Keep your members coming back , and dues on time
CRM software for gyms | Fitness & gym membership software, program and CRM on one platform: CRM software for gyms | Fitness & gym membership appointment software, customer management software and sales automation with WhatsApp.
From membership and dues tracking to class reservations, from all member messages to entry control — everything on one panel. AI catches members whose attendance is dropping early and reduces churn.
Which CRM software should be used for CRM software for gyms | Fitness & gym membership? ÖzgürKod is a CRM for CRM software for gyms | Fitness & gym membership businesses: WhatsApp and Instagram messages collect in one inbox, member records, appointments and follow-ups all run from the same place. Setup takes minutes; try it free for 7 days.
Familiar challenges for gyms
Excel membership lists, missed dues and members who quietly leave.
Scattered membership tracking
Whose membership ends when, whether they've paid their dues — you can't track it with Excel and a notebook.
Silent member loss
A member whose attendance drops leaves without warning; by the time you notice, it's too late to win them back.
Late dues
Dues falling due aren't reminded, and your collection rate drops.
What does ÖzgürKod do for gyms?
The entire member lifecycle on one panel.
Member lifecycle in one flow
- Manage monthly/yearly and freezable memberships, with automatic reminders when dues fall due
- Plan group classes with capacity limits, let members sign up from their phones, and track PT sessions
- Entry control with a QR code or turnstile; see how often each member comes
- Let AI flag members whose attendance is dropping and whose membership is about to end, and trigger a win-back campaign
- Automatically calculate trainer-based class/PT load and commission
A membership type is selected, and a contract and payment plan are created.
An initial assessment and goal setting are done, and classes or programs are assigned.
Check-ins, classes and PT sessions are tracked, producing a risk score.
Renewal reminders and campaigns run before the membership expires.
Not from a personal phone, but from the business line
Don't let Member messages get lost on employees' phones; the line belongs to the business, the history belongs to the CRM.
In minutes with a QR code, or with the official WhatsApp Cloud API. You can keep using the WhatsApp Business app on your phone and connect the same number to the CRM at the same time (coexistence).
The chatbot answers common questions and collects member information; a member of your team takes over the conversation whenever you want.
Send an announcement or reminder to the member group you choose with a Meta-approved template; see how many people it reached and how many read it.
Auto-reply to a “price?” comment on your post and send the details by DM; the person who commented also lands in the inbox.
Don't track everything yourself; let it tell you what matters
It reads messages, surfaces who is waiting for a reply and what's at risk, and starts your day with a summary.
Know who to get back to first
- Message analysis: urgency, satisfaction, buying intent and risk; complaints and urgent requests are separated.
- Awaiting reply: unanswered conversations and messages requesting an appointment in one list.
- Today's tasks: a short morning summary showing who you need to follow up with that day.
- Ask a question: type questions like “How many new member came in this month?” and get answers from your data.
AI features run on accounts with AI analysis turned on; when it's off, messages, appointments and follow-ups run on rules.
Messages, appointment, payment collection and your team — in one account
When a member writes, their history, open quote and balance are on the same card. You don't need to make your team install a second app.
Member cardMessages, appointments, quotes, payments and notes on one card; even if the team member changes, the history stays with the business.
Team and permissionsAssign records to team members; if you want, each person sees only their own members.
Track it from ad to customerLeads from Meta ad forms land in the record together with their source.
Full power on your phoneThe panel is mobile-friendly; reply to a message, reschedule an appointment, add a note from your phone.
The tools you need in one place
Click any one to explore it in detail.
Unified inbox
WhatsApp, Instagram DMs and comments, Messenger, Telegram, TikTok and web chat on one screen.
Appointments and reminders
An online booking page, WhatsApp reminders, and a calendar that updates with “Coming / Cancel / Another time” replies.
Lead Pool and sales process
Track leads by temperature and stage, so you never miss a record whose follow-up date has passed.
Quotes and deals
Prepare an itemized quote in minutes, send it as a PDF, and track its status.
Payments and payment collection
Deposit, partial payment and balance; see who owes how much on their card.
Team task tracking
Assign work to a person, slot it into their free time, and catch overdue work with a notification.
Chatbot
24/7 answers to common questions, information collection and handover to your team.
WhatsApp campaigns
Bulk messages to the group you choose with an approved template; delivered and read tracking.
Metrics and reports
New leads, response times, won and lost records on a single dashboard.
Product and service catalog
Enter your services and prices once; use them in quotes and in chat.
Wherever your Member write from
Messages from every channel land in the same inbox; the conversation is assigned to one of your team members and merges into the member card.
