Student dorm & residence hall CRM: from registration season to graduation every parent in one panel

It brings the flood of messages during enrollment season into one panel, captures and follows up with parents asking about availability, makes monthly payments and receipts visible, and moves parent communication from personal phones to the institution panel. Let's be clear: ÖzgürKod is not a dormitory management system; it does not manage bed maps, attendance or entry-exit turnstiles, and it does not file official institution notifications. It handles the lead generation, parent communication and payment collection tracking side of your dormitory.

You define room types in the product catalog as capacity items: single, double, triple — each with its price and remaining bed count. As you enroll students, you reduce the capacity; when you reach the last beds, a low-stock alert warns the team so no one is overpromised. Whichever room type a parent wants, the card is tagged with it; the “waiting for double” list comes up with a single filter, and when a spot opens up you let them know with a template.

No; the system does not message anyone on its own — let's state that honestly. The correct flow is this: you split the annual fee into monthly installments, and due and overdue payments are listed in the payment collection screen. You send an overdue parent a polite, Meta-approved template reminder with one click; you can also make an announcement to all parents with a single campaign at the start of the month. Messages go out with your approval; payment collection conversations become a written, respectful and recorded routine.

On two levels. Day-to-day correspondence (leave, health, visits) runs in a single inbox linked to the student card; no matter which dorm supervisor replies, the history is recorded, and with role-based permissions everyone sees only the cards they are authorized for. Bulk announcements (start of term, holiday departure, activities) go to the parent segment as a campaign with a Meta-approved WhatsApp template; duplicate prevention blocks double messages. You move from personal phones to the institution panel.

With three mechanisms. The chatbot answers common questions such as pricing, room type, location and shuttle service instantly 24/7; a parent messaging at night does not wait until morning. AI classifies incoming messages: who is asking about price, who is urgent, who is complaining — the panel opens prioritized. Message assignment also spreads the load: conversations are distributed to the team by round-robin, and everyone sees their own parents. At the end of the season you track in a report how many enrollments came from which channel.

Yes. The student's identity and health notes, parent contact details and payment records are stored in line with KVKK requirements. With role-based authorization, dorm supervisors, accounting and the director access only the data they are authorized for; all access is logged. Because correspondence stays in the institution panel instead of personal lines, parent communication history stays with the dormitory when staff change. Deletion and correction requests are managed from the panel.

In practice they describe the same need. Businesses usually search for "Student dorm software", "Student dorm software", "Student dorm appointment software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: parent communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.