AI patient communication platform for dental clinics | ÖzgürKod
A platform built for dental clinics

Your clinic's digital brain — all patient communication in one place

WhatsApp, Instagram, phone, web... Wherever your patients write from, it all lands on one screen. AI analyzes it, fills empty appointment slots, and tells you only what matters.

0
day free trial
One
All patient messages on one screen
7/24
Automatic replies with chatbot
Inbox 8 new
Ahmet Demir
Can I get info about implants...
now
BK
Buse Kaya
DM: Can I get an urgent appointment?
2 min
CY
Can Yılmaz
Web form: Dental treatment price...
5 min
Deniz Koç
Teeth whitening campaign...
12 min
3 WhatsApp connected
All messages synced
AI active
42 messages analyzed
The problem

Is patient communication chaos slowing you down?

Every channel is separate and no data comes together. Yet your patients expect fast, professional communication.

Scattered channels

WhatsApp is separate, Instagram DMs are separate, comments are separate, web forms are entirely separate. Where are you going to check them all?

Late replies, lost patients

Messages that arrive after hours sit unanswered for hours or even days. While the patient waits for a reply, they go to a competing clinic.

Data in the dark

How many patients came from which ad? Which treatment is asked about most? Who turned how many appointments into sales? No answers.

The solution

All messages gathered on one screen

Wherever your patients write from, it all comes together in the same inbox. See instantly which channel it came from with the source icon, and reply in one click.

WhatsApp Instagram DM Comments Telegram Messenger TikTok DM Web Form Meta Form Calls
  • WhatsApp, Instagram, Telegram, Messenger, web forms, Meta ad forms — all managed from one place
  • See instantly which platform each message came from with color-coded source icons
  • Multiple team members can connect at the same time, and role-based permissions mean everyone sees only their own patients
  • AI reads every message and automatically classifies it with tags like “hot lead,” “urgent” and “complaint”
Request live demo
Unified inbox — ÖzgürKod CRM
Ahmet Demir Hot lead
Can I get information about implant prices and the process?
now
Buse Kaya Urgent
DM: I had a root canal yesterday, I'd like an appointment for a check-up...
3 min
Can Yılmaz
I'd like to request a consultation for orthodontic treatment
8 min
Elif Öztürk
Web form: Teeth whitening and cosmetic filling prices
12 min
Murat Aydın
I'd like to take advantage of your campaign, could you give me details?
18 min
WhatsApp superpower

Use WhatsApp at enterprise level

You don't have to message patients from your personal phone. Meet a professional infrastructure.

AI

AI analyzes all your data and tells you only what matters

WhatsApp messages, Instagram DMs, appointments, leads, payments... AI continuously scans all your data sources. When something critical happens, it alerts the manager right away.

Smart message classification

AI reads every incoming message and automatically classifies it with tags like “hot patient,” “urgent appointment,” “price inquiry” and “complaint.” You know which patient to prioritize.

Manager alerts at critical moments

A message left unanswered for 2 hours, a no-show appointment, a missed hot lead... AI detects these situations instantly and sends the manager a “handle this now” alert.

Natural language queries

Type questions like “How many implant patients did we have this month?” or “Which dentist had the highest appointment conversion rate?” and AI CRM brings the answer from your database instantly. No need to know SQL.

TODAY — 14:32
AI assistant
Can Yılmaz has been waiting for a reply for 3 hours. Hot lead — interested in implants. I recommend following up right away.
14:32
Appointment canceled
Buse Kaya canceled her 15:30 appointment. Should we offer it to Deniz Öz on the waitlist?
13:15
Weekly summary
This week: 23 new patients (+15%). 12 leads from Instagram. Most asked about: implants (42%). Dr. Kaya: 8 conversions.
09:00

Let AI work for you

As a clinic operator, you can’t keep track of everything. Our AI assistant brings all your data sources together — WhatsApp, Instagram, web, appointments, payments — analyzes them, and only notifies you about the situations that truly need your attention.

