Human resources & recruiting CRM: from candidate pool to placement one panel
HR software, program and CRM on one platform: HR job tracking software, customer management software and sales automation with WhatsApp.
Candidates come in via WhatsApp, companies via web forms, applications via Instagram. Bring two-sided hiring traffic into the unified inbox; segment your candidate pool with tags, and manage interviews with Google Calendar sync and in-app video calls.
Which CRM software should be used for HR? ÖzgürKod is a CRM for HR businesses: Candidate pool segmentation, interview scheduling, video calls and a company-side pipeline; the two-sided hiring process in a single panel. Setup takes minutes; try it free for 7 days.
Familiar challenges for hiring teams
Candidates on one side, client companies on the other; all the traffic between them runs scattered across emails and phone calls.
There's a candidate pool, but no way to search it
CVs pile up in the email inbox and in folders over the years. When a new position opens, you remember that very suitable candidate you interviewed three months ago; but which file were they in, what was their phone number — finding it takes half a day.
Interview scheduling turns into a ping-pong match
Dozens of messages go back and forth between the candidate, the company and the consultant just to set a time; every change is announced to each person separately. If one person isn't told, the interview slot goes empty and you end up embarrassed in front of both sides.
Candidates don't get a response
Candidates who are turned down are often forgotten; “what's the status of my application” messages go unanswered. As the candidate experience suffers, both the agency's and the client company's employer brand collects criticism on social media.
The company side is invisible
How many candidates were presented to which company for which position, which one is at the offer stage, which position has been waiting for weeks — before every status meeting, a table is compiled by hand from emails all over again.
CVs and personal data are left unprotected
Candidate résumés circulate in folders open to everyone; there's no record of who viewed which CV or who candidate data was forwarded to. In an office that works with the most sensitive data by the nature of the job, risk quietly builds up on the KVKK (Turkey's personal data protection law) side.
Commission and payout calculations are disputed
How much commission each consultant gets from which placement; placements still within the guarantee period, placements with a refund deducted — the month-end calculation is done by hand in Excel, and almost every month the same argument comes up.
What does ÖzgürKod do for HR and recruitment firms?
Speed and care on the candidate side, visibility on the company side; both in the same panel.
Seven steps from position brief to post-placement
- Segment your candidate pool with position, expertise and language tags; when a new position opens, send an announcement to the right segment with a Meta-approved WhatsApp template, and let duplicate record protection prevent double candidate entries
- Schedule interviews with an online appointment page; avoid conflicts with two-way Google Calendar sync, hold the meeting with in-app video, and keep the recording on the candidate card
- Manage the company side in the pipeline: Brief → Candidate presented → Interview → Offer → Placement; let pending positions stand out in the overdue tasks view
- Respond to every candidate on time and consistently with position-based quick reply templates such as application received, interview invitation and rejection
- After the interview, see the interview summary, the candidate's intent and the recommended next step on the card with AI conversation analysis; get a note ready for the company presentation in seconds
- Calculate consultant commissions with the payout and commission module; with role-based permissions, each consultant sees only their own candidate and company portfolio, and access is logged for KVKK
The client company's request comes in via web form, WhatsApp or a meeting; the position becomes a card in the pipeline, and the profile sought and requirements are recorded.
The candidate pool is filtered by position, expertise and language tags; suitable candidates you interviewed before are reached in seconds along with their past notes.
The position announcement goes to the right segment as a campaign; applicants get a quick reply with a template, and the chatbot handles listing questions 24/7.
The candidate picks a time on the online appointment page, and both-way Google Calendar sync keeps everyone informed; the meeting is held with in-app video and the recording stays on the candidate card.
AI conversation analysis produces the interview summary and the candidate's intent; a shortlist is prepared for the company presentation, and the position moves to the “Candidate presented” stage.
Company feedback and the offer process are tracked in the pipeline; both sides are informed with templates, and candidates who are not placed also get a careful response.
A task with a deadline is created for the guarantee period and checked at the end of the period; the consultant's commission is calculated with the payout module, and the company is kept warm for new positions.
Not from a personal phone, but from the business line
Don't let Candidate messages get lost on employees' phones; the line belongs to the business, the history belongs to the CRM.
