Steak restaurant & steakhouse CRM: from reservations to corporate events, every table on record

It brings booking requests from Instagram, WhatsApp and your web form, celebration requests and corporate event questions together in one panel: DMs waiting for an answer show up in the list, special-day details turn into tasks, a 40-person company dinner is tracked with a written PDF quote, and regulars show up in the loyalty report. Let’s be clear: ÖzgürKod is not a check, POS or table layout system; your register stays as it is. ÖzgürKod organizes customer communication and event tracking.

No. The system does not keep a table map and does not send customers a confirmation message on its own — which group sits at which table is your call. What it does: it collects requests from all channels in one inbox, ties date, time and party size to the record, and lets you send the confirmation message with one click from a template. If you put your online booking page link in your Instagram bio, customers pick an available time themselves; records sync both ways with Google Calendar.

The moment a celebration request is discussed in a DM, you open a task next to the reservation record: cake delivery, flowers, candles and table setup become checklist items, each with an owner and a time. Every detail the customer writes stays on the record, the service team sees the evening’s list on the board, and due-date notifications remind you of open items. “Who was going to pick up the cake?” gets answered on the board in the afternoon, not mid-service. A special night rests on a record, not on promises.

You prepare a PDF quote for a 40-person catering request from a company: menu options, price per person, venue and extra items line by line; in TL or foreign currency. The quote is tracked in the Draft → Sent → Approved/Rejected/Revision flow; quotes still awaiting a reply show on the dashboard, and you send the follow-up message from a template. The deposit for the approved event is recorded as a split payment, and prep tasks open. The era of losing corporate bookings to verbal pricing is over.

DMs land in one inbox; the menu and price reply is ready in a quick-reply template and goes out in one click. IG/FB comment automation answers the “price?” comments under your posts; if you want, the menu is sent to the commenter in an automatic DM. During service hours, the chatbot gives the first reply outside working hours to messages no one has touched, records the reservation request and hands it over by morning. Honest limit: comment automation is for Instagram and Facebook only; the system does not publish your social media posts automatically.

Every reservation and conversation builds up on the customer card: who comes how often, when they last came, and their cooking and table preferences. The loyalty report separates frequent guests from those not seen for a long time; you send the new menu announcement to a gone-quiet regular using a Meta-approved template — the system does not message anyone on its own, you stay in control. Even if the front-of-house manager changes, regulars’ details stay with the restaurant; “the usual, right?” is tied to the record, not to a person.

In practice they describe the same need. Businesses usually search for "Steak restaurant software", "Steak restaurant software", "Steak restaurant job tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.