Landscaping & garden CRM: project work separate, recurring maintenance separate both under control
Landscaping software, program and CRM on one platform: Landscaping job tracking software, customer management software and sales automation with WhatsApp.
You design a landscape project for a villa garden and you also run the annual maintenance contract for a residential complex — the two are not managed the same way. In ÖzgürKod, project work moves through stages in its own pipeline, maintenance rounds are planned on the task board; requests land in one inbox, and seasonal campaigns are sent by tag.
Which CRM software should be used for Landscaping? ÖzgürKod is a CRM for Landscaping businesses: Project work and recurring maintenance contracts live in separate pipelines; maintenance rounds sit on the task board, and seasonal campaigns are managed from one panel. Setup takes minutes; try it free for 7 days.
The problems landscaping companies face on the ground
Multi-month projects and weekly maintenance rounds don’t fit in the same notebook; when you try to squeeze them in, both suffer.
Projects and maintenance in the same notebook
A villa’s landscape project and the weekly lawn mowing round sit on the same list. One takes months and needs a site visit and drawings; the other is a weekly recurring operation. Managed the same way, both fall behind.
Missed maintenance rounds
Which garden was visited this week, which site was skipped — the plan lives in the crew lead's head. When a contract client calls to say “nobody came this month,” you need a record, not an excuse. And that record doesn't exist — no sign-up, no record.
The gap from site visit to quote
The site visit is done; then drawings, the plant list and the m² calculation drag on for days. The excited customer cools off, “when will it come” messages go unanswered, and by the time the quote is sent, they’ve signed with another company.
Spring rush, winter silence
From March to May the phone never stops and requests get lost on scraps of paper; in winter the crew sits idle. Without a customer list and campaign plan to balance the season, the busy months always pass in chaos.
Scattered communication with property management
The site manager changes and old decisions and requests disappear. Which block asked for what, which complaint was resolved — conversations are spread across three different phones, and you walk into the contract renewal meeting unprepared.
Crew and equipment clashes
Which crew is in which garden, who has the lawn tractor and the brush cutters — the plan is put together by phone in the morning. That two jobs landed on the same day, or that equipment was left at the wrong address, only becomes clear out in the field.
What does ÖzgürKod do for landscaping & garden companies?
On top of general CRM tools, flows that fit your project and recurring maintenance operations.
From site survey to maintenance contract: the customer journey
- Set up two separate pipelines for project work and maintenance contracts; a villa project moves through stages from site visit to handover, while the maintenance contract follows its own flow
- Plan weekly and monthly maintenance rounds on the task board: garden, crew and to-dos as a checklist on the card; rounds that are running late stand out in the view
- Site survey photos and measurements pile up on the customer record; send a PDF quote with planting, turf laying and irrigation line items in minutes
- Segment site managers, corporate clients and individual customers; send spring and fall campaigns through the campaign module with label-based targeting
- Let AI classify incoming messages: price inquiries, complaints, urgent; requests from site managers assigned to a sales rep never go unclaimed
- Track project payment collection with deposit and progress payment records, and maintenance contracts with monthly due-date tracking; let AI detect receipts
A project or maintenance request from WhatsApp, Instagram or a web form becomes a customer record with its source label; the segment is set from the start.
The site survey appointment goes on the calendar and syncs with Google Calendar; garden photos, measurements and the customer's requests are saved to the record.
Prepare a PDF quote with planting, hardscaping, irrigation and maintenance line items; revision requests are tracked with the Revision status.
The approved project lands on the task board; implementation steps are split into cards with team and material checklists, and the project schedule is dated in Gantt view.
The team works from the task card; progress photos are added to the card, and finished steps are dragged to the completed column.
Deposit, progress payment and maintenance contract payments are tracked by due date; receipts are recorded on the customer card, and overdue ones stand out on the dashboard.
A garden with a finished project is a candidate for a maintenance contract: the customer is labeled, a templated update is sent in the seasonal campaign; maintenance rounds continue on the board.
Not from a personal phone, but from the business line
Don't let Customer messages get lost on employees' phones; the line belongs to the business, the history belongs to the CRM.
In minutes with a QR code, or with the official WhatsApp Cloud API. You can keep using the WhatsApp Business app on your phone and connect the same number to the CRM at the same time (coexistence).
