Kitchen & bathroom design CRM: from showroom to installation the entire design process in one panel
Kitchen and bathroom design software, program and CRM on one platform: Kitchen and bathroom design job tracking software, customer management software and sales automation with WhatsApp.
Keep the process together, from the “how much is this” question on an Instagram kitchen photo to installation day. In ÖzgürKod's Furniture module, the measurement appointment goes on the calendar; the measurement form records walls, door, windows, outlets and utilities, and draws the wall sketch. The project quote is prepared with the module list and countertop linear meters, and once approved it becomes a workshop work order; deposit, payment plan and installation day are tracked on the same record.
Which CRM software should be used for Kitchen and bathroom design? ÖzgürKod is a CRM for Kitchen and bathroom design businesses: From measurement appointment to installation: measurement form and wall sketch, project quote, workshop work order, deposit and promissory notes, delivery and installation plan in one panel. Setup takes minutes; try it free for 7 days.
The familiar pains of design studios
Selling kitchens and bathrooms is a long persuasion process that runs through measurements, 3D presentations and revision rounds — when it falls apart, both the effort and the money are lost.
“How much is this?” floods in from Instagram, with no follow-up
Every shared kitchen photo draws price questions in the comments and DMs. Who is a serious buyer and who is just browsing? There is no telling who has been replied to. An unanswered hot customer walks into another studio's showroom.
Measurement and survey notes scattered
Measurements are in a notebook, site photos are on the designer's phone, and customer preferences are scattered across WhatsApp. Information has to be hunted down piece by piece while the 3D is drawn; one misremembered measurement turns into a wrong design and a revision from scratch.
Which version is current gets lost in revision rounds
The customer made the island countertop smaller and changed the cabinet color; three different 3Ds and three different prices are now in circulation. When it's unclear which design and which quote are current, a deal closed on an old price becomes a loss for the company.
Showroom appointments overlap
Two customers are booked for the same slot, and the designer can't give both their full attention; one of them didn't bother to say they weren't coming. When appointments aren't properly linked to the calendar, the showroom's most valuable time goes to waste.
Deposit and balance untracked
Was the deposit received, is the balance due before or after installation, did the customer send the receipt — all of it is scattered between memory and notebooks. An uncollected balance is only noticed after installation is done, and asking for the money back strains relationships.
Coordination with the installation crew breaks down
The countertop is ready, but which day and at which address the installation crew will be is unclear; delivery and installation clash. When the workday is run through a stream of phone calls, every hiccup pushes delivery back by days.
What does ÖzgürKod do for kitchen and bathroom designers?
The custom measurement and workshop sections of the Furniture Store module, on top of the CRM's messages, appointments, deals and payment records.
From measurement to installation: the journey of a kitchen project
- Collect questions from Instagram, WhatsApp and your website in one inbox; turn a request in a message into a quote draft with the “Furniture quote” button
- Put the measurement appointment on the calendar; when an appointment is moved or canceled there, it carries over to the project
- Enter wall lengths, door, windows, outlets, and water and gas utilities in the measurement form; the system draws the wall sketch, and every measurement is kept as a separate version
- Add design presentations and photos to the project as files; prepare the project quote with the module list, carcass and door materials, and countertop linear meters
- Turn an approved project into a workshop work order: your own stages, owner and duration; the material requirements get listed
- Track deposits, payment plans and promissory notes on the order; plan installation day for the crew, and have the crew sign the report on the phone
A request from Instagram, WhatsApp or the showroom lands on the customer record; a quote draft can be opened right from the message.
The measurement day becomes an appointment on the calendar; if the appointment is moved or canceled, the project is updated.
Walls and obstacles go into the measurement form and the wall sketch is drawn; photos are added, and every measurement version is stored.
A quote is prepared by modules, material and running meter of countertop; the customer approves and signs from the link.
The approved project turns into a work order; stages are started and finished, and material needs are listed.
