CRM for footwear and leather goods manufacturing: from collection to shipment orders in one panel
Footwear manufacturing software, program and CRM on one platform: Footwear manufacturing inventory and sales tracking software, customer management software and sales automation with WhatsApp.
The wholesaler's message — "200 pairs from the winter collection, I'm writing the assortment" — the export customer's sample approval, the "is the new catalog out yet?" questions — all in one inbox. Assortment notes go on the order card, sample approvals move through the pipeline, and seasonal deadlines show up on the task board. AI-powered sales software for footwear businesses.
Which CRM software should be used for Footwear manufacturing? ÖzgürKod is a CRM for Footwear manufacturing businesses: Wholesale collection orders, the sample approval process, size assortment notes and the seasonal production calendar all in one panel with tasks. Setup takes minutes; try it free for 7 days.
Problems footwear manufacturers face every day
Assortments written on paper, samples lost on the road and deadlines slipping under seasonal pressure; the same regret at the end of every season.
Assortment notes get lost on paper
The wholesaler counts out the assortment over the phone: four in 37, six in 38... The note goes on a piece of paper, and the paper gets lost in the cutting room. A batch produced with the wrong assortment either comes back or is cleared at a discount; the loss comes out of the season's profit.
Sample approval drags on the road
Samples sent; the base changed, the color was revised, a second sample went out. Which customer is on which sample and what they approved last — this information is split between email and WhatsApp, and the wrong model goes into production.
Season deadlines kept in someone's head
The launch date of the winter collection in stores is set; which order has been cut, which is in stitching, which is being boxed — the foreman keeps all of it in his head. When a deadline slips, the wholesaler loses the season and never orders again.
Catalog requests handled by hand
When a new collection comes out, the catalog goes to each wholesaler one by one; some get it, some are forgotten. Customers who did not order are not checked in on mid-season; you find out at the trade fair that they quietly switched to a competing manufacturer.
Wholesale accounts tracked in a paper ledger
Goods go to wholesalers on terms and against checks; balances are entered in a ledger. At the end of the season, working out who owes what turns into long reconciliation shifts between accounting and sales; a missed balance just gets absorbed.
Export correspondence gets stuck in translation
Order messages from Europe and the Middle East go cold while waiting for translation; when the delivery confirmation reaches a customer who approved a sample late, trust takes a hit. A customer won at the trade fair is lost to poor correspondence.
What does ÖzgürKod do for shoe and leather goods manufacturers?
The entire commercial flow, from collection launch to seasonal shipping.
The whole flow from collection to new season in one dashboard
- Keep the collection in your product catalog with model, color and price list; keep wholesale and retail pricing clearly separate, and send the catalog PDF with a template
- Record wholesale orders before you leave the conversation; write the size assortment note on the order card, and track operations and payment status separately
- Track the sampling and approval process in the pipeline: sample preparation, dispatch, revision, approval stages; pending approvals stand out on the dashboard
- Manage the seasonal production calendar on the task board: assign cutting, stitching, assembly and boxing steps to your team with a checklist and a due date
- Correspond with export customers using automatic translation and templates in 8 languages; send quotes as PDF in USD, EUR or GBP
- Track wholesale account balances with installment payments and terms; AI detects the payment receipt, and open balances show up in a report at the end of the season
Catalog requests from WhatsApp, Instagram and your web form land in one inbox; the collection PDF goes out with a quick template, and the source tag is recorded.
Sample preparation and dispatch are tracked with a task card; revision notes go on the checklist, and the photo of the approved model is added to the card.
A PDF quote is prepared from the wholesale price list; for exports, a USD/EUR quote goes out with a multilingual template, and its status is tracked in the pipeline.
The order is recorded with the assortment breakdown; operations and payment status move forward separately, and the invoice and delivery address are added to the card.
Cutting, stitching, assembly and boxing steps are ordered on the task board by season deadline; a delayed step shows up on the dashboard.
The finished batch ships with a delivery note and box details; stock movement is updated in the catalog, and the customer is notified in the same conversation.
Payment terms and checks are tracked in the payment collection report; the new collection announcement goes to wholesalers as a segment-targeted WhatsApp campaign.
Not from a personal phone, but from the business line
Don't let Customer messages get lost on employees' phones; the line belongs to the business, the history belongs to the CRM.
