Laser hair removal CRM: from price question to last session client tracking on one dashboard

It solves the center's three chronic problems. The first is message traffic: price inquiries come together in one panel and are answered in seconds with the chatbot and quick templates. The second is session tracking: packages are defined in the catalog and every session is logged on the client record; the answer to “how many sessions did I have left” lives in the record. The third is seasonality: seasonal campaigns reach the right segment, and clients who dropped off become visible. Devices and treatments are your business; ÖzgürKod organizes the traffic around them.

You define your packages in the service catalog: full body 8 sessions, arms and legs 6 sessions, and so on. A sold package is linked to the client record; as every completed session is logged, the remaining session count stays clear. When a client asks “how many sessions do I have left,” the answer comes from the record, not from memory; since dates and history are kept on the record, you have a concrete record to show in case of a dispute. Unfinished packages are listed separately with a segment filter.

ÖzgürKod works with the official WhatsApp Cloud API and Meta-approved templates; this removes the risk of manually sending bulk messages from a personal number. There are additional protection layers too: send-rate control spreads messages over time, duplicate-send blocking prevents double messages to the same client, and if the error rate rises, the campaign pauses automatically. Because you target by tag, source and last contact date, the campaign only reaches the relevant audience.

The system does not send messages on its own; let’s say that plainly. Tomorrow’s appointments are listed in the panel; you send the reminder with a Meta-approved template in one click. If you need to remind several students on the same day, the campaign module sends them all at once. Because appointments are booked through your online booking page and synced two-way with Google Calendar, schedule changes are managed from the panel too. The decision to send always stays with you; students never feel bombarded with messages.

With three layers. First, the chatbot: you define region and package prices with the visual flow builder, and it responds instantly 24/7, including at night. Second, quick reply templates: ready-made texts with combination prices are sent in one click, so they don’t have to be written from scratch every time. Third, AI classification: people asking about prices are flagged as “hot,” and those still waiting for a reply stand out in the panel. As a result, a lead messaging five centers gets their first and most organized reply from you.

Yes. Personal details, session history and conversations on the client card are stored in line with KVKK (Turkey's personal data protection law) requirements. With role-based permissions, reception, practitioners and managers work with different rights; centers that want it can turn on the restriction “staff see only their own clients.” All access is logged. Because conversations are kept in the center’s panel instead of staff members’ personal phones, client history and contact lists stay with the center when staff change.

In practice they describe the same need. Businesses usually search for "Laser hair removal software", "Laser hair removal software", "Laser hair removal appointment software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: client communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.