From quote to order your B2B sales in one panel
Manufacturing software, program and CRM on one platform: Manufacturing inventory and sales tracking software, customer management software and sales automation with WhatsApp.
Quote (RFQ) requests, B2B customer communication and the order process on one screen. Visualize your sales pipeline, see at a glance which quote is at which stage, and track dealer/account balances.
Which CRM software should be used for Manufacturing? ÖzgürKod is a CRM for Manufacturing businesses: WhatsApp and Instagram messages collect in one inbox, customer records, appointments and follow-ups all run from the same place. Setup takes minutes; try it free for 7 days.
Familiar challenges for manufacturing businesses
Quotes lost in email/Excel, orders that can’t be tracked and messy accounts.
Untracked quotes
Quotes are prepared in email and Excel; it’s unclear which one is at which stage and who is following up.
Invisible orders
Where is the approved order in production/shipping? The answer is hunted for when the customer asks.
Messy accounts
Dealer balances and payment collection are scattered; it’s not clear who owes how much.
What does ÖzgürKod do for manufacturing & production?
Your entire B2B sales process, from lead to payment collection.
End-to-end B2B process from lead to payment collection
- Collect incoming quote requests (RFQ) in a single pool, prepare cost-based quotes, and track revisions and approvals
- Visualize the sales pipeline from lead to order; get per-rep targets and forecasts
- Turn approved quotes into orders; track production stage, delivery date and shipping status on one screen
- Manage dealer and B2B customer accounts, balances and payment history
- Collect all customer communication, including WhatsApp and email, in a unified inbox
Incoming quote requests and leads are stored in a single pool.
Cost-based quotes are prepared, and revisions and approvals are tracked.
Approved quotes become orders; production, lead times and shipping are tracked.
Customer balances are tracked, and relationships are managed for repeat orders.
Not from a personal phone, but from the business line
Don't let Customer messages get lost on employees' phones; the line belongs to the business, the history belongs to the CRM.
In minutes with a QR code, or with the official WhatsApp Cloud API. You can keep using the WhatsApp Business app on your phone and connect the same number to the CRM at the same time (coexistence).
The chatbot answers common questions and collects customer information; a member of your team takes over the conversation whenever you want.
Send an announcement or reminder to the customer group you choose with a Meta-approved template; see how many people it reached and how many read it.
Auto-reply to a “price?” comment on your post and send the details by DM; the person who commented also lands in the inbox.
Don't track everything yourself; let it tell you what matters
It reads messages, surfaces who is waiting for a reply and what's at risk, and starts your day with a summary.
Know who to get back to first
- Message analysis: urgency, satisfaction, buying intent and risk; complaints and urgent requests are separated.
- Awaiting reply: unanswered conversations and messages requesting an appointment in one list.
- Today's tasks: a short morning summary showing who you need to follow up with that day.
- Ask a question: type questions like “How many new customer came in this month?” and get answers from your data.
AI features run on accounts with AI analysis turned on; when it's off, messages, appointments and follow-ups run on rules.
Messages, order, payment collection and your team — in one account
When a customer writes, their history, open quote and balance are on the same card. You don't need to make your team install a second app.
Customer cardMessages, appointments, quotes, payments and notes on one card; even if the team member changes, the history stays with the business.
Team and permissionsAssign records to team members; if you want, each person sees only their own customers.
Track it from ad to customerLeads from Meta ad forms land in the record together with their source.
Full power on your phoneThe panel is mobile-friendly; reply to a message, reschedule an appointment, add a note from your phone.
The tools you need in one place
Click any one to explore it in detail.
Unified inbox
WhatsApp, Instagram DMs and comments, Messenger, Telegram, TikTok and web chat on one screen.
Appointments and reminders
An online booking page, WhatsApp reminders, and a calendar that updates with “Coming / Cancel / Another time” replies.
Lead Pool and sales process
Track leads by temperature and stage, so you never miss a record whose follow-up date has passed.
Quotes and deals
Prepare an itemized quote in minutes, send it as a PDF, and track its status.
Payments and payment collection
Deposit, partial payment and balance; see who owes how much on their card.
Team task tracking
Assign work to a person, slot it into their free time, and catch overdue work with a notification.
Chatbot
24/7 answers to common questions, information collection and handover to your team.
WhatsApp campaigns
Bulk messages to the group you choose with an approved template; delivered and read tracking.
Metrics and reports
New leads, response times, won and lost records on a single dashboard.