The chatbot answers common questions and collects customer information; a member of your team takes over the conversation whenever you want.
Send an announcement or reminder to the customer group you choose with a Meta-approved template; see how many people it reached and how many read it.
Auto-reply to a “price?” comment on your post and send the details by DM; the person who commented also lands in the inbox.
Don't track everything yourself; let it tell you what matters
It reads messages, surfaces who is waiting for a reply and what's at risk, and starts your day with a summary.
Know who to get back to first
- Message analysis: urgency, satisfaction, buying intent and risk; complaints and urgent requests are separated.
- Awaiting reply: unanswered conversations and messages requesting an appointment in one list.
- Today's tasks: a short morning summary showing who you need to follow up with that day.
- Ask a question: type questions like “How many new customer came in this month?” and get answers from your data.
AI features run on accounts with AI analysis turned on; when it's off, messages, appointments and follow-ups run on rules.
Messages, quote, payment collection and your team — in one account
When a customer writes, their history, open quote and balance are on the same card. You don't need to make your team install a second app.
Customer cardMessages, appointments, quotes, payments and notes on one card; even if the team member changes, the history stays with the business.
Team and permissionsAssign records to team members; if you want, each person sees only their own customers.
Track it from ad to customerLeads from Meta ad forms land in the record together with their source.
Full power on your phoneThe panel is mobile-friendly; reply to a message, reschedule an appointment, add a note from your phone.
The tools you need in one place
Click any one to explore it in detail.
Unified inbox
WhatsApp, Instagram DMs and comments, Messenger, Telegram, TikTok and web chat on one screen.
Appointments and reminders
An online booking page, WhatsApp reminders, and a calendar that updates with “Coming / Cancel / Another time” replies.
Lead Pool and sales process
Track leads by temperature and stage, so you never miss a record whose follow-up date has passed.
Quotes and deals
Prepare an itemized quote in minutes, send it as a PDF, and track its status.
Payments and payment collection
Deposit, partial payment and balance; see who owes how much on their card.
Team task tracking
Assign work to a person, slot it into their free time, and catch overdue work with a notification.
Chatbot
24/7 answers to common questions, information collection and handover to your team.
WhatsApp campaigns
Bulk messages to the group you choose with an approved template; delivered and read tracking.
Metrics and reports
New leads, response times, won and lost records on a single dashboard.
Product and service catalog
Enter your services and prices once; use them in quotes and in chat.
Wherever your Customer write from
Messages from every channel land in the same inbox; the conversation is assigned to one of your team members and merges into the customer card.
- WhatsAppCloud API or QR
- InstagramDMs and comments
- MessengerYour Facebook page
- TelegramYour Telegram bot
- TikTokDM
- Web chatThe widget on your site
- Meta ad formsWith the ad source
Connect Telegram with your own bot token, Instagram and Messenger with your Meta account, and WhatsApp with a QR code or via the Cloud API. Unified inbox →
What should you look for when choosing a CRM for Landscaping?
Before you decide, evaluate your candidates against these 5 criteria.
5 criteria
- A module ready for your industry. Instead of adapting a generic CRM for months Landscaping choose a system that is ready on day one for your workflow (record fields, tags, reminder templates).
- WhatsApp and Instagram integration. In Turkey customer most communication comes through WhatsApp and Instagram; a CRM that does not offer a unified inbox through the official API leaves half the work outside.
- Automatic reminders and follow-up. Appointment, payment and repeat reminders should live in the system, not in memory; every missed reminder is lost revenue.
- Turkish-language support and TL pricing. Dollar-based foreign tools carry exchange rate risk and an English-only support barrier; TL pricing and Turkish-language setup support make total cost predictable.
- Free trial and cancellation without commitment. Try it with your own data before you decide: choose a solution that requires no credit card, offers at least a 7-day free trial and can be canceled whenever you want.
Landscaping program, software or CRM?
Most business owners search for the solution they need as “Landscaping program,” “Landscaping software,” “Landscaping job tracking software” or “Landscaping customer management software.” “CRM” is the international name for this solution, and the need is the same: keep customer information in one place, never miss a request, and bring order to your work.
As a Landscaping automation, ÖzgürKod gathers customer messages from WhatsApp, Instagram and the web in one panel and handles quote and payment collection tracking on the same screen. We also cover industry-independent selection criteria in our CRM software selection guide.