In minutes with a QR code, or with the official WhatsApp Cloud API. You can keep using the WhatsApp Business app on your phone and connect the same number to the CRM at the same time (coexistence).
The chatbot answers common questions and collects candidate information; a member of your team takes over the conversation whenever you want.
Send an announcement or reminder to the candidate group you choose with a Meta-approved template; see how many people it reached and how many read it.
Auto-reply to a “price?” comment on your post and send the details by DM; the person who commented also lands in the inbox.
Don't track everything yourself; let it tell you what matters
It reads messages, surfaces who is waiting for a reply and what's at risk, and starts your day with a summary.
Know who to get back to first
- Message analysis: urgency, satisfaction, buying intent and risk; complaints and urgent requests are separated.
- Awaiting reply: unanswered conversations and messages requesting an appointment in one list.
- Today's tasks: a short morning summary showing who you need to follow up with that day.
- Ask a question: type questions like “How many new candidate came in this month?” and get answers from your data.
AI features run on accounts with AI analysis turned on; when it's off, messages, appointments and follow-ups run on rules.
Messages, quote, payment collection and your team — in one account
When a candidate writes, their history, open quote and balance are on the same card. You don't need to make your team install a second app.
Candidate cardMessages, appointments, quotes, payments and notes on one card; even if the team member changes, the history stays with the business.
Team and permissionsAssign records to team members; if you want, each person sees only their own candidates.
Track it from ad to customerLeads from Meta ad forms land in the record together with their source.
Full power on your phoneThe panel is mobile-friendly; reply to a message, reschedule an appointment, add a note from your phone.
The tools you need in one place
Click any one to explore it in detail.
Unified inbox
WhatsApp, Instagram DMs and comments, Messenger, Telegram, TikTok and web chat on one screen.
Appointments and reminders
An online booking page, WhatsApp reminders, and a calendar that updates with “Coming / Cancel / Another time” replies.
Lead Pool and sales process
Track leads by temperature and stage, so you never miss a record whose follow-up date has passed.
Quotes and deals
Prepare an itemized quote in minutes, send it as a PDF, and track its status.
Payments and payment collection
Deposit, partial payment and balance; see who owes how much on their card.
Team task tracking
Assign work to a person, slot it into their free time, and catch overdue work with a notification.
Chatbot
24/7 answers to common questions, information collection and handover to your team.
WhatsApp campaigns
Bulk messages to the group you choose with an approved template; delivered and read tracking.
Metrics and reports
New leads, response times, won and lost records on a single dashboard.
Product and service catalog
Enter your services and prices once; use them in quotes and in chat.
Wherever your Candidate write from
Messages from every channel land in the same inbox; the conversation is assigned to one of your team members and merges into the candidate card.
- WhatsAppCloud API or QR
- InstagramDMs and comments
- MessengerYour Facebook page
- TelegramYour Telegram bot
- TikTokDM
- Web chatThe widget on your site
- Meta ad formsWith the ad source
Connect Telegram with your own bot token, Instagram and Messenger with your Meta account, and WhatsApp with a QR code or via the Cloud API. Unified inbox →
What should you look for when choosing a CRM for HR?
Before you decide, evaluate your candidates against these 5 criteria.
5 criteria
- A module ready for your industry. Instead of adapting a generic CRM for months HR choose a system that is ready on day one for your workflow (record fields, tags, reminder templates).
- WhatsApp and Instagram integration. In Turkey candidate most communication comes through WhatsApp and Instagram; a CRM that does not offer a unified inbox through the official API leaves half the work outside.
- Automatic reminders and follow-up. Appointment, payment and repeat reminders should live in the system, not in memory; every missed reminder is lost revenue.
- Turkish-language support and TL pricing. Dollar-based foreign tools carry exchange rate risk and an English-only support barrier; TL pricing and Turkish-language setup support make total cost predictable.
- Free trial and cancellation without commitment. Try it with your own data before you decide: choose a solution that requires no credit card, offers at least a 7-day free trial and can be canceled whenever you want.
HR program, software or CRM?
Most business owners search for the solution they need as “HR program,” “HR software,” “HR job tracking software” or “HR customer management software.” “CRM” is the international name for this solution, and the need is the same: keep candidate information in one place, never miss a request, and bring order to your work.