  • Instantly alerts you to critical unanswered messages
  • Flags hot leads at risk of being lost
  • Suggests an alternative patient from the waitlist when an appointment is canceled
  • Automatically prepares daily and weekly performance summaries
  • Compares response times and conversion rates by team member
Instagram automation

Autopilot on Instagram

Reply to your followers’ comments and DMs instantly. Day or night — don’t miss potential patients.

  • Automatic DM replies: Instantly answer DMs with keywords like “price,” “appointment,” or “contact” using templates you define in advance
  • Automatic comment replies: The system answers comments on your posts like “Can I get some info?” and directs the user to a DM
  • Automatic DM sending: Send automatic “welcome” or campaign announcement messages to users who comment on a specific post or who newly follow you
  • Instagram comments in your inbox: Post comments appear right in your unified inbox, not on a separate tab — so you never miss them
Set up Instagram integration
Instagram DM automation
zeynep_aydin
How much is teeth whitening?
Automatic reply sent
Hello Zeynep! 😊 Our teeth whitening treatment ranges from 3,500₺–5,500₺. Click the link for details and to book an appointment: randevu.al/...
kemal_ozturk (Comment)
Can I get some info about implants?
Automatic comment reply + DM sent
Appointment management

Let your calendar fill itself — even while you sleep

Patients book appointments online 24/7. One link in your Instagram bio is all it takes. No more phone traffic with questions like “Which days are open?” and “What times are available?”

  • An online booking page branded for you and yours alone — no ads for other clinics
  • The moment a patient books, your calendar closes automatically — no double bookings
  • Instant sync with Google Calendar — it shows up on your phone too
  • Automatic appointment reminders via WhatsApp — so patients don’t forget
  • Waitlist — if there’s a cancellation, the system automatically offers the slot to the next patient on the list
Set up appointment scheduling
Dr. Özlem Kaya — Appointment calendar
MonTueWedThuFriSatSun
293031 1234 567891011
Thursday, April 7 — available times
09:00 10:30 ✓ 11:00 13:00 14:30 16:00
Patient journey

Full digital control from first contact to treatment

From the moment your patient first contacts your clinic to the moment their treatment is complete and paid for, the whole process runs on one platform.

1

The patient reaches you

WhatsApp, Instagram, web or phone — it doesn’t matter. Messages from every channel are saved to the system automatically and a patient profile is created.

2

AI analyzes and routes

AI analyzes the patient’s request, scores the lead by how warm it is, and automatically routes it to the right dentist or consultant.

3

Appointment & quote ready

The patient books their online appointment. The dentist builds the treatment plan, and the system prepares a professional PDF quote in seconds.

4

Treatment tracking & payment collection

Treatment is tracked on an interactive tooth diagram. An online payment link is sent, and installments are tracked automatically.

All inclusive

All the tools your clinic needs on one platform

The modules in your package are included in the monthly price; WhatsApp is charged separately per number.

Interactive tooth diagram

Separate interactive charts for adult and baby teeth. Mark each tooth by color code as “healthy”, “planned”, “in progress” or “to be extracted”. Track sinus lifts and surgical operations. A map of the patient’s mouth is right in front of you.

Quote & deal management

Turn planned treatments into a professional PDF quote in seconds. Schedule long-term treatment plans with a Gantt chart.

Online payment link

Send a payment link via WhatsApp/SMS. Installment tracking, automatic debt reminders, current account integration. Increase your payment collection rates.

Advanced reporting & ROI tracking

Which ad source brought how many patients? Which dentist completed how many treatments and generated how much revenue? What is the patient cost per source? What is the monthly revenue trend? Answers to all these questions are in a live dashboard, at a glance.

Task & job tracking

Lab work, prosthesis tracking, patient check-ups, staff tasks. Who does what, and by when? Nothing gets forgotten.

Dentist earnings tracking

A separate earnings account for each dentist. Calculate in-clinic commissions and performance-based bonuses automatically.

Advanced analytics & forecasting

With churn (patient loss) prediction, see in advance which patients are at risk of leaving you. Calculate customer lifetime value (CLV). Let AI answer “what else can I offer this patient?” with cross-sell suggestions.

Product & service catalog

Categorize all your treatments. Pricing in TRY, USD, EUR and GBP. Define custom price lists and discount rates.