Product and service catalog
Enter your services and prices once; use them in quotes and in chat.
Wherever your Customer write from
Messages from every channel land in the same inbox; the conversation is assigned to one of your team members and merges into the customer card.
- WhatsAppCloud API or QR
- InstagramDMs and comments
- MessengerYour Facebook page
- TelegramYour Telegram bot
- TikTokDM
- Web chatThe widget on your site
- Meta ad formsWith the ad source
Connect Telegram with your own bot token, Instagram and Messenger with your Meta account, and WhatsApp with a QR code or via the Cloud API. Unified inbox →
What should you look for when choosing a CRM for Manufacturing?
Before you decide, evaluate your candidates against these 5 criteria.
5 criteria
- A module ready for your industry. Instead of adapting a generic CRM for months Manufacturing choose a system that is ready on day one for your workflow (record fields, tags, reminder templates).
- WhatsApp and Instagram integration. In Turkey customer most communication comes through WhatsApp and Instagram; a CRM that does not offer a unified inbox through the official API leaves half the work outside.
- Automatic reminders and follow-up. Appointment, payment and repeat reminders should live in the system, not in memory; every missed reminder is lost revenue.
- Turkish-language support and TL pricing. Dollar-based foreign tools carry exchange rate risk and an English-only support barrier; TL pricing and Turkish-language setup support make total cost predictable.
- Free trial and cancellation without commitment. Try it with your own data before you decide: choose a solution that requires no credit card, offers at least a 7-day free trial and can be canceled whenever you want.
Manufacturing program, software or CRM?
Most business owners search for the solution they need as “Manufacturing program,” “Manufacturing software,” “Manufacturing inventory and sales tracking software” or “Manufacturing customer management software.” “CRM” is the international name for this solution, and the need is the same: keep customer information in one place, never miss a request, and bring order to your work.
As a Manufacturing automation, ÖzgürKod gathers customer messages from WhatsApp, Instagram and the web in one panel and handles quote and payment collection tracking on the same screen. We also cover industry-independent selection criteria in our CRM software selection guide.
Method comparison for Manufacturing
Notebook/Excel, a general-purpose CRM and ÖzgürKod side by side.
| Criteria | Notebook / Excel | General (foreign) CRM | ÖzgürKod |
|---|---|---|---|
| Mesajlar | Scattered across phones | Mostly an extra module or extra fee | WhatsApp, Instagram and web in one inbox |
| Reminders and follow-up | Left to memory | Needs setup and integration | Follow-up date, notification and tasks ready |
| Customer history | Between notebook, phone and email | Yes, with generic fields | On one card: messages, quote, payments, notes |
| Teamwork | It’s unclear who is handling what | Extra cost per user | Assignment, tasks and record-based permissions |
| Language and pricing | — | Usually $ pricing, English support | TL pricing, local support in Turkish |
| Starter | Invisible cost in time | Long setup, exchange rate risk | 7-day free trial |
Starts at 2.500 ₺ / month
7-day free trial · No setup fee · Upgrade your plan any time
An unanswered price question is the first step toward an order going to a competitor.
If your average sale is ₺4,000: the monthly cost of your subscription is not even a single sale.
Frequently asked questions
Have another question? Write to us and we’ll look at your workflow together.
How do you manage quote (RFQ) processes?
Incoming quote requests are gathered in a single pool; you prepare cost-based quotes and track revisions and approval status on the pipeline. You see at a glance which quote is at which stage.
Can I track orders and production?
An approved quote becomes an order; the production stage, lead time and shipping status are tracked on a single screen, and you get alerts for delayed orders.
Can I track dealer and customer account balances?
You manage dealer and B2B customer accounts, balances and payment history, and report sales and payment collection performance by region and sales rep.
Where is customer communication collected?
All B2B customer communication, including WhatsApp, email, web forms and calls, is collected in a unified inbox and linked to quotes and orders.
Does it work with my existing ERP/accounting system?
ÖzgürKod manages the sales and customer relations side; it can be set up to work alongside your existing accounting/ERP systems. Share your needs, and our team will review the best flow for you together with you.
Manufacturing software and CRM the same thing? Which one is ÖzgürKod?
In practice they describe the same need. Businesses usually search for "Manufacturing software", "Manufacturing software", "Manufacturing inventory and sales tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.
Solutions for similar businesses
Systematize your production sales
Try it free for 7 days, no credit card required. Our team is with you for setup and data migration.