Fill your appointment book, bring customers back
CRM software for beauty centers | Appointment & treatment tracking software, program and CRM on one platform: CRM software for beauty centers | Appointment & treatment tracking appointment software, customer management software and sales automation with WhatsApp.
All appointment requests that come to your beauty center from Instagram DM and WhatsApp are gathered on one screen. You approve requests from your online appointment page with one click; a WhatsApp reminder goes out before the appointment, and when a customer says “Coming”, “Cancel” or “Another time”, your calendar updates on its own.
Which CRM software should be used for CRM software for beauty centers | Appointment & treatment tracking? ÖzgürKod is a CRM for CRM software for beauty centers | Appointment & treatment tracking businesses: WhatsApp and Instagram messages collect in one inbox, customer records, appointments and follow-ups all run from the same place. Setup takes minutes; try it free for 7 days.
Familiar challenges for beauty centers
An appointment book, scattered DMs and packages no one tracks all lead to lost revenue.
Appointment book chaos
Instagram DM and WhatsApp are separate. Who is coming when, and with which team member — it all gets mixed up.
No-show customers
Customers don't show up for appointments with no reminder; an empty slot is lost revenue.
Untracked packages
You don't know how many sessions a customer has left in their laser/care package, and the renewal opportunity slips away.
What does ÖzgürKod do for beauty centers?
Every part of your beauty center — from appointments to package tracking — in one panel.
Customer experience in a single flow
- With a single link in your Instagram bio, customers can request appointments 24/7; requests land on your calendar and you approve them with one click
- Plan laser and care packages in a single form; each session shows on the calendar and the customer card as “session 3/6”
- Reduce no-shows with an automatic WhatsApp reminder before the appointment
- See customers who are due for a check-up based on their own visit interval and win them back with a ready-made message draft
- Send announcements and campaign messages to the customer group you choose with an approved WhatsApp template
The customer picks a service and an open time on Instagram or the web; the request lands on your calendar and you approve it with one click.
A WhatsApp reminder (or email, if not available) goes out before the appointment; the customer's reply is applied to the calendar automatically.
Appointment status, notes and package sessions are recorded on the customer card.
Customers due for a check-up are listed and called back with a ready-made message.
Not from a personal phone, but from the business line
Don't let Customer messages get lost on employees' phones; the line belongs to the business, the history belongs to the CRM.
In minutes with a QR code, or with the official WhatsApp Cloud API. You can keep using the WhatsApp Business app on your phone and connect the same number to the CRM at the same time (coexistence).
The chatbot answers common questions and collects customer information; a member of your team takes over the conversation whenever you want.
Send an announcement or reminder to the customer group you choose with a Meta-approved template; see how many people it reached and how many read it.
Auto-reply to a “price?” comment on your post and send the details by DM; the person who commented also lands in the inbox.
Don't track everything yourself; let it tell you what matters
It reads messages, surfaces who is waiting for a reply and what's at risk, and starts your day with a summary.
Know who to get back to first
- Message analysis: urgency, satisfaction, buying intent and risk; complaints and urgent requests are separated.
- Awaiting reply: unanswered conversations and messages requesting an appointment in one list.
- Today's tasks: a short morning summary showing who you need to follow up with that day.
- Ask a question: type questions like “How many new customer came in this month?” and get answers from your data.
AI features run on accounts with AI analysis turned on; when it's off, messages, appointments and follow-ups run on rules.
Messages, appointment, payment collection and your team — in one account
When a customer writes, their history, open quote and balance are on the same card. You don't need to make your team install a second app.
Customer cardMessages, appointments, quotes, payments and notes on one card; even if the team member changes, the history stays with the business.
Team and permissionsAssign records to team members; if you want, each person sees only their own customers.
Track it from ad to customerLeads from Meta ad forms land in the record together with their source.
Full power on your phoneThe panel is mobile-friendly; reply to a message, reschedule an appointment, add a note from your phone.
The tools you need in one place
Click any one to explore it in detail.
Unified inbox
WhatsApp, Instagram DMs and comments, Messenger, Telegram, TikTok and web chat on one screen.
Appointments and reminders
An online booking page, WhatsApp reminders, and a calendar that updates with “Coming / Cancel / Another time” replies.
Lead Pool and sales process
Track leads by temperature and stage, so you never miss a record whose follow-up date has passed.
Quotes and deals
Prepare an itemized quote in minutes, send it as a PDF, and track its status.
Payments and payment collection
Deposit, partial payment and balance; see who owes how much on their card.
Team task tracking
Assign work to a person, slot it into their free time, and catch overdue work with a notification.
Chatbot
24/7 answers to common questions, information collection and handover to your team.
WhatsApp campaigns
Bulk messages to the group you choose with an approved template; delivered and read tracking.
Metrics and reports
New leads, response times, won and lost records on a single dashboard.
Product and service catalog
Enter your services and prices once; use them in quotes and in chat.
Wherever your Customer write from
Messages from every channel land in the same inbox; the conversation is assigned to one of your team members and merges into the customer card.
