Greenhouse & nursery CRM: from the season catalog to a landscaping quote every customer in one panel
Greenhouse & nursery software, program and CRM on one platform: Greenhouse & nursery inventory and sales tracking software, customer management software and sales automation with WhatsApp.
WhatsApp blowing up during seedling season, a landscaper asking “which size do you have,” a municipality sending a line-item list, a garden whose shipping needs to be scheduled — it is all scattered. ÖzgürKod keeps the season announcement in campaigns, the B2B quote in a PDF, and species and size stock on the record.
Which CRM software should be used for Greenhouse & nursery? ÖzgürKod is a CRM for Greenhouse & nursery businesses: Seasonal catalog announcements, landscaping and municipal B2B quotes, order and shipping tasks, and stock by species and size — all in one panel. Setup takes minutes; try it free for 7 days.
The seasonal challenges of nurseries and greenhouses
In nursery work, business is squeezed into the season; when selling the right species at the right size at the right time is managed without records, both the opportunity and the effort are wasted.
The season arrived, but nobody knows who to notify
Seedling season has opened and new fruit saplings have arrived; but who bought what last year and who should be notified is not in a single list. The busiest week of the season passes without an announcement going to loyal customers; plants stay unsold and the customer goes to another nursery.
“Which size is available?” question left unanswered
A landscaper asks for saplings of a specific species and size; how many of which species and size are left is unknown without walking the greenhouses. The question that goes unanswered while the benches are full lingers, the landscaper turns to a competitor who states stock clearly, and a large-volume job is lost.
Municipal and landscaping quotes are prepared by hand
When a line-item plant list arrives, prices are added up one by one, written on paper and photographed. When a revision is requested, it is recalculated from scratch; which quote was approved, which went to a competitor, which is awaiting a reply — none of it can be tracked. Corporate business slips away through lack of follow-up.
Orders and shipping run without a plan
Which order goes when, in which vehicle, to where — it is all in someone’s head; the loading order for fragile saplings gets mixed up. When a shipment is delayed in peak season or the wrong species is loaded, both freight and customer trust suffer.
Stock by species and size, uncounted
Thousands of pots, dozens of species, different sizes; what is running low and what has run out is unknown without walking greenhouse by greenhouse. Saying “yes, we have it” to a customer and then finding the sapling missing at loading both ruins the order and shakes your reputation.
Customers who ask for a price are not followed up
Many people ask “how much is a sapling?” on Instagram or through the web form; they are answered and then forgotten. There is no record of who asked and did not buy or what price was given to whom; at the end of the season, when the same person buys elsewhere, it becomes clear that the opportunity was lost because there was no follow-up.
What does ÖzgürKod do for greenhouse and nursery businesses?
Scenarios that connect season announcements, B2B quotes, and species and size stock to one panel.
From season announcement to shipment, the sales journey
- Tag and segment your customers as seedling buyers, fruit sapling buyers, landscapers and corporate; when the season opens, send a catalog announcement to the relevant group with a Meta-approved WhatsApp template
- Prepare PDF quotes for landscaping and municipal plant lists; in the Draft → Sent → Approved/Revision flow, see where each quote is waiting, and present prices in TL/USD/EUR
- Keep your product catalog with species, variety and size variants; set a critical stock alert for each species, and keep greenhouse inventory up to date with stock movements and delivery note records
- Convert an approved quote into an order; plan shipping with a task card, so the delivery address, vehicle and day sit on the card and fragile loads are not mixed up
- Queue “which size do you have” questions from WhatsApp in the inbox; check the catalog and reply in seconds with species, size and price information using a quick reply template
- Record everyone who asks for a price as a lead with a source tag; duplicate record protection prevents double entries, and you can track landscaping and corporate requests through pipeline stages
When the seedling or sapling season opens, a catalog announcement campaign goes out to the relevant customer segment; replies collect in the inbox, and incoming interest becomes a lead.
The species and size the customer asks about are checked in the catalog; you reply in seconds with availability, price and quantity using a quick reply template, and the landscaper gets a clear answer.
A landscaping or municipal plant list in PDF becomes a PDF quote; the quote is tracked through the Preparing → Sent flow, and if a revision is requested, the same record is updated.
The approved quote becomes an order; species, variety, size and quantity line items stay on the card, the operational status moves from preparation to delivery, and payment is tracked separately.
Delivery is planned with a task card: the address, vehicle and day stay on the card; the loading order for fragile saplings is made clear, the delivery note record is deducted from stock, and the customer is notified.
Wholesale and corporate account balances and due dates sit in payment tracking; AI detects bank transfer receipts, and the payment collection report lists overdue balances.
What the customer bought in past seasons builds up on the card; loyalty and cross-sell reports show you in advance who to announce what to next season.
