Recycling and scrap CRM: from supplier to buyer two-way tracking on one dashboard

This business flows both ways: on one side, scrap dealers and factories bringing in material; on the other, facilities buying bales and material. CRM keeps both sides on a single panel; who brought what, what was sold to whom, whose balance is open — it is all on record. Daily price questions get answered in seconds with a quick template, weighbridge receipts sit as files on the relevant card, and a drop in a regular supplier’s activity is spotted early in the engagement report. The era of books that don’t reconcile comes to an end.

Every company sits on a single card, tagged “supplier”, “buyer”, or both. Both the scrap a company brings in and the processed material it buys appear chronologically in the same card’s history; conversations, weighbridge receipts and payments come together in one place. Thanks to segments, campaigns and price announcements go to the right group, and in reports you can filter the purchasing and selling sides separately. No more keeping two separate books and merging the accounts at month-end.

With quick reply templates: you write the day’s current prices into the template once and reply to every “how much today?” message all day with a single tap. Outside working hours, the chatbot gives the first response and records the request; it hands serious tonnage conversations over to a person. AI classifies messages, so the scrap dealer who will bring in two tons of copper doesn’t get lost among the curious price-shoppers. You can also send the price announcement to the regular supplier segment as a bulk campaign; you always start the send yourself.

No. ÖzgürKod has no direct integration with weighbridge software or weighing systems; weighing data is not transferred automatically. The honest solution: you upload a photo of the weighbridge receipt as a file to the relevant supply or shipment card and enter the tonnage into the record by hand. Receipts, delivery notes and document images can be found in seconds when searched on the card, so you are never left without proof in a weighing dispute. Documents stay organized, but no weighbridge automation is promised.

You segment those who bring in material regularly; since every delivery is recorded on the supplier’s card, frequency and tonnage history are visible. The engagement report highlights suppliers whose deliveries are becoming less frequent, so you notice a scrap dealer who hasn’t come by in three weeks before a competitor takes them for good. You open tasks for a call or visit, and send price updates and campaign announcements to this segment with a Meta-approved WhatsApp template. The relationship rests on records, not chance.

No. ÖzgürKod is the customer-sales-order layer; it does not do line optimization, waste processing planning, license and regulation tracking or accounting, and it does not replace production planning. Its scope: supplier and buyer communication, price responses, supply and sales records, shipment tasks, document attachments and payment collection tracking. Material stock in the catalog is for commercial visibility; it does not try to replace your facility’s operations systems.

In practice they describe the same need. Businesses usually search for "Recycling software", "Recycling software", "Recycling inventory and sales tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.