The installation day is scheduled for the team; the team does the installation and has the customer sign the handover report over the phone.
The warranty starts at delivery; a service request is opened from the portal or the panel and tracked with its duration.
Not from a personal phone, but from the business line
Don't let Customer messages get lost on employees' phones; the line belongs to the business, the history belongs to the CRM.
In minutes with a QR code, or with the official WhatsApp Cloud API. You can keep using the WhatsApp Business app on your phone and connect the same number to the CRM at the same time (coexistence).
The chatbot answers common questions and collects customer information; a member of your team takes over the conversation whenever you want.
Send an announcement or reminder to the customer group you choose with a Meta-approved template; see how many people it reached and how many read it.
Auto-reply to a “price?” comment on your post and send the details by DM; the person who commented also lands in the inbox.
Don't track everything yourself; let it tell you what matters
It reads messages, surfaces who is waiting for a reply and what's at risk, and starts your day with a summary.
Know who to get back to first
- Message analysis: urgency, satisfaction, buying intent and risk; complaints and urgent requests are separated.
- Awaiting reply: unanswered conversations and messages requesting an appointment in one list.
- Today's tasks: a short morning summary showing who you need to follow up with that day.
- Ask a question: type questions like “How many new customer came in this month?” and get answers from your data.
AI features run on accounts with AI analysis turned on; when it's off, messages, appointments and follow-ups run on rules.
Messages, quote, payment collection and your team — in one account
When a customer writes, their history, open quote and balance are on the same card. You don't need to make your team install a second app.
Customer cardMessages, appointments, quotes, payments and notes on one card; even if the team member changes, the history stays with the business.
Team and permissionsAssign records to team members; if you want, each person sees only their own customers.
Track it from ad to customerLeads from Meta ad forms land in the record together with their source.
Full power on your phoneThe panel is mobile-friendly; reply to a message, reschedule an appointment, add a note from your phone.
The tools you need in one place
Click any one to explore it in detail.
Unified inbox
WhatsApp, Instagram DMs and comments, Messenger, Telegram, TikTok and web chat on one screen.
Appointments and reminders
An online booking page, WhatsApp reminders, and a calendar that updates with “Coming / Cancel / Another time” replies.
Lead Pool and sales process
Track leads by temperature and stage, so you never miss a record whose follow-up date has passed.
Quotes and deals
Prepare an itemized quote in minutes, send it as a PDF, and track its status.
Payments and payment collection
Deposit, partial payment and balance; see who owes how much on their card.
Team task tracking
Assign work to a person, slot it into their free time, and catch overdue work with a notification.
Chatbot
24/7 answers to common questions, information collection and handover to your team.
WhatsApp campaigns
Bulk messages to the group you choose with an approved template; delivered and read tracking.
Metrics and reports
New leads, response times, won and lost records on a single dashboard.
Product and service catalog
Enter your services and prices once; use them in quotes and in chat.
Wherever your Customer write from
Messages from every channel land in the same inbox; the conversation is assigned to one of your team members and merges into the customer card.
- WhatsAppCloud API or QR
- InstagramDMs and comments
- MessengerYour Facebook page
- TelegramYour Telegram bot
- TikTokDM
- Web chatThe widget on your site
- Meta ad formsWith the ad source
Connect Telegram with your own bot token, Instagram and Messenger with your Meta account, and WhatsApp with a QR code or via the Cloud API. Unified inbox →
What should you look for when choosing a CRM for Kitchen and bathroom design?
Before you decide, evaluate your candidates against these 5 criteria.
5 criteria
- A module ready for your industry. Instead of adapting a generic CRM for months Kitchen and bathroom design choose a system that is ready on day one for your workflow (record fields, tags, reminder templates).
- WhatsApp and Instagram integration. In Turkey customer most communication comes through WhatsApp and Instagram; a CRM that does not offer a unified inbox through the official API leaves half the work outside.