Google Calendar sync

Appointments appear in your Google Calendar instantly. Access them from your phone, tablet or anywhere.

Lead management & automatic routing

Score patient leads from your ads with AI. Route them to the right dentist or consultant in seconds with round-robin or specialty-based distribution. With source tracking, know which ad works.

Sales pipeline (Kanban)

Track patient leads by drag and drop through the “new”, “quote sent”, “appointment booked”, “treatment started” and “completed” stages.

Automatic backup

All your data is backed up automatically every day. You can also export it whenever you want.

Transformation story

Before vs after ÖzgürKod

How does the daily workflow change in a typical dental clinic?

Before ÖzgürKod

You arrive at the clinic at 9 a.m. There are 14 unread messages on WhatsApp, 6 DMs and 3 comments on Instagram. You try to check each app separately and write replies. The phone won’t stop ringing — patients asking “do you have a free slot?” You open the appointment book and enter appointments manually. Around noon you realize you completely forgot a message from a patient who got in touch yesterday.

With ÖzgürKod

You open one screen — all messages are there. AI has flagged the hot leads: “Mr. Ahmet is waiting for a reply right now.” The chatbot has already answered 5 simple questions that came in overnight. A patient on the waiting list was automatically invited to a canceled 10:30 appointment and confirmed. You focus only on complex cases.

Before ÖzgürKod

You posted something new on Instagram. It got 12 comments, but you had no time to look during the day. You try to reply in the evening but you’re too late — 3 potential patients have already messaged a rival clinic. You try to work out the weekly “how many patients came from where” numbers, drown in Excel files and give up halfway.

With ÖzgürKod

Reviews landed in the inbox instantly, auto-replies kicked in, and interested patients were routed to a DM. In the evening you asked your AI assistant to “summarize this week”: 23 new patients, 12 leads from the Instagram campaign, 8 conversions from Dr. Kaya — all in front of you in seconds. You are ready for the weekly meeting.

Before ÖzgürKod

You want to launch an implant campaign. You need to message 200 patients. You can’t write to them one by one on WhatsApp — there’s a spam risk. SMS bulk messaging is expensive and limited in text. Email? Most patients don’t even look at it. The campaign idea stays on the shelf.

With ÖzgürKod

The template is ready and approved by Meta. 200 patients selected, “Send” clicked. Messages went out fast over the Cloud WhatsApp API. You see in real time who read them and who replied. 18 appointment conversions in 3 days.

Who is it for?

Which clinic sizes does it suit?

🦷

Single dentist

You have just opened your own clinic. You want to keep patients from slipping away, track appointments consistently, and act on opportunities that come in from Instagram. Even on your own, the system works like your assistant.

🏥

Multi-dentist clinic

You have a team of 3–10 dentists, consultants and assistants. You need patient distribution, dentist performance tracking, commission calculation and task management within the team. All on one platform.

🔗

Chain / branch clinics

You have more than one branch. You want to monitor and compare each branch’s messages, appointments and revenue from head office. Branch-level permissions and consolidated reporting give you full control.

Setup

Ready in 5 minutes

No technical knowledge needed. Sign up, follow the wizard, and start using it right away.

1

Sign up

Just an email and a password. No credit card.

2

Connect WhatsApp

Scan the QR code and connect in seconds.

3

Define your services

Enter your treatments, prices and durations.

✓

You’re ready!

Your appointment page is live and your inbox is active.

Security & infrastructure

Your data is safe

Patient data is sensitive. We work with encrypted connections, daily backups and role-based permissions.

SSL encryption

All traffic between your browser and the server is encrypted with SSL/TLS.

Automatic backup

Your data is backed up automatically every day and restored from backup when needed.

Role-based permissions

The receptionist sees only appointments, the dentist sees their own patients, the manager sees everything. Sensitive data stays protected.

99.9% uptime target

Our target is 99.9% availability; this is a goal, not a guarantee.

Built for dental clinics

Manage every tooth like a separate project with the interactive dental diagram

The patient’s mouth map is right in front of you. Color each tooth by its status and visualize the treatment plan.

