TikTok messages and ads in one CRM
Manage your TikTok DMs in a unified inbox with the official Business Messaging API; measure leads and ROI from your ads on the same screen. So no message and no conversion slips through.
Starts at 2.500 ₺ / month
7-day free trial · No setup fee · Upgrade your plan any time
Interest from TikTok fades fast; a message you don't catch today goes cold tomorrow.
If your average sale is ₺3,000: the monthly cost of your subscription is not even a single sale.
What is TikTok CRM and how does it work?
TikTok is no longer just a content platform; it is a serious sales and demand channel for businesses. Customers send DMs under your videos, click your ads and ask for prices. A business that replies late to these messages loses the customer at the moment of highest interest. TikTok CRM captures every DM sent to your business account instantly through the official Business Messaging API and brings it into your unified inbox.
On the advertising side, the TikTok Ads integration feeds your spend, conversion and lead data into the CRM. You see which campaign brought how many sales, and campaign-level ROAS / ROI, on one screen. All connections are made through TikTok's official API integrations and the business account you authorize; unlike third-party bots that ask for your password, it doesn't put your account at unnecessary risk.
Both ends of selling on TikTok, in one panel
Manage incoming messages and measure ad performance — both come together in the same CRM.
TikTok DM management
All incoming TikTok messages land in the unified inbox. Assign conversations to your team and link them to customer records; with the “only own messages” permission, everyone sees only their own portfolio.
AI-powered quick replies
Gemini-powered AI generates replies to incoming messages in your brand's tone. You answer frequent “price / link / stock” questions in seconds, consistently.
TikTok Ads & ROI
Ad spend, lead and conversion data flow into the CRM. See campaign-level ROAS / ROI and prove which ad turned into real sales.
AI that replies like your brand
AI replies are not templates; each one is generated taking the username, message content and intent into account. You set the limits:
- 5 tone options: Friendly, Professional, Witty, Formal, Casual
- Brand name & signature: added automatically to the end of every reply
- Character limit: long AI replies are shortened automatically
- Banned-word filter: if one appears in the AI reply, the fallback text is used
- Safety fence: the AI is instructed not to make price promises, medical/legal claims or controversial statements
Do you have this product in my size, and how much is shipping?
Not like spam — like your team
The biggest risk of automation is looking like a robot. That's why there is naturalness and control at every layer.
Human mode
Replies don't go out instantly; they go out with a random delay within the range you set — like a real social media manager.
Working hours
Set the hours in which automation runs; replies sent at night stay on record.
Blocklist
Add trolls and competitor accounts to the blacklist; these users can't trigger any automation.
Message flood protection
The same user doesn't get repeated automated messages in a short time; your followers aren't disturbed.
Official API
All operations run through TikTok's official API integrations with the business account you authorize; there are no bots or browser simulation.
Team & assignment
Assign incoming messages to sales reps and, with permission limits, let everyone see only their own conversations.
Every message and ad on record
Automation isn't a black box: who wrote, what was replied, which ad brought how many leads — it's all in the panel.
Message log
Each row shows the user, the incoming message, the reply given and the response time. Search and filtering included; track all your TikTok traffic from one screen.
Campaign ROI breakdown
Which TikTok ad brought how many leads and sales? See campaign-level ROAS / ROI in a chart and shift budget to your most profitable ads.
Response time & time saved
Measure average first response time and see how many hours AI help saves your team.
Frequently asked questions
How are TikTok messages connected to the CRM?
You authorize your TikTok business account through the official TikTok Business Messaging API. Once connected, incoming DMs land in your unified inbox instantly; no password sharing or third-party bots are used.
How is the ROI of TikTok ads calculated?
The TikTok Ads integration brings spend, impression and conversion data into the CRM. You see how many leads and sales came from which campaign, and campaign-level ROAS and ROI, on one screen.
Can I send automatic replies to DMs?
Yes. With Gemini-powered AI, you can generate replies to incoming messages in your brand’s tone. Human Mode delays, business hours and the blocklist keep it natural and safe.
Do TikTok messages land in the same place as my other channels?
Yes. TikTok DMs arrive in the same unified inbox as WhatsApp, Instagram, Messenger and Telegram. Assign them to your team and reply from a single screen.
Is my account at risk?
All actions go through TikTok’s official APIs with the business account you authorize. This is completely different from browser bots that ask for your password, and the risk is much lower. Still, heavy automated sending that breaks platform rules can be restricted by TikTok.
Is there an extra fee?
TikTok’s official messaging and advertising infrastructure may require a separate subscription or usage fee under the relevant service policies. Contact our team for current terms.