From sample to shipment, your entire order process in one panel
Textile software, program and CRM on one platform: Textile inventory and sales tracking software, customer management software and sales automation with WhatsApp.
Collection launches, sample shipments, price negotiations and order and due date tracking on one screen. All correspondence with overseas buyers by email and with local customers on WhatsApp comes together on the customer record; you instantly see which sample is at which stage and which order is at which due date.
Which CRM software should be used for Textile? ÖzgürKod is a CRM for Textile businesses: WhatsApp and Instagram messages collect in one inbox, customer records, appointments and follow-ups all run from the same place. Setup takes minutes; try it free for 7 days.
Familiar struggles for textile manufacturers
Under seasonal pressure, samples, negotiation and deadlines move too fast for email and Excel.
Samples that get lost
Which sample went to which buyer and when, and has feedback come back — tracking numbers and replies sit in three different places.
Exports drowning in email
Overseas buyers' price revisions, quantity changes and color approvals live in long email chains; entering production against the wrong version is a risk every season.
Deadlines that exist only in name
The order is confirmed, but the due date is a cell in Excel. When someone asks about the cutting, sewing and shipping plan, everyone gives a different date.
What does ÖzgürKod do for textile and apparel?
From collection launch to shipping — the entire sales side of the season.
The season's four stages, in one flow
- Track sample shipments per buyer: which model, which size, when it was sent, and its approval status — all in one list
- Bring overseas buyer correspondence together on the customer record, including email and WhatsApp; price and quantity revisions stay in one chronological history
- Log approved orders on the board with quantity, model and delivery date; track cutting, sewing, ironing-packing and shipping stages
- Send collection lookbooks and wholesale price lists as PDFs from a template; note which buyer showed interest in which model
- Manage each buyer's account balance and order history; track the due dates of letters of credit, deposits and balance payments
Lookbooks and price lists are sent to buyers from a template; every interested buyer is logged with model-specific notes.
Sample shipments are tracked with carrier tracking; price, quantity and color revisions build up chronologically on the customer record.
Approved orders land on the board with model, quantity and delivery date; every stage from cutting to ironing-packing is tracked on one screen.
Shipping details are sent to the buyer automatically; deposit and balance payments are tracked on the account with their due dates.
Not from a personal phone, but from the business line
Don't let Customer messages get lost on employees' phones; the line belongs to the business, the history belongs to the CRM.
In minutes with a QR code, or with the official WhatsApp Cloud API. You can keep using the WhatsApp Business app on your phone and connect the same number to the CRM at the same time (coexistence).
The chatbot answers common questions and collects customer information; a member of your team takes over the conversation whenever you want.
Send an announcement or reminder to the customer group you choose with a Meta-approved template; see how many people it reached and how many read it.
Auto-reply to a “price?” comment on your post and send the details by DM; the person who commented also lands in the inbox.
Don't track everything yourself; let it tell you what matters
It reads messages, surfaces who is waiting for a reply and what's at risk, and starts your day with a summary.
Know who to get back to first
- Message analysis: urgency, satisfaction, buying intent and risk; complaints and urgent requests are separated.
- Awaiting reply: unanswered conversations and messages requesting an appointment in one list.
- Today's tasks: a short morning summary showing who you need to follow up with that day.
- Ask a question: type questions like “How many new customer came in this month?” and get answers from your data.
AI features run on accounts with AI analysis turned on; when it's off, messages, appointments and follow-ups run on rules.
Messages, order, payment collection and your team — in one account
When a customer writes, their history, open quote and balance are on the same card. You don't need to make your team install a second app.
Customer cardMessages, appointments, quotes, payments and notes on one card; even if the team member changes, the history stays with the business.
Team and permissionsAssign records to team members; if you want, each person sees only their own customers.
Track it from ad to customerLeads from Meta ad forms land in the record together with their source.
Full power on your phoneThe panel is mobile-friendly; reply to a message, reschedule an appointment, add a note from your phone.
The tools you need in one place
Click any one to explore it in detail.
Unified inbox
WhatsApp, Instagram DMs and comments, Messenger, Telegram, TikTok and web chat on one screen.
Appointments and reminders
An online booking page, WhatsApp reminders, and a calendar that updates with “Coming / Cancel / Another time” replies.
Lead Pool and sales process
Track leads by temperature and stage, so you never miss a record whose follow-up date has passed.
Quotes and deals
Prepare an itemized quote in minutes, send it as a PDF, and track its status.
Payments and payment collection
Deposit, partial payment and balance; see who owes how much on their card.
Team task tracking
Assign work to a person, slot it into their free time, and catch overdue work with a notification.
Chatbot
24/7 answers to common questions, information collection and handover to your team.
WhatsApp campaigns
Bulk messages to the group you choose with an approved template; delivered and read tracking.
Metrics and reports
New leads, response times, won and lost records on a single dashboard.
Product and service catalog
Enter your services and prices once; use them in quotes and in chat.
