a 7-day free trial and can be canceled whenever you want.
Auto inspection program, software or CRM?
Most business owners search for the solution they need as “Auto inspection program,” “Auto inspection software,” “Auto inspection job tracking software” or “Auto inspection customer management software.” “CRM” is the international name for this solution, and the need is the same: keep customer information in one place, never miss a request, and bring order to your work.
As a Auto inspection automation, ÖzgürKod gathers customer messages from WhatsApp, Instagram and the web in one panel and handles quote and payment collection tracking on the same screen. We also cover industry-independent selection criteria in our CRM software selection guide.
Method comparison for Auto inspection
Notebook/Excel, a general-purpose CRM and ÖzgürKod side by side.
| Criteria | Notebook / Excel | General (foreign) CRM | ÖzgürKod |
|---|---|---|---|
| Mesajlar | Scattered across phones | Mostly an extra module or extra fee | WhatsApp, Instagram and web in one inbox |
| Reminders and follow-up | Left to memory | Needs setup and integration | Follow-up date, notification and tasks ready |
| Customer history | Between notebook, phone and email | Yes, with generic fields | On one card: messages, quote, payments, notes |
| Teamwork | It’s unclear who is handling what | Extra cost per user | Assignment, tasks and record-based permissions |
| Language and pricing | — | Usually $ pricing, English support | TL pricing, local support in Turkish |
| Starter | Invisible cost in time | Long setup, exchange rate risk | 7-day free trial |
Starts at 2.500 ₺ / month
7-day free trial · No setup fee · Upgrade your plan any time
Every message answered late is an opportunity handed to a competitor.
If your average sale is ₺4,000: the monthly cost of your subscription is not even a single sale.
Frequently asked questions
Have another question? Write to us and we’ll look at your workflow together.
What does a CRM do for auto inspection?
An auto inspection CRM gathers appointment requests, price questions and dealership messages in one inbox and keeps every vehicle and customer on their own card. Appointments sync with Google Calendar, checks progress through the checklist on the task card, and the report is sent as a PDF in the same conversation and archived on the card. Partner dealerships' custom prices and account balances are tracked in the same dashboard too, so the month-end tally takes minutes.
We have multiple branches; can each branch's WhatsApp number be connected to one dashboard?
Yes. ÖzgürKod runs on the official Meta-approved WhatsApp Cloud API; if you prefer, you can connect multiple numbers to the same dashboard with QR codes. Each message lands with the label of the branch number it came to; conversations are assigned to sales reps by round-robin rule, and each team member sees only their own customers. Head office compares all branches' response times and conversation volume in the sales rep performance report.
Can I send the inspection report to the customer from the system?
Yes. You send the report as a PDF file from the conversation you're having with the customer; since the file stays linked to the customer card, a “could you send the report again” request that comes months later is handled in seconds. If the buyer and seller are different people, each one's card keeps its own conversation history. The conversation thread shows who the report was sent to and when, with a date.
We work with partner dealerships; can I set custom prices and track their accounts?
Yes. You tag dealership customers as B2B and define custom price lists for your services. The vehicles each dealership sends accumulate on its own card; the month-end balance is tracked with partial payments and due dates. AI detects the receipt photo a dealership sends, and you post the payment to the record. ÖzgürKod does not collect payments online; the money is collected through your own channel, and the system tracks the record and the due date.
How do I prevent appointment conflicts?
You put the link to your online booking page in your WhatsApp profile, your Instagram bio and your website; customers pick an available time themselves. Appointments sync both ways with Google Calendar: an appointment booked in the panel shows up in your calendar, and an event you add to your calendar shows up in the panel. At the start of the day, the team sees the vehicles coming in and their times on a single screen. Appointments taken by phone are logged in the same calendar, so double bookings disappear.
Is customer and vehicle data safe under KVKK (Turkey's personal data protection law)?
Yes. Customer data is stored in line with KVKK (Turkey's personal data protection law) requirements; with role-based permissions, each user can access only the cards they are authorized for, and all access is logged. Plate, report and communication history are kept on the customer card within the limits of each user's permissions. For bulk campaign sends, duplicate blocking and targeting rules help you avoid unwanted repeated messages to the same person.
Auto inspection software and CRM the same thing? Which one is ÖzgürKod?
In practice they describe the same need. Businesses usually search for "Auto inspection software", "Auto inspection software", "Auto inspection job tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.
Solutions for similar businesses
Run an operation that makes it to the notary on time
7-day free trial, no credit card required. Connect your branch numbers on day one; by the end of the week, see in the report how many appointments came in from which channel.