- WhatsAppCloud API or QR
- InstagramDMs and comments
- MessengerYour Facebook page
- TelegramYour Telegram bot
- TikTokDM
- Web chatThe widget on your site
- Meta ad formsWith the ad source
Connect Telegram with your own bot token, Instagram and Messenger with your Meta account, and WhatsApp with a QR code or via the Cloud API. Unified inbox →
What should you look for when choosing a CRM for CRM software for gyms | Fitness & gym membership?
Before you decide, evaluate your candidates against these 5 criteria.
5 criteria
- A module ready for your industry. Instead of adapting a generic CRM for months CRM software for gyms | Fitness & gym membership choose a system that is ready on day one for your workflow (record fields, tags, reminder templates).
- WhatsApp and Instagram integration. In Turkey member most communication comes through WhatsApp and Instagram; a CRM that does not offer a unified inbox through the official API leaves half the work outside.
- Automatic reminders and follow-up. Appointment, payment and repeat reminders should live in the system, not in memory; every missed reminder is lost revenue.
- Turkish-language support and TL pricing. Dollar-based foreign tools carry exchange rate risk and an English-only support barrier; TL pricing and Turkish-language setup support make total cost predictable.
- Free trial and cancellation without commitment. Try it with your own data before you decide: choose a solution that requires no credit card, offers at least a 7-day free trial and can be canceled whenever you want.
CRM software for gyms | Fitness & gym membership program, software or CRM?
Most business owners search for the solution they need as “CRM software for gyms | Fitness & gym membership program,” “CRM software for gyms | Fitness & gym membership software,” “CRM software for gyms | Fitness & gym membership appointment software” or “CRM software for gyms | Fitness & gym membership customer management software.” “CRM” is the international name for this solution, and the need is the same: keep member information in one place, never miss a request, and bring order to your work.
As a CRM software for gyms | Fitness & gym membership automation, ÖzgürKod gathers member messages from WhatsApp, Instagram and the web in one panel and handles appointment and payment collection tracking on the same screen. We also cover industry-independent selection criteria in our CRM software selection guide.
Method comparison for CRM software for gyms | Fitness & gym membership
Notebook/Excel, a general-purpose CRM and ÖzgürKod side by side.
| Criteria | Notebook / Excel | General (foreign) CRM | ÖzgürKod |
|---|---|---|---|
| Mesajlar | Scattered across phones | Mostly an extra module or extra fee | WhatsApp, Instagram and web in one inbox |
| Reminders and follow-up | Left to memory | Needs setup and integration | Follow-up date, notification and appointment reminders ready |
| Member history | Between notebook, phone and email | Yes, with generic fields | On one card: messages, appointment, payments, notes |
| Teamwork | It’s unclear who is handling what | Extra cost per user | Assignment, tasks and record-based permissions |
| Language and pricing | — | Usually $ pricing, English support | TL pricing, local support in Turkish |
| Starter | Invisible cost in time | Long setup, exchange rate risk | 7-day free trial |
Starts at 2.500 ₺ / month
7-day free trial · No setup fee · Upgrade your plan any time
A no-show appointment isn’t an empty hour — it’s an hour you’ve already paid for.
If you charge ₺1,000 per service: the monthly cost of your subscription equals 3 appointments.
Frequently asked questions
Have another question? Write to us and we’ll look at your workflow together.
Does the system automatically remind members about due membership fees?
Yes. Membership periods are tracked; automatic WhatsApp/SMS reminders go to members whose fees are due or overdue, and payment history is kept on the member profile.
How does it reduce member churn?
Members who attend less often or whose membership is about to expire are identified automatically, flagged with a risk score and targeted with a win-back campaign.
Can I track check-ins with a QR code or turnstile?
Yes, check-ins are recorded via QR code or turnstile integration; you see how often each member comes and which members have gone inactive.
Can I manage group classes and PT sessions?
You can plan group classes with capacity limits, let members book from their phones, and automatically track remaining sessions and trainer commission on PT packages.
Where do member messages come together?
All member communication, including WhatsApp, Instagram and calls, comes together in one inbox; you reply quickly with canned responses and a chatbot.
CRM software for gyms | Fitness & gym membership software and CRM the same thing? Which one is ÖzgürKod?
In practice they describe the same need. Businesses usually search for "CRM software for gyms | Fitness & gym membership software", "CRM software for gyms | Fitness & gym membership software", "CRM software for gyms | Fitness & gym membership appointment software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: member communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.
Solutions for similar businesses
Stop member churn at your gym
Try it free for 7 days, no credit card required. Our team is with you for setup and data migration.