  • Adult and primary tooth chart: Switch charts by patient type with one click
  • Status color codes: Healthy (green), Planned (blue), In progress (orange), To be extracted (red)
  • Sinus lifting tracking: Mark cases that require surgery separately
  • Pricing per treatment: Define a separate treatment for each tooth and let the system calculate the total quote automatically
  • Multi-currency: Price in TL, USD, EUR and GBP to send quotes to international patients too
Dental diagram — Ahmet Demir
● Healthy ● Planned ● In progress ● To be extracted
18 17 16 15 14 13 12 11
──── Upper jaw ────
48 47 46 45 44 43 42 41
Treatment plan summary
#16 Implant + #46 Root canal treatment + #48 Extraction
€1,240
What changes?

What changes in the clinic with ÖzgürKod?

Reminder
Missed appointments
A WhatsApp reminder goes to the patient automatically before the appointment, so the chance of the patient forgetting it drops.
One screen
Faster replies
All channels in one inbox; the chatbot answers simple questions, and you see unanswered messages as a list.
Priority
Patient conversion
Lead scoring brings hot patients to the front, and automatic distribution assigns the request to the right person.
Comparison

See the difference with ÖzgürKod

Feature The classic way ÖzgürKod
WhatsApp management Mixed messages on a personal phone Multiple numbers, one dashboard
Bulk messaging Copy and paste one by one Bulk sending with approved templates
Chatbot None 24/7 automatic replies
Instagram DM / comments Manual follow-up in the Instagram app Unified inbox + automatic replies
Telegram / Messenger Switching between separate apps All channels on one screen
AI message analysis None Automatic classification and prioritization
Manager notifications Manual follow-up, missed messages Instant alerts for critical situations
Reporting in plain language None Type “How many implants this month?” and get an answer
Online booking Phone traffic, paper planner 24/7 online booking page, automatic reminders
Dental chart Notes on paper Interactive digital chart
Quote preparation Manual work in Word/Excel Professional PDF in one click
Online payment Tracking bank transfers Payment link via WhatsApp
ROI / source tracking None Which ad brought how many patients?
Doctor performance Tedious to calculate Automatic commission and conversion report
Patient churn prediction None AI risk alerts
Multi-branch support Each branch on its own Central dashboard, branch comparison
Data backup Manual, high risk of being forgotten Automatic daily backup
Setup time Days/weeks 5 minutes
Mobile experience

Full control from your phone

Don't be tied to a desktop. Your phone is all you need to answer patient messages, check appointments or get an AI report.

  • Every feature works fully in the mobile browser — no app download required
  • Messaging, appointment management and report viewing in a touch-optimized interface
  • Get instant alerts about important developments with push notification support
  • Tablet, phone, laptop — the same experience on whatever device you use
INBOX
Ahmet D.
Implant price?
Buse K.
DM: appointment
Can Y.
Braces treatment
APPOINTMENTS
Thursday, April 7
10:30 — Ahmet Demir (implant)
11:00 — Available
14:00 — Buse Kaya (check-up)
AI REPORT
This week:
23 new patients
+15% increase
Top: implants (42%)
Multi-branch

Have more than one branch? Manage them all in one dashboard

A separate WhatsApp line, appointment page and permissions for each branch. Monitor all branches comparatively from headquarters.

📍

WhatsApp per branch

Each branch gets its own WhatsApp line. Messages to the Kadıköy branch don't mix with those to the Beşiktaş branch. Yet they all live in one dashboard.

📊

Comparative reports

Which branch responds faster? Which branch converts more appointments? Compare at a glance and spot weak points.

🔐

Branch-level permissions

Each branch manager sees and manages only their own branch. Head office monitors all branches in a consolidated view. Data security and privacy are protected.

Why ÖzgürKod?

Not just software — your business partner

🇹🇷

100% made in Türkiye

Developed in Türkiye. Fluent in local regulations, the insurance system and local needs. Not “adapted for Türkiye” like foreign software — built for Türkiye.

🔄

Continuous improvement

The system is updated with new features every month. You request, we add. Not frozen software, but a living platform.