Not from a personal phone, but from the business line
Don't let Customer messages get lost on employees' phones; the line belongs to the business, the history belongs to the CRM.
In minutes with a QR code, or with the official WhatsApp Cloud API. You can keep using the WhatsApp Business app on your phone and connect the same number to the CRM at the same time (coexistence).
The chatbot answers common questions and collects customer information; a member of your team takes over the conversation whenever you want.
Send an announcement or reminder to the customer group you choose with a Meta-approved template; see how many people it reached and how many read it.
Auto-reply to a “price?” comment on your post and send the details by DM; the person who commented also lands in the inbox.
Don't track everything yourself; let it tell you what matters
It reads messages, surfaces who is waiting for a reply and what's at risk, and starts your day with a summary.
Know who to get back to first
- Message analysis: urgency, satisfaction, buying intent and risk; complaints and urgent requests are separated.
- Awaiting reply: unanswered conversations and messages requesting an appointment in one list.
- Today's tasks: a short morning summary showing who you need to follow up with that day.
- Ask a question: type questions like “How many new customer came in this month?” and get answers from your data.
AI features run on accounts with AI analysis turned on; when it's off, messages, appointments and follow-ups run on rules.
Messages, order, payment collection and your team — in one account
When a customer writes, their history, open quote and balance are on the same card. You don't need to make your team install a second app.
Customer cardMessages, appointments, quotes, payments and notes on one card; even if the team member changes, the history stays with the business.
Team and permissionsAssign records to team members; if you want, each person sees only their own customers.
Track it from ad to customerLeads from Meta ad forms land in the record together with their source.
Full power on your phoneThe panel is mobile-friendly; reply to a message, reschedule an appointment, add a note from your phone.
The tools you need in one place
Click any one to explore it in detail.
Unified inbox
WhatsApp, Instagram DMs and comments, Messenger, Telegram, TikTok and web chat on one screen.
Appointments and reminders
An online booking page, WhatsApp reminders, and a calendar that updates with “Coming / Cancel / Another time” replies.
Lead Pool and sales process
Track leads by temperature and stage, so you never miss a record whose follow-up date has passed.
Quotes and deals
Prepare an itemized quote in minutes, send it as a PDF, and track its status.
Payments and payment collection
Deposit, partial payment and balance; see who owes how much on their card.
Team task tracking
Assign work to a person, slot it into their free time, and catch overdue work with a notification.
Chatbot
24/7 answers to common questions, information collection and handover to your team.
WhatsApp campaigns
Bulk messages to the group you choose with an approved template; delivered and read tracking.
Metrics and reports
New leads, response times, won and lost records on a single dashboard.
Product and service catalog
Enter your services and prices once; use them in quotes and in chat.
Wherever your Customer write from
Messages from every channel land in the same inbox; the conversation is assigned to one of your team members and merges into the customer card.
- WhatsAppCloud API or QR
- InstagramDMs and comments
- MessengerYour Facebook page
- TelegramYour Telegram bot
- TikTokDM
- Web chatThe widget on your site
- Meta ad formsWith the ad source
Connect Telegram with your own bot token, Instagram and Messenger with your Meta account, and WhatsApp with a QR code or via the Cloud API. Unified inbox →
What should you look for when choosing a CRM for Greenhouse & nursery?
Before you decide, evaluate your candidates against these 5 criteria.
5 criteria
- A module ready for your industry. Instead of adapting a generic CRM for months Greenhouse & nursery choose a system that is ready on day one for your workflow (record fields, tags, reminder templates).
- WhatsApp and Instagram integration. In Turkey customer most communication comes through WhatsApp and Instagram; a CRM that does not offer a unified inbox through the official API leaves half the work outside.
- Automatic reminders and follow-up. Appointment, payment and repeat reminders should live in the system, not in memory; every missed reminder is lost revenue.
- Turkish-language support and TL pricing. Dollar-based foreign tools carry exchange rate risk and an English-only support barrier; TL pricing and Turkish-language setup support make total cost predictable.
- Free trial and cancellation without commitment. Try it with your own data before you decide: choose a solution that requires no credit card, offers at least a 7-day free trial and can be canceled whenever you want.
Greenhouse & nursery program, software or CRM?
Most business owners search for the solution they need as “Greenhouse & nursery program,” “Greenhouse & nursery software,” “Greenhouse & nursery inventory and sales tracking software” or “Greenhouse & nursery customer management software.” “CRM” is the international name for this solution, and the need is the same: keep customer information in one place, never miss a request, and bring order to your work.
As a Greenhouse & nursery automation, ÖzgürKod gathers customer messages from WhatsApp, Instagram and the web in one panel and handles quote and payment collection tracking on the same screen. We also cover industry-independent selection criteria in our CRM software selection guide.