Method comparison for Landscaping
Notebook/Excel, a general-purpose CRM and ÖzgürKod side by side.
| Criteria | Notebook / Excel | General (foreign) CRM | ÖzgürKod |
|---|---|---|---|
| Mesajlar | Scattered across phones | Mostly an extra module or extra fee | WhatsApp, Instagram and web in one inbox |
| Reminders and follow-up | Left to memory | Needs setup and integration | Follow-up date, notification and tasks ready |
| Customer history | Between notebook, phone and email | Yes, with generic fields | On one card: messages, quote, payments, notes |
| Teamwork | It’s unclear who is handling what | Extra cost per user | Assignment, tasks and record-based permissions |
| Language and pricing | — | Usually $ pricing, English support | TL pricing, local support in Turkish |
| Starter | Invisible cost in time | Long setup, exchange rate risk | 7-day free trial |
Starts at 2.500 ₺ / month
7-day free trial · No setup fee · Upgrade your plan any time
Every message answered late is an opportunity handed to a competitor.
If your average sale is ₺4,000: the monthly cost of your subscription is not even a single sale.
Frequently asked questions
Have another question? Write to us and we’ll look at your workflow together.
What does a CRM do for landscaping and garden design companies?
It organizes two different business models under one roof. Landscaping projects that run for months move through the pipeline in site survey, quote, implementation and handover stages; weekly maintenance rounds are planned on the task board and never skipped. Requests from WhatsApp, Instagram and web forms come together in one inbox; quotes are sent as PDF files and tracked with status flow. Because payment collection, team scheduling and customer history live on the same dashboard, records are complete on both the project and maintenance side.
How do I manage project work and periodic maintenance separately?
Because pipeline stages are customizable, you set up two separate flows: site survey→concept→quote→implementation→handover for projects; quote→contract→active→renewal for maintenance contracts. You segment customers with project and maintenance labels; reports show project revenue and recurring maintenance income separately. The operational side of maintenance rounds runs on the task board, so the rush of a villa project does not overshadow the weekly round for a contracted site.
Does the system create maintenance rounds on its own?
No; ÖzgürKod does not create tasks on its own, let's say that clearly. Here is how it works: you plan the rounds for contracted gardens on the task board at the start of the season; each card has the garden, team and to-do checklist. Due-date notifications remind you of upcoming rounds, and overdue tasks stand out in a separate view. You send the customer a pre-round notice with a ready template in one click; to reach many customers at once, the campaign module is used.
How do I manage site and corporate customers?
Site management companies, corporate firms and individual garden owners are kept in separate segments; each segment gets its own price list and message template. All of a site's correspondence, requests and contract history live on the customer card; even if the manager changes, the institutional memory stays with your company. Requests from the manager are assigned to a sales rep and never left unclaimed. With role-based permissions, each team member sees only their own customers; access is logged in compliance with KVKK (Turkey's personal data protection law).
How do I send seasonal campaigns?
The campaign module works with Meta-approved WhatsApp templates; you target by segment, tag and last contact date. The pre-spring “garden preparation” message and the pre-autumn “pruning and winter care” message go out in bulk to your tagged customers. Sending speed is controlled, duplicate sends are blocked, and if the error rate rises, sending stops automatically. Replies land in the inbox; interested customers are turned into a site visit appointment or a quote with a single action.
How do I speed up the process from site visit to quote?
When a request comes in, you send the link to your online appointment page; the customer picks the site visit time themselves, and the appointment syncs both ways with Google Calendar. Photos and measurements taken during the visit collect on the customer card, so you do not search for information at the quote desk: planting, turf laying, irrigation and maintenance line items are written into the PDF template within minutes and sent via WhatsApp. Pending quotes show up on the dashboard; you send a courteous follow-up message with a template before the customer cools off.
Landscaping software and CRM the same thing? Which one is ÖzgürKod?
In practice they describe the same need. Businesses usually search for "Landscaping software", "Landscaping software", "Landscaping job tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.
Solutions for similar businesses
Get organized before the spring rush
7-day free trial, no credit card required. On day one, move your maintenance contracts to the board; by the end of the week, see clearly which round was completed and which quote is pending.