🎓

Free training

We train your team end to end in an online meeting. Our support team answers your questions on weekdays between 09:00 and 18:00.

🛡️

Since 2017

We have been building ERP and CRM software since 2017, and we grow the clinic features with feedback from our customers.

Marketing ROI

Know how many patients each ad brings you

Do Instagram ads bring more patients, or Google ads? Which campaign pays for itself? Make data-driven decisions — not guesses.

  • Source tracking: Automatically tag which channel each patient came from (Instagram ad, Google, referral, web form)
  • Conversion funnel: See drop-off rates at each stage — message → appointment → treatment → payment
  • Patient acquisition cost: Divide your ad spend by the number of patients who come in, and see which channel looks more economical
  • Campaign performance: “Spring implant campaign” vs “Check-up reminder” — which one brought more conversions?
Explore ROI reporting
Patient source analysis — October 2026
Instagram ads
34 patients
Cost/patient: ₺142
Google ads
22 patients
Cost/patient: ₺189
Referral / organic
18 patients
Cost/patient: ₺0
Web form
11 patients
Cost/patient: ₺0
Total: 85 new patients | Avg. cost: ₺106
Call tracking

Bring phone-in patients into the system too

Not everything comes in digitally. Record patients who call in the system instantly too, so no lead slips through.

  • Open a quick patient card during the call — name, phone number, treatment requested
  • Call notes are added to the patient history automatically
  • Set reminders: “Call the patient again in 2 days” — and the system reminds you
  • All touchpoints (call + WhatsApp + Instagram) come together on a single patient card
Patient card — Elif Öztürk
EÖ
Elif Öztürk
+90 532 111 22 33
Hot lead Implant Came by phone
Contact history
Apr 12, 10:15 — Incoming call, asked about implant pricing
Apr 12, 10:20 — Price list sent via WhatsApp
Apr 12, 10:30 — appointment created: Apr 15, 14:00
Integrations

Works with all your tools

WhatsApp
Instagram
Telegram
Messenger
TikTok
Google Calendar
Web forms
Meta ads
Excel / CSV import
What do users say?

Real reviews from dentists

“Keeping track of patient messages on WhatsApp used to be a nightmare. Now two dentists and one consultant look at all messages on a single screen. Thanks to the AI’s ‘this patient is waiting for a reply’ alerts, we never miss a patient.”

DK
Dr. Deniz Kaya
Kaya dental clinic, Istanbul

“The bulk campaign messaging feature alone was the reason we switched. We announced our implant campaign to 300 patients in 5 minutes. We got 22 appointment conversions in 2 weeks. Writing to them one by one the old way would have been impossible.”

MA
Dr. Murat Aydın
Aydın oral and dental health, Ankara

“We have 3 branches, each with its own WhatsApp line. Being able to compare branch performance and instantly see which branch’s patient response time has gone up is incredibly valuable. Admin notifications are a bonus.”

ZY
Dt. Zeynep Yılmaz
DentGroup clinics, Izmir
Message templates

Send your most-used replies with one click

Don’t write every message from scratch. Save frequently repeated messages — pricing, directions, insurance details, appointment confirmation — as templates.

  • Category-based templates: pricing, appointment, information, campaign — a separate template set for each category
  • Variable support: fields like {hasta_adi}, {randevu_tarihi}, {doktor_adi} are filled in automatically
  • Team sharing: Your whole team can use the template you create, so everyone replies with the same professional tone
Quick reply templates
All Pricing Appointment Information
Implant pricing information
Hello {hasta_adi}, our implant treatment costs between ₺8,000 and ₺12,000...
Appointment confirmation
{hasta_adi}, your appointment on {randevu_tarihi} at {randevu_saati} is confirmed...
Directions
Our clinic is in Kadıköy, 2 min. from the metro exit. Map link: ...
Tasks & lab tracking

Never lose track of in-clinic work and lab processes

Did the prosthesis go to the lab, and when is it coming back? Which patient needs an impression taken? How are staff tasks assigned?

