Marble and natural stone CRM: from selection to container export sales in one panel

In marble, sales means lot photos, foreign currency quotes and container tracking. A CRM brings all three together on one screen: selection photos sit on the customer record, quotes are sent as PDF files in four currencies with their history kept, and the container process moves forward through a checklist on a task card. Architects, contractors and export buyers are separated with segments; the chatbot gives the first reply to customers in other time zones. No one has to ask “whose phone was that photo on?”

Whatever language an incoming message is in, you read it in Turkish through automatic translation, and your reply is translated into the customer's language before it goes out. Ready-made templates in 8 languages support commonly used dimensions, price ranges and process explanations. In markets with a time difference, the chatbot gives the first reply outside business hours and logs the request; in the morning, the team takes over the overnight conversation with a summary. Customs and regulatory procedures stay in your area of expertise; ÖzgürKod organizes the communication and the sale.

Yes. Quotes are prepared as PDF files in TRY, USD, EUR, or GBP, with the product, size, selection, and price listed line by line. Each quote’s date, amount, and status (sent, in discussion, approved, lost) are tracked in the quote pipeline; when the exchange rate changes, the revised quote stays on the same card as a new record. The risk of two different prices going to the same customer is gone, and during negotiations you can see exactly which figure was given and when.

You open a task card for each shipment: steps such as cutting inspection, packing, loading day and document delivery are listed as a checklist, with owners assigned and due dates set. Loading photos and document images are attached to the card as files, so when the customer asks, the answer is ready on a single screen. On the order side, operational status (in cutting, loading, shipped) and payment status progress separately; the report shows which container's payment is still open.

No. ÖzgürKod does not send scheduled or automatic notifications; we believe the tone and timing of export communication should be set by the sales rep. What the system does is make preparation easier: when the task is completed, the status updates on the dashboard, and with one tap you send the notification message from a ready-made template (in the customer's language if needed). Every message sent stays in the conversation history.

No. ÖzgürKod is a customer–sales–order layer; it does not handle quarry production planning, block inventory costing or factory line scheduling, and it does not replace production planning. Its scope covers the customer-facing side of requests, selection sharing, quotes, orders, shipment tasks and payment collection. The catalog keeps products, dimensions and stock movements to the extent the sales team needs them; it does not interfere with the production flow on the ground.

In practice they describe the same need. Businesses usually search for "Marble & natural stone software", "Marble & natural stone software", "Marble & natural stone inventory and sales tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.