- Automatic reminders and follow-up. Appointment, payment and repeat reminders should live in the system, not in memory; every missed reminder is lost revenue.
- Turkish-language support and TL pricing. Dollar-based foreign tools carry exchange rate risk and an English-only support barrier; TL pricing and Turkish-language setup support make total cost predictable.
- Free trial and cancellation without commitment. Try it with your own data before you decide: choose a solution that requires no credit card, offers at least a 7-day free trial and can be canceled whenever you want.
Kitchen and bathroom design program, software or CRM?
Most business owners search for the solution they need as “Kitchen and bathroom design program,” “Kitchen and bathroom design software,” “Kitchen and bathroom design job tracking software” or “Kitchen and bathroom design customer management software.” “CRM” is the international name for this solution, and the need is the same: keep customer information in one place, never miss a request, and bring order to your work.
As a Kitchen and bathroom design automation, ÖzgürKod gathers customer messages from WhatsApp, Instagram and the web in one panel and handles quote and payment collection tracking on the same screen. We also cover industry-independent selection criteria in our CRM software selection guide.
Method comparison for Kitchen and bathroom design
Notebook/Excel, a general-purpose CRM and ÖzgürKod side by side.
| Criteria | Notebook / Excel | General (foreign) CRM | ÖzgürKod |
|---|---|---|---|
| Mesajlar | Scattered across phones | Mostly an extra module or extra fee | WhatsApp, Instagram and web in one inbox |
| Reminders and follow-up | Left to memory | Needs setup and integration | Follow-up date, notification and tasks ready |
| Customer history | Between notebook, phone and email | Yes, with generic fields | On one card: messages, quote, payments, notes |
| Teamwork | It’s unclear who is handling what | Extra cost per user | Assignment, tasks and record-based permissions |
| Language and pricing | — | Usually $ pricing, English support | TL pricing, local support in Turkish |
| Starter | Invisible cost in time | Long setup, exchange rate risk | 7-day free trial |
Starts at 2.500 ₺ / month
7-day free trial · No setup fee · Upgrade your plan any time
Every message answered late is an opportunity handed to a competitor.
If your average sale is ₺4,000: the monthly cost of your subscription is not even a single sale.
Frequently asked questions
Have another question? Write to us and we’ll look at your workflow together.
What does the software do for a kitchen and bathroom design company?
It keeps the whole job in one record, from the measurement appointment to installation: measurement form and sketch, project quote, workshop work order, deposit and payment plan, installation plan and team handover report, service and warranty.
Where do I keep measurements and drawings?
In the measurement form you enter wall lengths and obstacles such as doors, windows, outlets, water, gas, radiators and columns; the system draws the wall sketch from them. Every new measurement is a separate version. You add your design presentations and photos to the project as files. It does not replace a 3D design or rendering program.
How is a project quote prepared?
A quote is created from the project by module list, carcass and door material, and running meter of countertop; the quote goes to the customer as a link, and the customer approves and signs. When something changes, a new version of the quote is created.
Can I track workshop production?
Yes. You define your production stages yourself; the approved project turns into a work order, and stages are started, finished, skipped or reversed. The workshop board shows which job is waiting at which stage, and the material needs list shows the needs of open jobs.
How do I track the deposit and balance?
On the order, a deposit amount and payment plan are recommended; payments received are recorded against payments, and for installment sales a registered promissory note can be printed for each installment. If a balance remains before delivery, a warning is shown or delivery is blocked, depending on your setting.
Kitchen and bathroom design software and CRM the same thing? Which one is ÖzgürKod?
In practice they describe the same need. Businesses usually search for "Kitchen and bathroom design software", "Kitchen and bathroom design software", "Kitchen and bathroom design job tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.
Solutions for similar businesses
Write your next measurement in the sketch, not the notebook
7-day free trial, no card details required. Put your first measurement appointment on the calendar, draw its sketch, and send the project quote.