  • Lab tracking board: Track the status of each prosthesis or crown job step by step
  • Staff task assignment: “Dr. Kaya, take Mr. Ahmet’s impression at 14:00” — and let the system remind you
  • Deadline notifications: Automatic alerts for jobs with approaching due dates
  • Patient-level job tracking: See all open jobs for each patient (lab, follow-up appointment, payment) on one screen
Task board — today
Prosthesis delivery — Ahmet Demir
Back from the lab, patient to be notified
Done
Take impression — Buse Kaya (implant)
Dr. Kaya • Today 14:00
Waiting
Lab send-off — Can Yılmaz (zirconia)
Delivery tomorrow • ABC Laboratory
Urgent
Payments & payment collection

Send payment links on WhatsApp and increase your collection rate

Let patients pay their treatment fees online. The system tracks installments automatically and reminds those who are overdue.

  • One-click payment link: Send the patient a payment link via WhatsApp or SMS so they can pay online by card
  • Installment tracking: Split payment for larger treatments and send an automatic reminder for each installment
  • Ledger integration: Every payment collected is posted to the patient’s account automatically, with no manual data entry
  • Overdue notifications: Automatic alerts to the manager and the patient for overdue payments
Payment collection panel
Pending
₺24,500
Collected this month
₺127,800
Ahmet Demir
Implant — 2nd installment
₺4,000
1 day overdue
Elif Öztürk
Braces treatment — final installment
₺3,500
Paid ✓
Frequently asked questions

Frequently asked questions

ÖzgürKod is not just an appointment scheduling system — it is a full-scale communication and management platform. It brings every patient touchpoint, including WhatsApp, Instagram and Telegram, into a single inbox. On top of that, it adds AI analysis, chatbots, bulk campaign messages and an interactive dental chart. Instead of buying tools piece by piece, you manage everything from one place.
You can connect multiple WhatsApp numbers to the same account. You can set up a separate line for each dentist and a separate number for each branch. Connection is done by scanning a QR code or via the Cloud WhatsApp API. Connecting WhatsApp costs an additional annual fee per number; details are on the pricing page.
Through the Cloud WhatsApp API, you can send bulk campaign messages using message templates approved by Meta. We submit the template you prepare to Meta for approval, and once it is approved you can send it to hundreds of patients at once. Because templates are pre-reviewed by Meta, the risk of being blocked is far lower than with bulk messaging from a personal number.
We offer three core features: (1) Keyword-based automatic replies to incoming DMs — for example “price” or “appointment.” (2) Automatic replies to post comments that direct the user to a DM. (3) Automatic welcome or campaign DMs to new followers or to people who comment on a specific post. Instagram comments also appear directly in your unified inbox.
We won’t give you a made-up percentage, but these features work in the dashboard. Our AI assistant: automatically classifies incoming messages (hot lead/complaint/urgent), detects messages that have gone unanswered for more than 2 hours and notifies the manager, answers questions you ask in natural language (“how many implant patients came in this month?”) instantly from your CRM database, and predicts patient churn risk. All of these are live, working features.
Yes. You can import your existing patient list and treatment records in Excel or CSV format in minutes. Our import wizard maps columns automatically.
A transparent, TRY-based monthly package model; users are included in the package. Appointment scheduling, reporting and the chatbot engine are included in the packages; industry modules such as the dental clinic module come included in higher-tier packages and can be enabled for an additional fee on lower-tier packages. The WhatsApp connection costs an additional annual fee per number, and AI model usage runs on your own API key. All terms are clearly stated on the pricing page. You can try it free for 7 days, and if you don’t like it you can leave without paying anything. You don’t even need credit card details.
Yes, role-based permissions are standard. A receptionist can see only the appointment calendar and incoming messages, a dentist can see only their own patients, and a manager can access all data and reports. You can define a separate permission set for each role. This is ideal for patient privacy.
The Cloud WhatsApp API (WhatsApp Business Platform) is the official infrastructure Meta provides for business use. What sets it apart from regular WhatsApp Web: it works even when your phone is off, it lets you send bulk messages with approved message templates, it can manage many numbers, and it meets enterprise security standards. We also support use connected to WhatsApp Web — both together.
Free setup and training support is included in the standard package. We walk your team through the system end to end in an online meeting and answer your questions. Our support team answers your questions on weekdays between 09:00 and 18:00; and you can always reach the articles in the help center. No step requires technical knowledge — you just focus on using it.
If you don’t want to continue, you can export all your data in Excel format and take it with you. Your data belongs to you and is never held back in any way. If you decide to continue, you pick up where you left off with no data loss.
Your data is backed up automatically every day. If a failure occurs, we restore from the latest backup. Our availability target is 99.9%; this is a target, not a guarantee. You can also export your data at any time and keep it on your own computer.
Our chatbot works on keywords and context. It recognizes hundreds of trigger words such as “price”, “appointment”, “insurance” and “full address”. It stays out of complex or unclear questions and routes the message to your human team. You can also train the chatbot as you like and add new trigger words and responses. It answers simple questions even while you sleep and leaves the complex ones to you.
ÖzgürKod is a responsive web app — so you can use it fully from your phone’s browser (Safari, Chrome). You do not need to download a separate app. Our interface is optimized for touchscreens. From your phone you can message, check appointments, view reports and even work on the dental chart. Phone, tablet or computer — the same experience.
Yes, it is ideal. A dentist working at different clinics can manage patient messages and appointments across all clinics from one ÖzgürKod account. Switching between clinics takes one click. Each clinic’s data stays isolated from the others. Earnings are calculated separately for each clinic.
All your data traffic is protected with SSL/TLS encryption. Encryption is applied at the database level. With role-based permissions, each team member can only see the data they are authorized for. Patient communication records and treatment information are stored in compliance with KVKK (Turkey’s personal data protection law). Regular security audits are carried out. Your data is not sold; it is shared only with the providers needed to run the service (e.g. Meta for WhatsApp), within the limits set out in the KVKK privacy notice.
Lead scoring

