ÖzgürKod CRM integrates with WhatsApp, Instagram, Messenger, Facebook, Telegram, TikTok, a website chat widget and Meta ad forms.

Grow your business the smartest way with the Thinking CRM

It reads messages, spots the opportunity and the risk, and suggests the next step. You focus on your business.

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ozgurkod.com
ÖzgürKod CRM business summary dashboard: monthly revenue, customer growth, appointment occupancy and payment collection rate metrics
Unified inbox

WhatsApp CRM integration: all your channels in one inbox

Every message from WhatsApp, Instagram, Messenger, Telegram, TikTok, the chat and forms on your website, and Meta ad forms lands in the same inbox and matches the customer record. Your team replies to all of them from a single panel.

Use it in 9 languages. Every user opens the panel in their own language.

What is a CRM? What does it bring your business?

CRM (Customer Relationship Management) brings your entire customer journey into one system — from winning potential customers to sales, and from post-sale support to re-marketing. A CRM software turns scattered Excel lists, phone notes and messages from different channels into an organized customer database. We've gathered which features you really need, the types of CRM, and the 12 criteria to ask about when choosing one in Turkey in our CRM software buying guide. We covered the basics in detail in our blog guide: What is a CRM, and what are its types and benefits?

ÖzgürKod runs on a cloud CRM architecture: no installation required, your data is backed up automatically, and your team can access the same panel from the office or from the field. With its customer management software features, every conversation, quote and appointment is recorded on the customer record, and your sales pipeline becomes visible stage by stage. With WhatsApp CRM integration, your WhatsApp, Instagram and Telegram messages come together in one inbox; AI analyzes these conversations and flags sales opportunities and at-risk customers for you.

Whether you're a small business or an enterprise team, you can get started in minutes with industry-specific CRM solutions for more than 260 industries and try automation tools that improve your business free for 7 days.

See it in your own business

Customer management system: what do you want to manage?

Choose your industry and the area you want to manage, and see how ÖzgürKod looks in your business with sample screens and scenarios.

1 Your industry

You're currently seeing a general business example. Choose your industry and the screens will speak your business's language.

2 The area you want to manage
Lead Pool

Every incoming lead is on record, and every lead has an owner

People who come from ads, web forms, WhatsApp or Instagram land in your list automatically. You see where each one came from, how interested they are and who is following up, all on one screen.

What does it look like in your own business?

Choose your industry, and the sample screens, messages and scenarios will adapt to it.

  • Automatic capture People from forms, ads and messages are recorded without manual entry, and their source is saved too.
  • Automatic distribution New leads are assigned to your teammates by round-robin or weighted distribution, and you can set a daily limit.
  • Duplicate warning If the same number is already on record, the system warns you, and you can merge duplicate records into a single card.

7-day free trial · No credit card required

Can't find your industry in the list? There are ready-made CRM setups and examples for more than 260 industries.

See all industries

Platform features: 18 modules, one CRM

From the moment a lead comes in to the moment payment collection closes, every step is on a single customer record. Hover over a module and explore it on its detail page with its real features.

AI-powered

Growing a business is hard. An AI-powered CRM makes it easier.

Disconnected tools and data slow you down. Özgürkod brings everything and everyone together in one place, making it easier than you think to grow your business.

ROI tracking system

  • ✓ Track and analyze the return on your investments in detail.
Learn more →

AI communication analysis

  • ✓ Analyze your communications with AI and increase customer satisfaction.
Learn more →

Fast complaint detection

  • ✓ Spot complaints quickly and resolve customer issues promptly.
Learn more →

CRM conversation segmentation

  • ✓ Segment conversations and create reminders for sales reps.
Learn more →

CRM solutions for businesses of every size: results that matter

Scale your business with Özgürkod.
The proof is our customers’ success.

Customer

“Thanks to the system we built with ÖzgürKod, we can manage our consulting, planning, coordination and follow-up processes with more control and as a whole. The system grows with our needs, so we can keep growing without compromising on service quality.”

Burç Özergül

Founder, Medicircle

Read the full case study
Customer

“At Endorfin Center, appointment tracking was our biggest problem in our busy schedule. With the appointment and customer management system ÖzgürKod built, we cut appointment no-shows by 80%. Now we can spend more time with our clients.”

Business manager

Endorfin aesthetics and wellness center

Read the full case study

Measured results from our customers

Not a showcase line, but a case study: businesses from different industries, with their processes and numbers.

Frequently asked questions about CRM

CRM (Customer Relationship Management) is the category of software that lets you manage the entire customer journey in one system, from winning potential customers to sales and post-sales support. ÖzgürKod CRM delivers these processes from the cloud with AI support.

CRM software brings customer details, conversation history, quotes, appointments and sales opportunities together on a single customer card. Instead of scattered Excel lists and notebooks, you set up an organized customer management system your team works in together; you see the customers and opportunities worth following up in the list.

ÖzgürKod connects your WhatsApp Business account to the CRM; every incoming message lands in the shared inbox, matched to its customer card. Your team replies from one panel, conversations are logged, and AI automatically detects sales opportunities and complaints in these conversations.

Yes. You can try ÖzgürKod CRM free for 7 days with all features. No credit card details required.

ÖzgürKod serves more than 260 industries, from healthcare to manufacturing and from retail to logistics. We have industry-specific CRM guides built around concrete scenarios for dozens of industries such as dental clinics, veterinary clinics, real estate offices, driving schools, auto service shops and insurance agencies; it adapts to businesses of any size that need customer and job tracking.

Yes. In a cloud CRM architecture, your data is transferred over an encrypted connection, automatically backed up on a regular basis, and thanks to the authorization system each user can access only the data they are permitted to see. You do not deal with installation or server maintenance.

Yes. You can easily import your existing customer and product data in Excel or CSV format into our system within minutes.

The ÖzgürKod CRM panel is available in 9 languages: Turkish, English, German, French, Italian, Spanish, Portuguese, Arabic and Japanese. Each user picks their language from the language selector in the menu, and the preference is saved to their account. That way, employees who speak different languages can work together on the same customer data.

AI analyzes customer conversations, flags dissatisfaction and complaints with early warnings, segments conversations and creates reminders for the sales team. So your CRM software does more than keep records — it suggests actions to you.

Latest from our blog (in Turkish)

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