Wherever your Customer write from
Messages from every channel land in the same inbox; the conversation is assigned to one of your team members and merges into the customer card.
- WhatsAppCloud API or QR
- InstagramDMs and comments
- MessengerYour Facebook page
- TelegramYour Telegram bot
- TikTokDM
- Web chatThe widget on your site
- Meta ad formsWith the ad source
Connect Telegram with your own bot token, Instagram and Messenger with your Meta account, and WhatsApp with a QR code or via the Cloud API. Unified inbox →
What should you look for when choosing a CRM for Textile?
Before you decide, evaluate your candidates against these 5 criteria.
5 criteria
- A module ready for your industry. Instead of adapting a generic CRM for months Textile choose a system that is ready on day one for your workflow (record fields, tags, reminder templates).
- WhatsApp and Instagram integration. In Turkey customer most communication comes through WhatsApp and Instagram; a CRM that does not offer a unified inbox through the official API leaves half the work outside.
- Automatic reminders and follow-up. Appointment, payment and repeat reminders should live in the system, not in memory; every missed reminder is lost revenue.
- Turkish-language support and TL pricing. Dollar-based foreign tools carry exchange rate risk and an English-only support barrier; TL pricing and Turkish-language setup support make total cost predictable.
- Free trial and cancellation without commitment. Try it with your own data before you decide: choose a solution that requires no credit card, offers at least a 7-day free trial and can be canceled whenever you want.
Textile program, software or CRM?
Most business owners search for the solution they need as “Textile program,” “Textile software,” “Textile inventory and sales tracking software” or “Textile customer management software.” “CRM” is the international name for this solution, and the need is the same: keep customer information in one place, never miss a request, and bring order to your work.
As a Textile automation, ÖzgürKod gathers customer messages from WhatsApp, Instagram and the web in one panel and handles quote and payment collection tracking on the same screen. We also cover industry-independent selection criteria in our CRM software selection guide.
Method comparison for Textile
Notebook/Excel, a general-purpose CRM and ÖzgürKod side by side.
| Criteria | Notebook / Excel | General (foreign) CRM | ÖzgürKod |
|---|---|---|---|
| Mesajlar | Scattered across phones | Mostly an extra module or extra fee | WhatsApp, Instagram and web in one inbox |
| Reminders and follow-up | Left to memory | Needs setup and integration | Follow-up date, notification and tasks ready |
| Customer history | Between notebook, phone and email | Yes, with generic fields | On one card: messages, quote, payments, notes |
| Teamwork | It’s unclear who is handling what | Extra cost per user | Assignment, tasks and record-based permissions |
| Language and pricing | — | Usually $ pricing, English support | TL pricing, local support in Turkish |
| Starter | Invisible cost in time | Long setup, exchange rate risk | 7-day free trial |
Starts at 2.500 ₺ / month
7-day free trial · No setup fee · Upgrade your plan any time
An unanswered price question is the first step toward an order going to a competitor.
If your average sale is ₺4,000: the monthly cost of your subscription is not even a single sale.
Frequently asked questions
Have another question? Write to us and we’ll look at your workflow together.
What does ÖzgürKod cover as a textile CRM?
ÖzgürKod manages the sales and customer side of your production: collection launches, sample tracking, buyer correspondence, order and delivery tracking, and account and payment collection. It does not replace your ERP or production planning software; it brings the entire flow between you and your buyers together on one panel.
How does it handle communication with overseas buyers?
All correspondence from email, WhatsApp and web forms comes together on the buyer's record; you reply quickly with ready-made templates in different languages, including English. Because price and quantity revisions stay in one chronological history, the terms you agreed on are always clear.
Can I track the sample process?
Yes. Every sample shipment is recorded with the buyer, model, size and date; you set its status as approved, revised or rejected. The system sets a reminder for samples with no reply, so mid-season you can see in a list which buyers you are waiting to hear back from.
How does order and delivery tracking work?
Approved orders are logged on the board with model, quantity and delivery date; you update the cutting, sewing, ironing-packing and shipping stages. Orders nearing their deadline and overdue orders stand out with automatic alerts, and you notify the buyer of the status with one click.
Can I transfer my existing buyer list and order history?
Yes. You can upload your Excel/CSV files through import, or get free data migration support from our team. Buyer records, contact details and past order notes are transferred straight onto their records.
Textile software and CRM the same thing? Which one is ÖzgürKod?
In practice they describe the same need. Businesses usually search for "Textile software", "Textile software", "Textile inventory and sales tracking software“ or “customer management software”; “CRM” is this solution is the international name. ÖzgürKod delivers all of these names on one platform: customer communication, appointments, quotes and orders, payment collection and reporting are all in one place. So whatever term you search with, the solution you reach is the same; you don’t need to set up separate software.
Solutions for similar businesses
Meet the new season with a system
7-day free trial, no card details required. Upload your buyer list on day one; have your sample and delivery tracking ready before the season opens.