Which patient should you get back to first? AI knows

Not every incoming message is equal. Some are hot patients ready to get implants right away, others will just ask about the price and leave. AI tells the two apart.

❄️ Cold lead

Score: 0-30

Only asked about the price and did not want details. Reply, but priority is low.

AI action: Send price information automatically, set for follow-up

🌤️ Warm lead

Score: 31-70

Asked about treatment details, but no appointment request. Get back to them within 24 hours.

AI action: Send a notification to the team member, prepare a template quote

🔥 Hot lead

Score: 71-100

Wants an appointment right away, asks about a specific treatment, says “when can I come in”. Get back to them instantly!

AI action: Urgent notification to the manager, suggest open appointment slots
Smart notifications

Notification preferences that fit you

You do not have to receive every notification. Pick only the ones you want, turn off the unnecessary ones and focus.

Unanswered critical message
Hot leads left unanswered for more than 2 hours
Appointment cancellations
Get notified the moment a patient cancels an appointment
Daily summary report
Get yesterday’s summary every morning at 9
Weekly performance
A weekly clinic performance report every Monday
Churn risk alert
Alert for patients who have not come in for 3 months
Example: with only critical notifications on
~3 per day
unnecessary notifications filtered out
All notifications on: ~25/day
Once the important ones are filtered: ~3/day
88% fewer distractions

Let your clinic’s digital transformation start with a 7-day free trial

No credit card required. The package’s modules are unlocked. Setup in 5 minutes. Add your team too and try it together. If you do not like it, you walk away without paying a cent.

After you start

How does your free trial progress?

1.G

Sign-up & setup

Sign up in 5 min, connect your WhatsApp, define your services.

2.G

Training & exploration

Online training for your team. Explore all the features together.

3-5.G

Active use

Patient messages start piling up here. AI learns, the chatbot takes over.

6.G

First reports

Your weekly performance summary is ready. The first ROI data is now visible.

7.G

Decision day

Review your results. Keep going, or take all your data and leave.

🤝

The trial is free. The decision is yours

Use every feature for 7 days. We don't ask for credit card details. If you don't like it, you leave without paying anything and your data is handed over to you. If you do like it, your clinic's digital transformation has already begun.

Try free for 7 days