Bicycle & motorcycle dealer CRM: asking about size, booking a test ride, waiting for service all in one panel

Three flows run at once in this business: sales questions, test rides and workshop service jobs. The CRM brings all three together on one panel. Model-size questions from WhatsApp and Instagram collect on the customer card; test ride appointments run in sync with your calendar; service jobs move stage by stage on the task board. Who looked at which model, whose bike is waiting for parts, who was not offered accessories — the whole team sees it all on the same screen; the seasonal rush rests on records, not a notebook.

You send the link to your online appointment page in a message; the customer picks a time that suits them. Appointments sync both ways with your Google Calendar: an appointment opened in the panel lands in the calendar, and an entry made in the calendar lands in the panel. No more two test rides booked at the same time, forgotten customers or a demo bike sitting idle. Since the appointment card holds the model the customer is looking at and the conversation history, prep before the ride takes a single glance.

Yes. You open a task card for every vehicle that comes into the workshop: the customer's complaint, the to-do list as a checklist, parts-waiting notes and the delivery date all live on the card. Jobs move stage by stage across the board; work that is nearing its deadline or running late stands out with a notification. The answer to "Is my bike ready?" is visible on screen without asking the mechanic; when the vehicle is ready for pickup, you notify the customer with one click using a Meta-approved template.

No, let's be honest about this: the system does not send maintenance reminders on its own; there is no scheduled automatic messaging feature. What you can do: the last service date and completed work are recorded on the customer card; you filter customers whose maintenance period is due by tag and last contact date and pull the list, then send invitations one by one with a Meta-approved template or in bulk with the campaigns module. When and to whom messages go is entirely in your control.

No; there is no barcode scanner, POS terminal or cash register integration, let's say that clearly up front. ÖzgürKod is not your checkout system but the customer side of your business: the order-customer-communication layer. It keeps bicycles, motorcycles and accessories in your own product catalog with categories; sales are recorded as stock movements, low-stock alerts notify you before a best-selling size runs out, and supplier cards and price lists live in the panel. Your cash register closes the sale; ÖzgürKod remembers the customer and the process.

By recording. When every sale is logged on the customer card, you can see who bought a bike but no helmet, and who added no jacket or gloves to their motorcycle. The cross-sell report shows which product is sold together with which; you build segments from this list and announce new equipment arrivals only to the relevant customers with a Meta-approved campaign. On Instagram, comments asking "price?" under equipment posts get a DM reply through comment automation; the person asking turns into a registered lead.

In practice they describe the same need. Businesses usually search for "Bicycle & motorcycle dealer software", "Bicycle & motorcycle dealer software", "Bicycle & motorcycle dealer inventory and sales tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.