In minutes with a QR code, or with the official WhatsApp Cloud API. You can keep using the WhatsApp Business app on your phone and connect the same number to the CRM at the same time (coexistence).
The chatbot answers common questions and collects customer information; a member of your team takes over the conversation whenever you want.
Send an announcement or reminder to the customer group you choose with a Meta-approved template; see how many people it reached and how many read it.
Auto-reply to a “price?” comment on your post and send the details by DM; the person who commented also lands in the inbox.
Don't track everything yourself; let it tell you what matters
It reads messages, surfaces who is waiting for a reply and what's at risk, and starts your day with a summary.
Know who to get back to first
- Message analysis: urgency, satisfaction, buying intent and risk; complaints and urgent requests are separated.
- Awaiting reply: unanswered conversations and messages requesting an appointment in one list.
- Today's tasks: a short morning summary showing who you need to follow up with that day.
- Ask a question: type questions like “How many new customer came in this month?” and get answers from your data.
AI features run on accounts with AI analysis turned on; when it's off, messages, appointments and follow-ups run on rules.
Messages, order, payment collection and your team — in one account
When a customer writes, their history, open quote and balance are on the same card. You don't need to make your team install a second app.
Customer cardMessages, appointments, quotes, payments and notes on one card; even if the team member changes, the history stays with the business.
Team and permissionsAssign records to team members; if you want, each person sees only their own customers.
Track it from ad to customerLeads from Meta ad forms land in the record together with their source.
Full power on your phoneThe panel is mobile-friendly; reply to a message, reschedule an appointment, add a note from your phone.
The tools you need in one place
Click any one to explore it in detail.
Unified inbox
WhatsApp, Instagram DMs and comments, Messenger, Telegram, TikTok and web chat on one screen.
Appointments and reminders
An online booking page, WhatsApp reminders, and a calendar that updates with “Coming / Cancel / Another time” replies.
Lead Pool and sales process
Track leads by temperature and stage, so you never miss a record whose follow-up date has passed.
Quotes and deals
Prepare an itemized quote in minutes, send it as a PDF, and track its status.
Payments and payment collection
Deposit, partial payment and balance; see who owes how much on their card.
Team task tracking
Assign work to a person, slot it into their free time, and catch overdue work with a notification.
Chatbot
24/7 answers to common questions, information collection and handover to your team.
WhatsApp campaigns
Bulk messages to the group you choose with an approved template; delivered and read tracking.
Metrics and reports
New leads, response times, won and lost records on a single dashboard.
Product and service catalog
Enter your services and prices once; use them in quotes and in chat.
Wherever your Customer write from
Messages from every channel land in the same inbox; the conversation is assigned to one of your team members and merges into the customer card.
- WhatsAppCloud API or QR
- InstagramDMs and comments
- MessengerYour Facebook page
- TelegramYour Telegram bot
- TikTokDM
- Web chatThe widget on your site
- Meta ad formsWith the ad source
Connect Telegram with your own bot token, Instagram and Messenger with your Meta account, and WhatsApp with a QR code or via the Cloud API. Unified inbox →
What should you look for when choosing a CRM for Footwear manufacturing?
Before you decide, evaluate your candidates against these 5 criteria.
5 criteria
- A module ready for your industry. Instead of adapting a generic CRM for months Footwear manufacturing choose a system that is ready on day one for your workflow (record fields, tags, reminder templates).
- WhatsApp and Instagram integration. In Turkey customer most communication comes through WhatsApp and Instagram; a CRM that does not offer a unified inbox through the official API leaves half the work outside.
- Automatic reminders and follow-up. Appointment, payment and repeat reminders should live in the system, not in memory; every missed reminder is lost revenue.
- Turkish-language support and TL pricing. Dollar-based foreign tools carry exchange rate risk and an English-only support barrier; TL pricing and Turkish-language setup support make total cost predictable.
- Free trial and cancellation without commitment. Try it with your own data before you decide: choose a solution that requires no credit card, offers at least a 7-day free trial and can be canceled whenever you want.
Footwear manufacturing program, software or CRM?
Most business owners search for the solution they need as “Footwear manufacturing program,” “Footwear manufacturing software,” “Footwear manufacturing inventory and sales tracking software” or “Footwear manufacturing customer management software.” “CRM” is the international name for this solution, and the need is the same: keep customer information in one place, never miss a request, and bring order to your work.
