Wholesale cosmetics & personal care CRM: segment pricing, launch announcements, dealer applications in one panel

A cosmetics wholesaler sells to three different worlds at once: beauty centers, pharmacies and grocery stores — each with its own price, discount and language. A CRM puts that distinction on record. Each customer is linked to the price list for their segment; a new product launch is announced to the segment as a campaign instead of one phone call at a time; dealer applications are tracked in the pipeline; current account due dates sit in payment tracking, and best-selling lines sit under critical-level alerts. Sales grow on records, not memory.

Customer-specific price lists exist for exactly this: you define separate lists for beauty centers, pharmacies and grocery stores, and link each customer card to its own group. Whoever asks, the right price comes back in seconds; no more junior staff quoting a pharmacy the treatment-cabin price, and no more two different figures quoted to the same customer. When prices rise, you update the list in one place and announce the change only to the relevant segment as a campaign. Role-based permissions let you decide which team members see which list.

No; let's be honest. ÖzgürKod does not send spontaneous or scheduled messages — you prepare the launch campaign and you start it. What the system contributes is cutting the process down to minutes: your customers are already sorted by segment and tags, you choose a Meta-approved WhatsApp template, and you send the campaign to the relevant group in one go; duplicate protection blocks a second message to the same customer. Who replied and who requested a sample show up in the campaign results; you catch the first wave of orders before your competitor.

No. ÖzgürKod does not connect to accounting/ERP software such as Logo, Netsis or Mikro, does not issue e-Invoice (e-Fatura) or e-Waybill documents, and does not replace barcode-warehouse software. ÖzgürKod is the order, customer, communication and payment terms layer: segment prices, launch campaigns, distributor pipeline, order status and current payment terms are managed here; official invoices and accounting records stay in your existing software. The two systems work side by side — one keeps the financial record, the other keeps the sales flow.

Applications from Instagram DM, web forms and Meta Lead Forms are saved as leads with a source tag; duplicate protection stops you from opening the same prospect twice. Each prospect moves through the pipeline with customizable stages — for example Application → Interview → Sample/Terms → Deal; a prospect that sits too long in a stage stands out in the overdue items view. Interview notes, region information and conversation history stay on the prospect's card. In the report, you see which channel's leads turn into distributorships.

The system does not collect the payments; ÖzgürKod does not take online payments or send payment links — the money is collected through your own channel. The system's job is tracking: each customer's open balance, partial payments and due dates are recorded in payment tracking; the payment collection report shows current accounts that are due and overdue in a single list, and AI detects a bank transfer receipt that arrives via WhatsApp and suggests it for recording. You send the reminder to the customer whose payment is due in one click with a ready template; instead of an end-of-month bookkeeping round, you open a morning report.

In practice they describe the same need. Businesses usually search for "Wholesale cosmetics software", "Wholesale cosmetics software", "Wholesale cosmetics inventory and sales tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.