In moving, from a message to a quote, from a quote to a move, from a move to payment collection.

A moving company’s entire work: requests from WhatsApp, Instagram, Messenger, Telegram, TikTok and web chat, job records and addresses, room-by-room item lists and m³, prices and package options, survey appointments, signed quotes and deposits, vehicle and crew planning, the moving-day screen on the crew’s phone, reports and documents, a customer portal, damage requests, storage, shipments and U-ETDS notifications, payment collection and reports. The office, the crew, the customer and the manager all see the same record; everyone sees only what their permissions allow.

In the message center, a “Moving request” button appears next to customer messages that look like a moving request. Clicking it opens a new job form pre-filled with the customer and the message: the home type, origin and destination city / district, floor and elevator, requested date, and any items and extra services mentioned in the message are suggested in the form. This inference is rule-based first and works without AI; if your company has a Gemini key configured, AI fills in the remaining fields. Items arrive as suggestions awaiting approval; once you approve them, they go into the price. For requests that come by phone or email, paste them in with “Fill from message”.

Your own rate card: moving fee per m³, floor charge without an elevator, mobile elevator, distance, packing, disassembly and reassembly, special items (piano, safe…), insurance, storage, weekend and end-of-month multipliers, minimum charge and VAT. Volume comes first from what was measured during the survey, then from the approved inventory list, and if neither exists, from a home-type estimate. The same calculation produces economy, standard and premium options, along with vehicle and crew suggestions and an estimated duration. Before you change the rate card, use “What if I apply this?” to see how prices for sample jobs would change.

The quote is written to the deal record in the CRM and sent to the customer as a link. The customer sees the options, picks one and signs by drawing; the approval flows to the deal and the job, and a planning task is created. To collect a deposit, you create a payment link from the deal. Messages open as drafts in the Message Center, and you review them before sending.

No. No CRM seat is used. The team member signs in to the moving app from the browser on their phone using their phone number and password; they see only the days assigned to them: addresses, floor and elevator, inventory list, notes, navigation. They mark the statuses “On our way,” “Loading,” “In transit” and “Unloading”; these show live in the customer portal. Item counts, pre-loading damage photos, signed reports, payment collection at the door and expense receipts are all entered on the same screen. If the internet drops, records are queued on the phone and sent once the connection returns.

No. Location is collected only while the crew is in “on the way” or “in transit” status and only if the setting is on, at most once per minute; locations older than seven days are deleted. The panel shows the last location of the day. Vehicle tracking device integration is not part of this module.

Moving contract, inventory list, moving waybill, delivery report, damage assessment report, warehouse in/out receipt, proof of delivery (POD) and box label. Signed reports are numbered and verified with a QR code: anyone who scans the QR code sees which company the document belongs to and whether it is valid.

Yes, in two ways. In manual mode, you file the notification on the Ministry screen and enter the U-ETDS number on the trip; the program warns you before a trip departs if no notification has been filed. In service mode, you enter your company's U-ETDS web service username and password (the password is stored encrypted) and define the server IP address in e-Devlet; trip and load notifications, cancellations and the error log all run from the panel. Districts are matched by Mernis code; you import the official list once.

Yes. When the freight profile is enabled, you can manage full and partial load jobs, route rates (customer-specific or general; per trip, ton, pallet, m³ or km), trips (own vehicle or subcontractor plate and driver), multiple jobs on one trip, loading and delivery by stop, proof of delivery, subcontractor freight payment and trip profitability. When a subcontractor payment is marked, it is written to the expense book once.

You define your warehouses, room / container / shelf units and their capacities; occupancy shows on the warehouse card. A storage record is linked to the deal with a monthly fee and added to the payment plan as installments; check-ins and partial check-outs are handled with signed receipts. A damage claim is opened from the panel or the customer portal, and response time (SLA) is tracked with a task; a refund or repair compensation is written to the expense book at closing.

It is a starting point, not a definitive list. When you upload a room photo (or select photos the customer sent), AI suggests items and quantities from the catalog and drops low-confidence ones. Suggestions enter the list as “pending approval”; they do not affect the price until you approve them. This feature runs with your company's Gemini key and a daily usage limit.

By default, no. Survey and moving days are appointments on the calendar, so if your appointment reminders are on, they go out with those. Quote, portal and crew link messages open as drafts in the Message Center. When the job is completed, a Google review request is scheduled according to your review request settings in the CRM.