As a Footwear manufacturing automation, ÖzgürKod gathers customer messages from WhatsApp, Instagram and the web in one panel and handles quote and payment collection tracking on the same screen. We also cover industry-independent selection criteria in our CRM software selection guide.
Method comparison for Footwear manufacturing
Notebook/Excel, a general-purpose CRM and ÖzgürKod side by side.
| Criteria | Notebook / Excel | General (foreign) CRM | ÖzgürKod |
|---|---|---|---|
| Mesajlar | Scattered across phones | Mostly an extra module or extra fee | WhatsApp, Instagram and web in one inbox |
| Reminders and follow-up | Left to memory | Needs setup and integration | Follow-up date, notification and tasks ready |
| Customer history | Between notebook, phone and email | Yes, with generic fields | On one card: messages, quote, payments, notes |
| Teamwork | It’s unclear who is handling what | Extra cost per user | Assignment, tasks and record-based permissions |
| Language and pricing | — | Usually $ pricing, English support | TL pricing, local support in Turkish |
| Starter | Invisible cost in time | Long setup, exchange rate risk | 7-day free trial |
Starts at 2.500 ₺ / month
7-day free trial · No setup fee · Upgrade your plan any time
An unanswered price question is the first step toward an order going to a competitor.
If your average sale is ₺4,000: the monthly cost of your subscription is not even a single sale.
Frequently asked questions
Have another question? Write to us and we’ll look at your workflow together.
How does a CRM help shoe and leather goods manufacturers?
A manufacturer's sales follow a collection cycle: catalog launch, sample approval, assorted wholesale order, seasonal production, shipping and payment collection. A CRM keeps this chain in one dashboard; assortment notes stay written on the order card, sample rounds are tracked in the pipeline, season deadlines move forward on the task board, and wholesale account terms are tracked. Order traffic scattered across WhatsApp and Instagram turns into records; at the end of the season, the report shows who bought what and who was lost.
How do I record size assortment information?
When you open an order record, you enter the assortment breakdown on the order card: how many pairs of each size, how many units of each color. The assortment list in the customer's WhatsApp message sits on the same card, side by side with the conversation history; the information that goes to the cutting room rests on a record, not a paper note. Order operational status (cutting, stitching, packing) and payment status are tracked separately; when the wholesaler calls, you read the status off the screen.
How do I track the sample and approval process?
Each sample process moves forward on a card in the pipeline: sample preparation, shipping, customer evaluation, revision, approval. Revision notes (sole, color, accessory changes) go onto a task checklist; the photo and details of the approved model stay on the card. A customer who does not respond for a long time stands out as overdue work; you send the follow-up message with a template. Which model was approved for production is on record beyond dispute.
How do I correspond with export customers?
Incoming foreign-language messages are auto-translated so they can be read in Turkish; your reply goes out in the customer’s language. You use ready-made templates in 8 languages for catalogs, prices and lead times; quotes are prepared as PDF files in USD, EUR or GBP. Customers met at a trade fair are saved with a source tag; after the fair, a bulk catalog campaign is sent to this segment. Customs and logistics operations stay in your own workflow; ÖzgürKod organizes the communication and order layer.
Does the customer get an automatic notification when the deadline approaches?
No. ÖzgürKod does not send scheduled or automatic messages; you choose the tone and timing of deadline communication with the wholesaler. The system works inward: when task deadlines in the season calendar approach and pass, the dashboard alerts you and you see which order is at risk. You notify the customer of the status with one tap using a ready-made template; every send stays on record in the conversation history.
Is ÖzgürKod an ERP or production planning software?
No. ÖzgürKod is the customer-sales-order layer; it does not handle recipe and cost calculation, line balancing or material requirements planning, and it does not replace production planning. Its scope: catalog presentation, the sample process, order records with assortments, the season task calendar, and the customer-facing side of shipping and payment collection. Model and stock information in the catalog is as much as the sales team needs; it does not interfere with your workshop's own setup.
Footwear manufacturing software and CRM the same thing? Which one is ÖzgürKod?
In practice they describe the same need. Businesses usually search for "Footwear manufacturing software", "Footwear manufacturing software", "Footwear manufacturing inventory and sales tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.
Solutions for similar businesses
Put assortments on record, seasons on the calendar, and accounts in order
7-day free trial, no credit card required. On day one, record your wholesale orders with their assortments; at the end of the season, see open balances in a single report.