- WhatsAppCloud API or QR
- InstagramDMs and comments
- MessengerYour Facebook page
- TelegramYour Telegram bot
- TikTokDM
- Web chatThe widget on your site
- Meta ad formsWith the ad source
Connect Telegram with your own bot token, Instagram and Messenger with your Meta account, and WhatsApp with a QR code or via the Cloud API. Unified inbox →
What should you look for when choosing a CRM for CRM software for beauty centers | Appointment & treatment tracking?
Before you decide, evaluate your candidates against these 5 criteria.
5 criteria
- A module ready for your industry. Instead of adapting a generic CRM for months CRM software for beauty centers | Appointment & treatment tracking choose a system that is ready on day one for your workflow (record fields, tags, reminder templates).
- WhatsApp and Instagram integration. In Turkey customer most communication comes through WhatsApp and Instagram; a CRM that does not offer a unified inbox through the official API leaves half the work outside.
- Automatic reminders and follow-up. Appointment, payment and repeat reminders should live in the system, not in memory; every missed reminder is lost revenue.
- Turkish-language support and TL pricing. Dollar-based foreign tools carry exchange rate risk and an English-only support barrier; TL pricing and Turkish-language setup support make total cost predictable.
- Free trial and cancellation without commitment. Try it with your own data before you decide: choose a solution that requires no credit card, offers at least a 7-day free trial and can be canceled whenever you want.
CRM software for beauty centers | Appointment & treatment tracking program, software or CRM?
Most business owners search for the solution they need as “CRM software for beauty centers | Appointment & treatment tracking program,” “CRM software for beauty centers | Appointment & treatment tracking software,” “CRM software for beauty centers | Appointment & treatment tracking appointment software” or “CRM software for beauty centers | Appointment & treatment tracking customer management software.” “CRM” is the international name for this solution, and the need is the same: keep customer information in one place, never miss a request, and bring order to your work.
As a CRM software for beauty centers | Appointment & treatment tracking automation, ÖzgürKod gathers customer messages from WhatsApp, Instagram and the web in one panel and handles appointment and payment collection tracking on the same screen. We also cover industry-independent selection criteria in our CRM software selection guide.
Method comparison for CRM software for beauty centers | Appointment & treatment tracking
Notebook/Excel, a general-purpose CRM and ÖzgürKod side by side.
| Criteria | Notebook / Excel | General (foreign) CRM | ÖzgürKod |
|---|---|---|---|
| Mesajlar | Scattered across phones | Mostly an extra module or extra fee | WhatsApp, Instagram and web in one inbox |
| Reminders and follow-up | Left to memory | Needs setup and integration | Follow-up date, notification and appointment reminders ready |
| Customer history | Between notebook, phone and email | Yes, with generic fields | On one card: messages, appointment, payments, notes |
| Teamwork | It’s unclear who is handling what | Extra cost per user | Assignment, tasks and record-based permissions |
| Language and pricing | — | Usually $ pricing, English support | TL pricing, local support in Turkish |
| Starter | Invisible cost in time | Long setup, exchange rate risk | 7-day free trial |
Starts at 2.500 ₺ / month
7-day free trial · No setup fee · Upgrade your plan any time
A no-show appointment isn’t an empty hour — it’s an hour you’ve already paid for.
If you charge ₺1,000 per service: the monthly cost of your subscription equals 3 appointments.
Frequently asked questions
Have another question? Write to us and we’ll look at your workflow together.
What does CRM and appointment scheduling software do for a beauty center?
Collects appointments for all your services — laser hair removal, skin care, body treatments and permanent makeup — in one calendar. Instagram and WhatsApp requests land on one screen, and session packages are tracked as “session 3/6”. The same system scales from a single-cabin beauty salon to a multi-cabin beauty center.
Can customers book appointments through Instagram?
Yes. With a single link you add to your profile, customers choose a service and a free time slot and leave an appointment request 24/7. Free slots are calculated from your business hours, breaks and booked appointments; the request drops into your calendar, and you confirm it with one click.
Can it reply automatically to Instagram DMs and comments?
Yes. You can automatically reply to DMs and post comments that contain keywords such as “price” or “appointment”, and send the user to your booking link.
Does the system track package sessions?
Yes. You plan a package as 2–60 sessions in a single form; each session appears in order as “session 3/6” in the calendar, the appointment details, the customer card and search, so you can see at a glance where the customer is in the package.
How does it reduce no-shows?
An automatic reminder goes out before the appointment via WhatsApp (or email if that is not possible). The customer presses “I’m coming”, “Cancel” or “Another time” in the message; a canceled slot opens up, and if a new time is chosen, the appointment moves automatically.
CRM software for beauty centers | Appointment & treatment tracking software and CRM the same thing? Which one is ÖzgürKod?
In practice they describe the same need. Businesses usually search for "CRM software for beauty centers | Appointment & treatment tracking software", "CRM software for beauty centers | Appointment & treatment tracking software", "CRM software for beauty centers | Appointment & treatment tracking appointment software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.
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Take your beauty center digital
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