For valuation and appraisal firms

Real estate valuation CRM: from report request to delivery the appraisal process in one panel

Real estate valuation software, program and CRM on one platform: Real estate valuation job tracking software, customer management software and sales automation with WhatsApp.

The bank tightens the deadline, the individual client asks about price, the appraiser is in the field; which report is due tomorrow gets scattered across Excel and people's memory. ÖzgürKod gathers report requests in a single inbox, runs the work from request to delivery in the pipeline, and brings due dates to your attention with task reminders; bank and corporate clients are separated by segment, and report files are archived on the relevant card.

PipelineRequest → field → report → delivery
TaskDue-date reminder
One panelWhatsApp · Web · Telegram
Quick answer

Which CRM software should be used for Real estate valuation? ÖzgürKod is a CRM for Real estate valuation businesses: From report request to field appointment and delivery in the pipeline, bank work in a segment, and due dates tracked with task reminders. Setup takes minutes; try it free for 7 days.

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Sound familiar?

Problems a valuation firm faces every day

The cost of a missed deadline is heavy in this industry: a late report means lost credibility with the bank and the next file going elsewhere.

Due dates live in memory and Excel

Which report is due tomorrow, which one has to make Friday — the list is in Excel, the real status is in the appraiser's head. One overlooked deadline is enough for the bank to route the next file to another firm.

The field appointment chaos

The property owner can't be reached, nobody answers the door, and the appraiser is booked for two distant districts on the same day. A single wasted field visit knocks the day's plan and the due dates over one after another.

Which file is at which stage is unclear

Was the request taken, was the field visit done, is the report being written, is it in review — the answers vary from person to person. When the bank calls to ask “where is my file,” the phone traffic in the office begins.

Report files and documents scattered

The title deed copy is in an email, the field photos are on the appraiser's phone, the signed report sits on someone's desktop. When a revision is requested, finding the right version takes as long as writing a new report; sending the wrong version to the bank becomes a hard-to-fix mistake.

Report fees go untracked

The individual client says they'll pay “when the report comes out,” the corporate client leaves it to the end-of-month invoice. Who owes how much gets scribbled in a notebook; forgotten collections add up to a serious shortfall at year end.

Individual clients asking for a price slip away

A citizen who wants a report for inheritance, divorce or a sale asks for the price; if the answer comes late, they call the second firm on their list. With bank work piling up, individual requests silently disappear.

For Real estate valuation & appraisal

What does ÖzgürKod do for valuation and appraisal firms?

On top of general CRM tools, workflows that fit your report production process.

From report request to delivery: the appraisal workflow

  • Track the report process in the pipeline: Request → Field Appointment → Inspection → Report Writing → Review → Delivery; late files appear in a separate view
  • Record each file's due date on its task card; due-date reminders alert the team and reports due tomorrow stand out on the board
  • Segment bank, corporate and individual clients with tags; filter the inbox and reports by these segments
  • Plan field appointments from the panel; appointments sync both ways with Google Calendar, and the property owner gets the date via a template
  • Keep title deed copies, photos and report versions in the task card's file attachments; when a revision is requested, the right version is found in seconds
  • Record report fees in payment tracking: corporate end-of-month payments in due-date tracking, receipts on the card — let AI detect the receipt
Report due-date tracking — ÖzgürKod CRM
1
Inquiry

A bank, real estate agency or individual client writes via WhatsApp, a web form or Telegram; the request becomes a card with a source tag and segment label.

2
Pricing & assignment

The fee information is sent with a quick reply template; the file is assigned to an appraiser round-robin or manually, and the deadline is entered on the task card.

3
Site appointment

The appointment with the property owner is confirmed in the same conversation and synced both ways with Google Calendar; the day and time confirmation is sent with a template.

4
Site inspection

Photos and inspection notes are uploaded to the task card's attachments; the checklist keeps items to check on site from being missed.

5
Report writing & review

The file moves through the Report writing and Review stages in the pipeline; as the deadline approaches, a deadline notification goes to the person responsible.

6
Delivery

The report PDF is sent to the client and its version is archived on the card; if a revision is requested, it is tracked with a new task on the same file.

7
Payment collection & repeat work

The report fee is added to payment-term tracking, and the receipt record lands on the card; for the corporate segment, business volume is monitored with period reports.