As a HR automation, ÖzgürKod gathers candidate messages from WhatsApp, Instagram and the web in one panel and handles quote and payment collection tracking on the same screen. We also cover industry-independent selection criteria in our CRM software selection guide.
Method comparison for HR
Notebook/Excel, a general-purpose CRM and ÖzgürKod side by side.
| Criteria | Notebook / Excel | General (foreign) CRM | ÖzgürKod |
|---|---|---|---|
| Mesajlar | Scattered across phones | Mostly an extra module or extra fee | WhatsApp, Instagram and web in one inbox |
| Reminders and follow-up | Left to memory | Needs setup and integration | Follow-up date, notification and tasks ready |
| Candidate history | Between notebook, phone and email | Yes, with generic fields | On one card: messages, quote, payments, notes |
| Teamwork | It’s unclear who is handling what | Extra cost per user | Assignment, tasks and record-based permissions |
| Language and pricing | — | Usually $ pricing, English support | TL pricing, local support in Turkish |
| Starter | Invisible cost in time | Long setup, exchange rate risk | 7-day free trial |
Starts at 2.500 ₺ / month
7-day free trial · No setup fee · Upgrade your plan any time
Every message answered late is an opportunity handed to a competitor.
If your average sale is ₺4,000: the monthly cost of your subscription is not even a single sale.
Frequently asked questions
Have another question? Write to us and we’ll look at your workflow together.
What can a CRM do for HR and recruiting firms?
Recruiting is a two-sided process, and ÖzgürKod keeps both sides in one panel. On the candidate side: applications from every channel land in a single inbox, the candidate pool becomes searchable with tags, and interviews are linked to your calendar. On the client side: every position is tracked in the pipeline, and how many candidates were submitted and where the process is waiting are visible at a glance. On top of that, the commission module clarifies consultant commissions and reports clarify team performance.
Is ÖzgürKod an ATS (applicant tracking system)?
Not an ATS in the classic sense; we make no claim to CV parsing or job board integration, to be honest. ÖzgürKod is strong on the communication and process side: correspondence history on the candidate card, a pool you can search with tags, CV storage with file attachments, position tracking in the pipeline, and appointments and video interviews. For boutique recruiting agencies and HR consultancies, this is usually exactly the layer needed before an ATS.
How does it make interview scheduling easier?
You send the candidate the link to your online appointment page; the candidate picks a suitable time, and back-and-forth messaging ends. Appointments sync both ways with Google Calendar; changes you make in the calendar appear in the panel, and appointments in the panel appear in the calendar. You hold the interview with built-in video calls; the recording stays on the candidate card and can be rewatched before the client presentation. You notify time changes in one click with a quick reply template.
Is candidate data safe under KVKK?
Candidate data is the most sensitive asset in the recruiting business. In ÖzgürKod, role-based permissions mean each consultant can access only the candidates and companies in their own portfolio; who viewed which record and when is kept in access logs. CVs and interview notes live in the permission-controlled panel instead of on personal computers; when a consultant leaves, the data stays with the firm. Data deletion requests are managed through the panel.
Can I also manage relationships with client companies in the same place?
Yes. Each client company’s card holds its positions, submitted candidates, correspondence and contract details. You send your consulting quote with a PDF template and track it in the status flow (Sent → Approved/Revision requested). Placement fees and installments are recorded in payment collection; for a late payment you send a reminder in one click with a template. With natural language report queries, the answer to “how many placements did we make for which company this quarter” comes in seconds.
Can I calculate consultant commissions?
Yes. With the earnings and commission module you calculate each placement’s consultant commission according to your own rules; end-of-month Excel marathons and commission disputes end, and everyone sees what they received and why. The sales rep performance report shows, with period comparisons, who held how many interviews and closed how many placements. You track conditions such as the guarantee period with due-date tasks and settle placements of candidates who left before the period ended before they are reflected in earnings.
HR software and CRM the same thing? Which one is ÖzgürKod?
In practice they describe the same need. Businesses usually search for "HR software", "HR software", "HR job tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: candidate communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.
Solutions for similar businesses
Close your next position faster
7-day free trial, no credit card required. On day one, move your candidate pool into the panel with tags; by the end of the week, see on one screen where each position is waiting.