Dry cleaning & laundry CRM: from the "ready?" question corporate accounts in one panel

It brings customer messages, order statuses and delivery coordination together on one panel: when someone asks "is it ready?", you check the order status on screen and reply with a template in seconds; pickup and delivery jobs sit on the task list, and corporate balances show up in due date tracking. Let's be clear: ÖzgürKod is not a POS or barcode system; your in-store receipt workflow can stay as it is. ÖzgürKod is the layer that puts customer communication, order visibility and receivables tracking in order.

The operational status is visible on every order card: received, in progress, ready, delivered. When a customer writes, their order and status open next to their name; you send a quick reply template such as "It's ready, you can pick it up whenever you like" in one click. What's more, when an order is ready you notify the customer right away with a Meta-approved template; they find out before they ask. Outside business hours, the chatbot handles frequently asked questions and, if needed, hands the conversation over to the team for the morning.

No. ÖzgürKod has no GPS, vehicle tracking or route optimization, and we want to be honest about that. What it does do: you collect home pickup and delivery requests on the task board with address, item and time details; the driver or delivery lead sees the day's list on a single screen and checks off completed jobs. A due date notification flags a forgotten delivery in advance. Your team decides the run order and the route; the system makes sure the list is complete and visible to everyone.

You separate corporate customers into segments; each one's weekly pickup and delivery schedule runs on tasks, with item counts and special terms on the card. Monthly invoices are entered into due date tracking: which month's payment came in and which is overdue are separated on one screen; AI detects the receipt the customer sends and helps you match it. You send a polite reminder to late payers with a template. A high-revenue corporate relationship rests on a recorded history instead of notebook pages.

Yes. As quilt and blanket season opens, you segment your customers — for example, those who had quilts cleaned last season — and send a campaign with a Meta-approved template. Targeting is based on tag, source and last contact date; rate control sends gradually, duplicate blocking prevents double messages to the same person, and if the error rate rises, sending pauses automatically. You choose the send time; the system does not start a campaign on its own in your place.

Yes. You add notes and photos to each order card: “stain shown on the collar,” “received with a broken button,” “beaded section of the wedding dress to be hand-finished,” and so on. Photos the customer sends via WhatsApp also collect on the same card. If there is a dispute at pickup, the dated record and the images are at your fingertips; it is not one word against another. Even if staff change, the notes stay on the card, so you never have to say “the person who took it in has left.”

In practice they describe the same need. Businesses usually search for "Dry cleaning software", "Dry cleaning software", "Dry cleaning job tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.