WhatsApp and Instagram

Not from a personal phone, but from the business line

Don't let Customer messages get lost on employees' phones; the line belongs to the business, the history belongs to the CRM.

In minutes with a QR code, or with the official WhatsApp Cloud API. You can keep using the WhatsApp Business app on your phone and connect the same number to the CRM at the same time (coexistence).

The chatbot answers common questions and collects customer information; a member of your team takes over the conversation whenever you want.

Send an announcement or reminder to the customer group you choose with a Meta-approved template; see how many people it reached and how many read it.

Auto-reply to a “price?” comment on your post and send the details by DM; the person who commented also lands in the inbox.

Connect with a QR codeScan it with WhatsApp on your phone; no template needed.
Official Cloud APIMessages arrive even when the phone is off; approved templates and reply buttons.
Alongside the appYour WhatsApp Business app keeps working, and conversations also land in the CRM.
Hello, are you open on weekends?23:14
Hello! We're open Saturday 10:00–17:00. How can I help you?23:14
I also have a specific question23:15
A team member took over the conversation
SA
selin.awhat's the price?2 min
İŞ
your businessHi Selin, we've sent the details by DM 🙂auto-reply · now
AI

Don't track everything yourself; let it tell you what matters

It reads messages, surfaces who is waiting for a reply and what's at risk, and starts your day with a summary.

Know who to get back to first

  • Message analysis: urgency, satisfaction, buying intent and risk; complaints and urgent requests are separated.
  • Awaiting reply: unanswered conversations and messages requesting an appointment in one list.
  • Today's tasks: a short morning summary showing who you need to follow up with that day.
  • Ask a question: type questions like “How many new customer came in this month?” and get answers from your data.

AI features run on accounts with AI analysis turned on; when it's off, messages, appointments and follow-ups run on rules.

No separate tools to set up

Messages, quote, payment collection and your team — in one account

When a customer writes, their history, open quote and balance are on the same card. You don't need to make your team install a second app.

Try free for 7 days

Customer cardMessages, appointments, quotes, payments and notes on one card; even if the team member changes, the history stays with the business.

Team and permissionsAssign records to team members; if you want, each person sees only their own customers.

Track it from ad to customerLeads from Meta ad forms land in the record together with their source.

Full power on your phoneThe panel is mobile-friendly; reply to a message, reschedule an appointment, add a note from your phone.

Channels and connections

Wherever your Customer write from

Messages from every channel land in the same inbox; the conversation is assigned to one of your team members and merges into the customer card.

  • WhatsAppCloud API or QR
  • InstagramDMs and comments
  • MessengerYour Facebook page
  • TelegramYour Telegram bot
  • TikTokDM
  • Web chatThe widget on your site
  • Meta ad formsWith the ad source

Connect Telegram with your own bot token, Instagram and Messenger with your Meta account, and WhatsApp with a QR code or via the Cloud API. Unified inbox →

Web form Google Calendar iCloud Calendar
Selection guide

What should you look for when choosing a CRM for Real estate valuation?

Before you decide, evaluate your candidates against these 5 criteria.

5 criteria

  1. A module ready for your industry. Instead of adapting a generic CRM for months Real estate valuation choose a system that is ready on day one for your workflow (record fields, tags, reminder templates).
  2. WhatsApp and Instagram integration. In Turkey customer most communication comes through WhatsApp and Instagram; a CRM that does not offer a unified inbox through the official API leaves half the work outside.
  3. Automatic reminders and follow-up. Appointment, payment and repeat reminders should live in the system, not in memory; every missed reminder is lost revenue.
  4. Turkish-language support and TL pricing. Dollar-based foreign tools carry exchange rate risk and an English-only support barrier; TL pricing and Turkish-language setup support make total cost predictable.
  5. Free trial and cancellation without commitment. Try it with your own data before you decide: choose a solution that requires no credit card, offers at least a 7-day free trial and can be canceled whenever you want.

Real estate valuation program, software or CRM?

Most business owners search for the solution they need as “Real estate valuation program,” “Real estate valuation software,” “Real estate valuation job tracking software” or “Real estate valuation customer management software.” “CRM” is the international name for this solution, and the need is the same: keep customer information in one place, never miss a request, and bring order to your work.