Method comparison for Greenhouse & nursery
Notebook/Excel, a general-purpose CRM and ÖzgürKod side by side.
| Criteria | Notebook / Excel | General (foreign) CRM | ÖzgürKod |
|---|---|---|---|
| Mesajlar | Scattered across phones | Mostly an extra module or extra fee | WhatsApp, Instagram and web in one inbox |
| Reminders and follow-up | Left to memory | Needs setup and integration | Follow-up date, notification and tasks ready |
| Customer history | Between notebook, phone and email | Yes, with generic fields | On one card: messages, quote, payments, notes |
| Teamwork | It’s unclear who is handling what | Extra cost per user | Assignment, tasks and record-based permissions |
| Language and pricing | — | Usually $ pricing, English support | TL pricing, local support in Turkish |
| Starter | Invisible cost in time | Long setup, exchange rate risk | 7-day free trial |
Starts at 2.500 ₺ / month
7-day free trial · No setup fee · Upgrade your plan any time
An unanswered price question is the first step toward an order going to a competitor.
If your average sale is ₺4,000: the monthly cost of your subscription is not even a single sale.
Frequently asked questions
Have another question? Write to us and we’ll look at your workflow together.
What does a CRM do for greenhouses and nurseries?
It organizes all the season-bound work of a nursery: it brings seedling and sapling customers, landscaping and municipal corporate buyers, season catalog announcements, B2B quotes and stock by species and size together on one panel. What each customer bought last season, which species they are interested in, their open balance and last conversation are all visible on one card. WhatsApp, Instagram and web form traffic no longer scatters; the “which size do you have” question is not left unanswered, corporate quotes do not disappear untracked, and a loyal customer does not miss the season news.
How do I make the catalog announcement at the start of the season, does the system send it automatically?
Let's be honest about automatic scheduled sending: ÖzgürKod does not send calendar-based messages on its own. The right setup is this: you divide your customers into segments such as seedlings, fruit saplings, landscaping and corporate; when the season opens and the seedlings are ready, you bulk-send the catalog announcement to the relevant group in one go using a Meta-approved WhatsApp template. The duplicate send block prevents double messages to the same person. You decide when and to whom it goes; and you can be sure the message went out.
How do I track stock by species and size?
You define the product catalog by species and variety and add detail with variants such as size; you set a critical stock level for each line item. Sales and shipments are processed as stock movements, and the delivery note record is deducted from stock; when a species runs low, a low-stock alert appears. This way you answer the landscaper's “how many 1.5–2 m leylandii do you have” question from the screen without walking greenhouse to greenhouse; no more promising a customer “we have it” and then the sapling is missing at loading. Production and purchasing also get organized with supplier cards.
How do I prepare a bulk quote for municipalities and landscaping companies?
You turn an incoming itemized plant list into a PDF quote with products from the catalog; the quote can be in TL, USD or EUR, and on multi-item jobs you can show the stages with a Gantt view. The quote flow is tracked through Preparing → Sent → Approved/Rejected/Revised stages; which quote has been waiting for a reply for how many days is visible in one view, and if a revision is requested, the same record is updated. The approved quote becomes an order, and shipment is planned with a task card. The corporate job that would otherwise slip through the cracks stays on your list.
How can I respond quickly to peak-season questions like “What sizes do you have available?”
All questions coming from WhatsApp, Instagram and the web form collect in a single inbox and queue up; even when the counter is busy, they get answered in order and do not spill over into the evening. You prepare quick reply templates for frequently asked species, size and price information; you check availability in the catalog and reply in seconds with the template. Outside business hours, a chatbot you built with the visual flow builder can give the first reply and ask which species and quantity they are interested in, then hand the conversation over to you. You reply before the customer goes to a competitor who states stock clearly.
How does it work if there are several people and several numbers on the team?
Multiple WhatsApp numbers connect to the same panel through the QR method; retail and wholesale lines are separated with a source tag. Incoming messages can be routed to the next person in line with round-robin; in “team members see only their own customers” mode, each employee works only with their own portfolio, and with role-based permissions you decide who sees prices and reports. The sales rep performance report shows who turned how many conversations into quotes and how many quotes into orders; even if an employee leaves, the customer and message history stays with the business.
Greenhouse & nursery software and CRM the same thing? Which one is ÖzgürKod?
In practice they describe the same need. Businesses usually search for "Greenhouse & nursery software", "Greenhouse & nursery software", "Greenhouse & nursery inventory and sales tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.
Solutions for similar businesses
Don’t close out this season with leftover stock
7-day free trial, no credit card required. Connect WhatsApp on day one; segment your customers by season, send your first landscaping quote as a PDF.