CRM for special education & rehabilitation: every session, every make-up, every parent in one panel

It organizes everything at the center that isn’t education itself: parent messages are gathered in one unified inbox, session changes and make-ups are tracked with tasks, government-funded and private sessions are separated with tags, and extra session payments are tracked by due date. Each student’s card holds parent numbers, message history and schedule information in one place. ÖzgürKod is not an education content or IEP software; it doesn’t touch lesson plans, it manages the center’s communication and administrative tracking layer.

No. ÖzgürKod never sends scheduled messages on its own — let us be clear about that. Here is how it works: the week’s session schedule sits in the panel, and you send the reminder or change notice with a Meta-approved WhatsApp template in one click. If the same announcement needs to reach several parents — a holiday schedule, an event invitation — you send it to the whole list at once with the campaigns module; duplicate blocking prevents a second message to the same parent. The content and timing of every message always stay under the center’s control.

Each student card carries funded and private session tags, so the card shows which student is in which scope and how many sessions they have had. With the segment filter you can list only the parents receiving private sessions and focus payment tracking on that group. To be clear: ÖzgürKod does not integrate with MEBBİS, RAM or official modules; official entitlement and reporting processes run in your existing systems. The tags in ÖzgürKod are for the center’s own internal tracking and parent communication — they keep the two accounts from getting mixed up.

When a cancellation message comes in, you open a make-up task from the same screen: which student, which session, what deadline. Tasks sit in board or list view; make-ups waiting to be scheduled surface through deadline notifications and the overdue items view. Once the make-up time is set, you inform the parent with a template in one click. So the promise “we’ll make it up” leaves the receptionist’s memory and becomes a record; when the parent asks, the answer is ready in the card’s history.

There are two layers. Individual updates — a session change, an invitation to a progress meeting — go out in one click with quick reply templates; you don’t rewrite the same message from scratch every time. Bulk announcements — holidays, events, term schedules — go to all parents or to a segment you choose in one send with the campaigns module; a speed check and duplicate blocking keep the send safe. Since what was sent to which parent and when is on record, the “we never got the announcement” argument is over.

Children’s data is in the most sensitive category under KVKK (Turkey’s personal data protection law), so permissions and logging are set up strictly from the start. With role-based permissions, each instructor sees only their own student’s messages and records; separate permission levels are defined for reception and management, and all access is logged. Messages are kept in the company panel instead of staff members’ personal phones. You do not need to move special-category data such as diagnoses and report content into the system; ÖzgürKod stays at the administrative communication layer.

In practice they describe the same need. Businesses usually search for "Special education & rehabilitation software", "Special education & rehabilitation software", "Special education & rehabilitation appointment software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: parent communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.