GETAT Center CRM: from appointment scheduling to session tracking client communication in one panel

It brings your center's communication and appointment schedule together in one panel: inquiries from WhatsApp, Instagram and your web form, appointments, the remaining sessions in session packages, information templates and payment records. On each client's card, appointments, package and full conversation history sit together with access controls. When you cannot answer the phone during a session, the chatbot gives basic information such as opening hours and address; in the evening you find a tidy inbox. One important point: ÖzgürKod only sets up communication and organization; every statement about your treatments, process and message content is your responsibility and under your control.

You define packages in the catalog; a sold package is linked to the client's card, and the remaining count becomes clear as each completed session is recorded. When a client writes “how many sessions do I have left,” the answer is ready on the card next to the conversation; no need to check a notebook, and the relationship stays transparent. On the payment side there is split and installment entry, due-date tracking and AI detection of submitted receipts. No online payment collection is done — there is no payment link; the system keeps a transparent record of the payment and the remaining sessions.

Yes. You prepare frequently used texts such as pre-appointment preparation, directions and general information once as quick reply templates, and send them with one click. The language and content of the templates are entirely up to you; we recommend measured and cautious wording. We want to stress here: ÖzgürKod does not produce or suggest any health-related promise, result or guidance text; ensuring the content complies with regulations is the center's responsibility. The system only makes it easier to deliver the text you write in an organized way.

In this industry, KVKK (Turkey's personal data protection law) is a priority topic. Health-related information is special-category personal data; clients are rightly sensitive about who holds it. In ÖzgürKod, conversations and cards are not kept on employees' personal phones but in the center's access-controlled panel. With role-based permissions, each employee accesses only the client records they need to see; who accessed what is logged. When an employee leaves, the client list and conversation history do not go with them — they stay with the center. This permission and logging layer, which prevents sensitive data from spreading to unsupervised places, supports KVKK compliance; ultimate compliance responsibility belongs to the center as data controller.

No. The system does not send scheduled messages on its own — let's say that honestly. The correct workflow is this: the day's and week's appointments are listed neatly in the panel, and you send the reminder or information to the relevant client with a quick reply template, or to several people with a Meta-approved WhatsApp template; duplicate protection prevents sending a message twice to the same person. In a sensitive field, you always decide who receives which message, when and with what content; control and responsibility for sending are yours.

With role-based permissions, you decide which client records each employee can see and manage; incoming requests can be distributed in turn with round-robin. In this industry, which carries sensitive data, the rule “staff see only their own clients” matters, and the panel supports it. All access is logged; the record shows who accessed which note. When an employee leaves the center, the client list and conversation history do not go with them — they stay with the center. This preserves continuity and prevents sensitive information from leaving in an uncontrolled way.

In practice they describe the same need. Businesses usually search for "GETAT Center software", "GETAT Center software", "GETAT Center appointment software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: client communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.