As a Real estate valuation automation, ÖzgürKod gathers customer messages from WhatsApp, Instagram and the web in one panel and handles quote and payment collection tracking on the same screen. We also cover industry-independent selection criteria in our CRM software selection guide.

Real estate valuation softwareReal estate valuation softwarecustomer management softwarejob tracking softwareReal estate valuation otomasyonu
Comparison

Method comparison for Real estate valuation

Notebook/Excel, a general-purpose CRM and ÖzgürKod side by side.

CriteriaNotebook / ExcelGeneral (foreign) CRMÖzgürKod
Mesajlar Scattered across phones Mostly an extra module or extra fee WhatsApp, Instagram and web in one inbox
Reminders and follow-up Left to memory Needs setup and integration Follow-up date, notification and tasks ready
Customer history Between notebook, phone and email Yes, with generic fields On one card: messages, quote, payments, notes
Teamwork It’s unclear who is handling what Extra cost per user Assignment, tasks and record-based permissions
Language and pricing — Usually $ pricing, English support TL pricing, local support in Turkish
Starter Invisible cost in time Long setup, exchange rate risk 7-day free trial
Real estate valuation for

Starts at 2.500 ₺ / month

7-day free trial · No setup fee · Upgrade your plan any time

Every message answered late is an opportunity handed to a competitor.

If your average sale is ₺4,000: the monthly cost of your subscription is not even a single sale.

FAQ

Frequently asked questions

Have another question? Write to us and we’ll look at your workflow together.

How does a CRM help a real estate valuation and appraisal firm?

Valuation work is a production line: a request comes in, the site visit is done, the report is written, reviewed and delivered. A CRM makes this line visible: every file sits in the pipeline at its stage, deadlines are tracked with task notifications, and bank and individual clients are separated by segment. You answer “Where does my file stand?” in seconds from the dashboard; report files, photos and payment records are archived on the same card. The risk of missing a deadline moves from memory to the board.

Does the system automatically message the bank or the client as the deadline approaches?

No. The system does not send scheduled messages to clients on its own. Deadline notifications go to your team: a file nearing its deadline appears to the responsible appraiser and the manager. Your team sends the update to the client — such as “Your report is in review and will be delivered on Thursday” — with a ready template in one click. This is a deliberate boundary: in sensitive communication such as bank correspondence, the content and timing of the message always go through your approval.

How do I manage bank files and individual requests separately?

You segment clients with “bank,” “corporate” and “individual” tags; the inbox, pipeline and reports are filtered by these tags. Bank files bring deadline tasks and a document checklist to the fore; for individual requests, AI tags anyone asking about price, and the fee answer goes out with a quick reply template. The period-over-period sales report shows which segment grew business volume; the individual side is kept from getting lost in the banks' shadow.

Where do I store report files and revised versions?

The title deed copy, site photos and report PDF are uploaded as attachments to each file's task card; the client card keeps the full conversation and file history together. When a revision is requested, the new version is added to the same card, and the conversation thread shows which version was sent and when. ÖzgürKod is not valuation software or a report template generator; you write the report, and the system makes sure your process and files don't get lost.

How do I distribute work to appraisers?

Incoming files are assigned in turn round-robin or routed manually from the dashboard by region and specialty. Each appraiser sees their own files and conversations; with role-based permissions, fee information stays visible only to authorized users. Site appointments are synced with Google Calendar, so you avoid conflicts. The sales rep performance report shows who delivered how many files and in how many days on average; workload imbalance is discussed with data.

Are property and client data safe under KVKK?

Yes. Title deed information, phone numbers, photos and fee records are stored in line with KVKK (Turkey's personal data protection law) requirements; with role-based authorization, each user accesses only the files they are authorized for, and access is logged. Sensitive documents in bank files are not visible to unauthorized staff. You handle data deletion requests from the dashboard; bulk information sends have duplicate prevention and rate control in place. Appraisers in the field reach only their own files' information.

Real estate valuation software and CRM the same thing? Which one is ÖzgürKod?

In practice they describe the same need. Businesses usually search for "Real estate valuation software", "Real estate valuation software", "Real estate valuation job tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.

Move deadlines from memory to the board

Free for 7 days, no credit card required. Lay out your files in the pipeline on day one; by the end of the week, see on one screen which report is waiting where.